TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Twitter stories - Page 21

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Loosen the noose

Tue, 1st Mar 2011
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CIOs embrace cloud services, shifting from do-it-yourself IT to reduce costs and enhance agility, despite concerns over data security.
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Latest Christchurch communications updates

Thu, 24th Feb 2011
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NZ telcos issue fresh updates in Christchurch, focusing on restoring services and supporting the community amidst changing situations.
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Vodafone, 2degrees, Telecom, Gen-i issue ChCh updates

Wed, 23rd Feb 2011
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Click through for all the latest updates from New Zealand's telecommunications companies about coverage and services in Christchurch.
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Google launches Christchurch response site

Wed, 23rd Feb 2011
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Google has just launched a special site that puts the most important information about the situation on one webpage.
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Earthquake rocks Christchurch

Tue, 22nd Feb 2011
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Christchurch reeling from 6.3 magnitude quake; comms disrupted, Cathedral damaged. Live updates via #eqnz. Emergency lines: 0800 779997.
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Telecom outage affects 5000 customers

Mon, 21st Feb 2011
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A number of south Auckland residential and business customers are without broadband - Orcon and SlingShot customers also effected.
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Twitter takeover talks didn't go anywhere

Fri, 11th Feb 2011
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Google and Facebook's exploratory acquisition talks with Twitter have stalled, with a hefty price tag of $8-10 billion cited.
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Nintendo 3DS: the official NZ launch details

Wed, 9th Feb 2011
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The speculation can now end, as we've just received the official press release from Nintendo about the local launch details for the 3DS.
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Latest Primal Carnage trailer released

Mon, 7th Feb 2011
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Lukewarm Media unveils new Primal Carnage trailer, featuring intense human vs dinosaur action in a thrilling FPS experience.
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Read The Daily - without an iPad

Fri, 4th Feb 2011
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Journalist Andy Baio sidesteps Murdoch's iPad Wall with 'The Daily: Indexed', making digital news free and searchable for all.
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iPad: The Daily goes daily

Thu, 3rd Feb 2011
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Rupert Murdoch's The Daily, the first iPad-exclusive digital news service, launches after delay, offering fresh content daily for $39.99/year.
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Salesforce invests in Seesmic

Wed, 2nd Feb 2011
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Salesforce and Softbank invest $4m in Seesmic, bolstering social network brand management with enhanced Salesforce Chatter integration.
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Convergence in channel shopping

Tue, 1st Feb 2011
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Retailers are urged to embrace a multichannel strategy to enhance customer loyalty and meet the evolving expectations of consumers, a study says.
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Google gives Egypt a new voice

Tue, 1st Feb 2011
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Speak-to-tweet service offers people on the ground a way to still be heard on the internet without a connection.
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24/7 and social

Tue, 1st Feb 2011
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Gone are the days of letters and faxes; today's customer service lives on social media, offering quick, public, and easy interactions 24/7.
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Fine-tuned banter

Tue, 1st Feb 2011
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Customer care steps into the future with social media, blending casual banter with traditional support to meet evolving consumer expectations.
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Entangled in the social web

Tue, 1st Feb 2011
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Brett Waters, Vice President Asia Pacific – South, RightNow, says it’s time for the call centre to listen rather than deflect.
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New-breed “Social CRM”

Tue, 1st Feb 2011
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Social CRM revolutionises customer engagement, blending traditional CRM with social media to foster relationships and boost loyalty.
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Thanks for complaining

Tue, 1st Feb 2011
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New research highlights the power of complaints on social media, urging NZ businesses to embrace online feedback for better customer service.
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Bring the noise

Tue, 1st Feb 2011
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NZ companies warned to embrace social media in customer service or risk losing out to savvy online consumers and tarnishing their brand.