About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
EY study shows Microsoft 365 Copilot boosts inclusivity
2 days ago
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genai
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ai
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ai agents
A recent EY study reveals that Microsoft 365 Copilot significantly enhances workplace inclusivity for disabled and neurodivergent employees.
DeepL report reveals AI's transformative role in law
2 days ago
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legal tech
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communication
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data security
A new report by DeepL reveals that 87% of legal professionals find AI tools enhance their work, marking a significant shift in the legal sector.
Tradebyte predicts challenges & strategies for 2025
2 days ago
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cx
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martech
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commerce systems
Tradebyte forecasts a dynamic future for eCommerce in 2025, highlighting challenges from potential U.S. protectionism and the need for European brands to adapt.
UK businesses unprepared for 2027 PSTN network switch
2 days ago
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migration
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iot
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partner programmes
UK firms are unprepared for the PSTN-to-all-IP switch, risking disruptions in key systems as the 2027 deadline looms, warns Zen Internet research.
Survey reveals UK firms unprepared for 2025 skill demands
2 days ago
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cx
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martech
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genai
A new survey reveals only 25% of employees have access to crucial new technology, signalling UK companies' unpreparedness for the challenges of 2025.
Over 12 million Brits to explore AI skills by 2025
2 days ago
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edutech
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advanced persistent threat protection
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data privacy
A survey shows over 12 million UK consumers aim to learn about AI by 2025, reflecting a significant shift toward understanding this transformative technology.
Christmas shopping hit by AI-enhanced scalping bots
2 days ago
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breach prevention
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ecommerce
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cybersecurity
A study by Imperva reveals that 71% of UK consumers face challenges securing Christmas gifts due to scalping bots inflating prices by over 105%.
Spearphishing identified as leading threat to utilities
2 days ago
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ransomware
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advanced persistent threat protection
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ai
A report by ReliaQuest reveals that 81% of cyber threats to the utilities sector stem from spearphishing, highlighting significant vulnerabilities in legacy systems.
UK CISOs face mounting stress, career changes imminent
2 days ago
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siem
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cybersecurity
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cisco
UK Chief Information Security Officers are under growing stress, with 35% facing overwork and 23% actively seeking new job opportunities.
ProHance report shows rise in global productivity hours
2 days ago
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data analytics
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it services
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productivity
ProHance's Global Productivity Benchmarking Report shows average work hours rose to 9 hours 30 minutes in Q3 2024, highlighting diverse sector trends.
CFOs to increase tech investment, boost £20M revenue
Last week
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partner programmes
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cleantech
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sustainability
A new study reveals only 35% of CFOs feel their technology meets evolving demands, prompting plans for an 18% investment rise over five years.
Vertiv & Compass unveil dual cooling system for AI
Last week
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ai
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vertiv
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liquid cooling
Vertiv and Compass Datacenters are launching a dual cooling system, CoolPhase Flex, enhancing support for AI applications in data centres from 2025.
UK workers face end-of-year pressures, seek wellbeing boost
Last week
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hcm
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productivity
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mental health
Workhuman's latest Human Workplace Index reveals UK employees face rising stress, with 37% feeling increased pressure as they approach 2024's end.
Identity security in 2025: Zilla's insights & predictions
Last week
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advanced persistent threat protection
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risk & compliance
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identity governance
Zilla Security projects a pivotal evolution in identity security by 2025, highlighting the need for AI-driven strategies to combat escalating risks.
76% of Indian workers face year-end project pile-up
Last week
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devops
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apm
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software development
A study by Atlassian reveals that 76% of Indian knowledge workers struggle with year-end project overload amid shifting priorities and overcommitment.
Atlassian study highlights year-end project backlog issues
Last week
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devops
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apm
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software development
Atlassian's latest research reveals that 68% of knowledge workers face project backlogs by year-end due to shifting priorities and unexpected challenges.
TCS outlines 2025 cybersecurity focus on GenAI & cloud
Last week
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data protection
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cloud security
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iot security
Tata Consultancy Services has unveiled its 2025 Cybersecurity Outlook, prioritising GenAI, cloud security, and supply chain resilience to combat cyber threats.
Trend Vision One granted FedRAMP approval for US market
Last week
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data privacy
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cybersecurity
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trend micro
Trend Micro's Trend Vision One for Government has achieved FedRAMP Authorisation to Operate, enhancing security for US services and ANZ customers.
Kaspersky warns of phishing scams using Telegram Premium
Last week
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malware
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phishing
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advanced persistent threat protection
Kaspersky has raised alarms over a surge in phishing scams mimicking Telegram Premium offers, warning users to be vigilant, especially this holiday season.
Chinese espionage targets European IT providers in new wave
Last week
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malware
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advanced persistent threat protection
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cybersecurity
A new report reveals 'Operation Digital Eye', a Chinese cyberespionage campaign targeting Southern Europe's IT service providers, heightening security concerns.