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8x8 adds Krisp voice AI tools to contact centre suite
Unified Communications

8x8 adds Krisp voice AI tools to contact centre suite

Cleaner audio and multilingual support should help 8x8 customers improve call quality as remote and cross-border support grows more common.

By Sean Mitchell • 3 min read • 2 days ago
New Zealand distributors eye grid upgrades as demand rises
Risk & Compliance

New Zealand distributors eye grid upgrades as demand rises

Rising electrification is forcing New Zealand distributors to prioritise grid resilience, data and investment planning as demand outpaces upgrades.

By Mark Tarre • 4 min read • 2 days ago
NZAero seeks AI training partners as CT-4 restarts
Data Analytics

NZAero seeks AI training partners as CT-4 restarts

The project could help New Zealand tap rising global pilot demand by pairing the revived trainer with software that flags safety risks.

By Sean Mitchell • 5 min read • Last week
Tech Mahindra & ServiceNow deepen enterprise AI ties
Digital Transformation

Tech Mahindra & ServiceNow deepen enterprise AI ties

Enterprises are under pressure to prove returns from AI, as the expanded tie-up will push projects beyond pilots and into live workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Asia Pacific leaders urge overhaul of scam defences
Data Protection

Asia Pacific leaders urge overhaul of scam defences

Australia's new scams rules are adding pressure on firms to detect fraud faster as AI-powered attacks expose weak governance and identity controls.

By Sofiah Nichole Salivio • 4 min read • Last week
Eskimo adds stablecoin payments for travel eSIM plans
Fintech

Eskimo adds stablecoin payments for travel eSIM plans

Travellers buying eSIM data in 175 countries can now pay with stablecoins as Eskimo seeks faster checkout and wider payment choice.

By Karen Joy Bacudo • 4 min read • Last week
Spark mobile revenue returns to growth as dividend rises
Private Cloud

Spark mobile revenue returns to growth as dividend rises

Higher cash generation allowed Spark to lift its full-year payout to 16 cents a share as mobile service revenue returned to growth.

By Karen Joy Bacudo • 5 min read • Last week
NETSCOUT expands DDoS defence to stop attacks at source
Network Security

NETSCOUT expands DDoS defence to stop attacks at source

Service providers could cut disruption and transit costs as infected routers and cameras are blocked from launching botnet attacks on the internet.

By Mark Tarre • 4 min read • Last week
Hoppr & Fetch TV strike audience data deal in Australia
Marketing Technologies

Hoppr & Fetch TV strike audience data deal in Australia

Advertisers can now target Australian connected TV households more precisely as Fetch TV adds HopprTV audience data to its ad inventory.

By Sean Mitchell • 4 min read • Last week
2degrees turns on default blocks for malicious sites
Malware

2degrees turns on default blocks for malicious sites

The default filter could spare 2degrees customers from scams and phishing attempts without any sign-up, app or settings change.

By Mark Tarre • 4 min read • Last week
Teletrac Navman study links onboarding to driver trust
Data Protection

Teletrac Navman study links onboarding to driver trust

Better onboarding could make fleet safety tech far more effective, as prepared drivers were three times likelier to rate coaching highly.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Jerry Harvey Audio expands universal-fit monitor range
Headphones

Jerry Harvey Audio expands universal-fit monitor range

More musicians and engineers can now buy JH Audio's signature sound off the shelf as its universal-fit range grows to 11 models.

By Sofiah Nichole Salivio • 4 min read • Last week
HERE & Octave add dispatch intelligence in Australia
Software-as-a-Service

HERE & Octave add dispatch intelligence in Australia

Australian dispatchers should see faster incident response as HERE's live map data feeds Octave OnCall with routing and ETA tools.

By Mark Tarre • 3 min read • Last week
Samsung hosts Bengaluru AI conference with 300 participants
Edge Computing

Samsung hosts Bengaluru AI conference with 300 participants

India's AI race is drawing wider industry backing as Samsung brought together more than 300 leaders to discuss future uses and risks.

By Joseph Gabriel Lagonsin • 4 min read • Last week
STRIM warns of Golden Bay telecoms resilience gaps
Commerce Commission

STRIM warns of Golden Bay telecoms resilience gaps

Community reports from Golden Bay suggest backup towers alone may not guarantee reliable 111 access when a fibre route fails.

By Joseph Gabriel Lagonsin • 4 min read • Last week
APT36-linked malware cluster targets South Asia telecoms
Network Security

APT36-linked malware cluster targets South Asia telecoms

Acronis says the campaign could expose communications and defence networks across Afghanistan and India by abusing cloud services and fake government lures.

By Mark Tarre • 4 min read • Last week
GSMA adds Closing the Loop recycling service to portfolio
Supply Chain

GSMA adds Closing the Loop recycling service to portfolio

Mobile operators now have a packaged way to link handset sales with recycling, as GSMA Industry Services broadens its sustainability tools.

By Sofiah Nichole Salivio • 4 min read • This month
Tait launches PTToX linking P25 radios to broadband
5G & Beyond

Tait launches PTToX linking P25 radios to broadband

Public safety agencies can now extend mission-critical radio coverage to smartphones and LTE users without replacing existing P25 infrastructure.

By Sean Mitchell • 3 min read • This month
Australia & New Zealand face surge in critical flaws
Network Infrastructure

Australia & New Zealand face surge in critical flaws

Patch backlogs are leaving organisations exposed, with 85 high-impact flaws flagged across Australia and New Zealand, up 44% in July.

By Joseph Gabriel Lagonsin • 4 min read • This month