Tendfor updates Teams customer service with AI tools
2 days agoAI-driven oversight and call handling could help organisations keep customer service consistent as Teams becomes their main workspace.
Kiwi stories
One NZ cuts mobile provisioning from ten days to minutes
Enterprise customers at One NZ now get mobile services in minutes, after the telco linked Salesforce, Oracle and internal systems with UiPath.
One NZ calls for long-term telecom investment policy
Rising demand and tighter economics are squeezing network spending, with One NZ warning New Zealanders could feel slower progress in coverage and resilience.
One NZ says trust now decides New Zealanders on AI
Confidence is lagging behind AI use in New Zealand, with most users still wary and many saying they would walk away over misuse.
Tait Communications wins top NZ Hi-Tech Awards prize
The Christchurch company's half-billion-dollar revenue milestone and overseas expansion helped it beat rivals for Hi-Tech Company of the Year.
2degrees rebrands stores as 2deVries for Auckland FC
Shoppers in central Auckland will find a temporary 2deVries makeover and ticket giveaway as sponsor 2degrees backs the sold-out Grand Final.
WaterOutlook launches ScheduleHub for compliance scheduling
The new tool could help regulated operators cut missed deadlines by replacing spreadsheets and memory with rule-based scheduling for recurring checks.
Expert Opinions
More opinions →
Navigating Asia's Digital Infrastructure: The Strategic Role of Hong Kong in Global Cloud ...
Demand for AI and cloud capacity is turning Hong Kong into a gateway for firms seeking low-latency access to Mainland China.
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The modern MSP is a continuous improvement engine not a helpdesk
Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.
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Completing the 5G journey: Why APAC's 6G ambition depends on what we do next
Asia Pacific operators must turn 5G investment into enterprise revenue if the region is to make 6G more than a distant ambition.
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AI is outpacing your data platform - what CIOs need to understand
27 days ago
Collapsing grace period: When your adversaries never tire
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How accurate address data powers identity verification
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Why frontline mobility is becoming an operational intelligence layer
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Latest News
More news →
NetApp and Cisco expand FlexPod with enterprise AI systems
Enterprises could cut integration work and security risk as pre-tested FlexPod systems are aimed at production AI deployments and edge use cases.
China using job sites to target sensitive info, warns NZ
The alert raises pressure on clearance holders and defence workers after recruiters were accused of using LinkedIn and other platforms to seek secrets.
NGMN urges simpler 6G migration with MRSS baseline
Operators risk higher costs and fragmented networks unless 6G migration is simplified, with standards still expected in the early 2030s.
8x8 names 2026 partner award winners across regions
Partners across North America, EMEA and ANZ were rewarded for bookings growth and new customer wins in 8x8's 2026 fiscal year.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jacques-Pierre (JP) Dumas
Reviewer
With a background in media, JP is the definition of a tech nerd. After a stint as a journo, he's moved on to marketing but in his spare time, he still loves deep-diving into the best of tech, games, and films. You can chat to JP about anything from the latest console releases to supercomputer teraFLOPs and he'll be sure to have an opinion.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats at TechDay, balancing her role as an editor while assisting with finance tasks. She bridges writing content and reconciling numbers to support the team, with the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of technology news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Owen McCarthy
Reviewer
Owen McCarthy has had a long love affair with all things technical since the dawn of the computer age. A child of the 1960’s, he agrees with legendary author, Douglas Adams, that digital watches were a pretty neat idea. By the 1980’s Owen was learning how to code using C and by the turn of the century, he was teaching HTML to enthusiastic youngsters. These days, Owen can be found pestering editors for new technology to review on an annoyingly regular basis. In his spare time, he rides motorcycles of the three-wheeled variety, studies theology, aqua-jogs, and works hard to honour his late wife’s request to live a joy-filled life.
Analyst Insights
Industry research and analysis from leading firms.
Gigamon & Splunk join forces on federated telemetry
Joint customers can search distributed telemetry without centralising it, cutting storage and ingestion costs across hybrid cloud and private systems.
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IDC forecasts record smartphone shipment slump in 2026
Higher handset prices and supply shortages are set to hit low-end buyers hardest as worldwide shipments slump 13.9% next year, IDC said.
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Claroty launches AI security agent for critical systems
It targets operators where outages can threaten safety and continuity, as industrial and healthcare environments face faster-moving AI-driven attacks.
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IoT Analytics flags seven telecom trends at MWC 2026
Operators are shifting towards AI, satellite links and embedded security as telecom and IoT networking converge with compute and device control.
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