Automation stories - Page 88

Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.

Bob Parker has been appointed Chief Financial Officer of Swimlane, aiming to boost its AI-enhanced automation amid rising security demand.

Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.

Celonis has launched AgentC, a suite of AI agents enhanced with process intelligence, aimed at streamlining enterprise applications and boosting efficiency.

Omega Healthcare has been honoured with a UiPath AI25 Award, recognising its innovative use of AI and automation to enhance operational efficiencies.

Secuvy has launched innovative features to enhance data security, targeting insider threats and streamlining compliance for organisations.

Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.

Alex Lowe from Celonis reveals how AI is revolutionising decision-making, enhancing productivity by processing unstructured data more efficiently.

Forrester predicts a 25% decline in brand loyalty by 2025 due to rising prices, while loyalty programmes are set to rise amid consumer cost-cutting efforts.

NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.

UiPath has integrated Anthropic's Claude AI into its products, enhancing automation capabilities across various sectors, including healthcare.

Gartner's latest predictions reveal that by 2026, 20% of businesses could streamline operations via AI, potentially eliminating half of middle management roles.

A new report by Qualtrics reveals that AI-generated synthetic personas could account for over half of market research data collection by 2025.

SailPoint Technologies has launched Machine Identity Security to help businesses manage machine identities effectively amid growing security concerns.

Research reveals New Zealand's retail sector lags in AI adoption, with only 33% of workers using technology, compared to 92% in Singapore and 46% in Australia.

Sitecore has launched Sitecore Stream, an AI platform aimed at simplifying marketing workflows and empowering enterprise marketers with automation.

Datacom has unveiled its Enterprise AI Assistant to help businesses leverage AI while ensuring the security of their organisational data.

Zendesk has unveiled a suite of AI-driven tools designed to improve omnichannel customer support, enhancing collaboration between human and AI agents.

UiPath has unveiled integration with SAP Build Process Automation, enhancing automation for SAP customers and streamlining their migration to the cloud.

An independent survey reveals most brands struggle with integrating multiple digital asset management systems, facing notable workflow and collaboration challenges.