About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 18
Australian retailers warned on AI search as duplication soars
Thu, 20th Nov 2025
#
cx
#
martech
#
supply chain
Analysis shows 85% of Australian online retailers' product pages underperform in search, with 49% product description duplication hindering AI-driven discovery.
AI-powered malware email attacks soar by 131% amid new threats
Thu, 20th Nov 2025
#
ransomware
#
phishing
#
advanced persistent threat protection
Malware email attacks surged 131% in 2025 as cybercriminals harness AI to craft sophisticated phishing and scam campaigns, challenging traditional defences.
Cloudflare outage spotlights systemic risks in cloud resilience
Thu, 20th Nov 2025
#
firewalls
#
mfa
#
advanced persistent threat protection
Yesterday's Cloudflare outage triggered widespread 5xx errors, exposing systemic risks in cloud resilience and sparking calls for stronger multi-cloud strategies.
AI-driven cyber attacks & deepfakes set to surge by 2026
Thu, 20th Nov 2025
#
firewalls
#
network security
#
mfa
AI-driven cyber attacks and deepfakes are set to surge by 2026, with experts warning of faster breaches and rising third-party risks challenging defenders.
AI-driven search reshapes digital brand visibility & discovery
Thu, 20th Nov 2025
#
digital transformation
#
martech
#
ai
Conductor's new report reveals AI tools like ChatGPT are reshaping digital brand visibility, with AI-driven search now influencing discovery across key sectors.
Retailers to unify shopping experiences & boost AI by 2026
Wed, 19th Nov 2025
#
digital transformation
#
cx
#
martech
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
AI-driven agents spark new identity crisis for cyber security
Wed, 19th Nov 2025
#
ransomware
#
advanced persistent threat protection
#
iam
AI-driven agents now outnumber humans 82 to 1 in firms, escalating identity attacks as 90% of business leaders deem them their top cyber threat.
AI drives global shift in hiring, pay premiums & workforce skills
Wed, 19th Nov 2025
#
uc
#
ai
#
ai ethics & governance
AI reshapes global hiring as 66% of firms cut entry-level recruitment, prioritise skills over degrees, and offer up to 100% pay premiums for AI expertise.
Study reveals ATS rarely auto-rejects CVs, debunks 75% myth
Wed, 19th Nov 2025
#
hcm
#
risk & compliance
#
linkedin
A new study finds ATS rarely auto-reject CVs; most recruiters manually review applications despite the 75% auto-reject myth circulating online.
Channel partners lag behind rising demand for AI networking
Wed, 19th Nov 2025
#
firewalls
#
network security
#
edge computing
Research reveals only 26% of channel partners offer AI-driven networking, while 74% struggle to meet rising customer demand for such solutions.
AI now integral to workplace routines & software decisions
Wed, 19th Nov 2025
#
erp
#
llms
#
ai
A TrustRadius study reveals 95% of professionals use AI weekly, with 69% using it daily, reshaping workplace routines and software choices.
Software piracy & overuse blamed for rising revenue losses
Wed, 19th Nov 2025
#
physical security
#
licensing
#
intellectual property
Nearly one in three software firms cite piracy as a major cause of revenue loss, with unlicensed use rising in China, Russia, India, and Germany, new data reveals.
IT contracting market steadies as AI demand grows but skills gap stays
Wed, 19th Nov 2025
#
ai
#
cybersecurity
#
hays
Australia and New Zealand's IT contracting market steadies with steady project demand and growing AI use, yet skills shortages and short contracts persist.
AI use in not-for-profits surges but digital gaps remain stark
Fri, 14th Nov 2025
#
digital transformation
#
ai
#
cybersecurity
AI adoption in Australia's not-for-profits has doubled, but only 14% have AI policies, leaving many ill-prepared amid rising demand and digital gaps.
Visa expands Scan to Pay QR service for Asia Pacific merchants
Fri, 14th Nov 2025
#
crypto
#
fintech
#
payment technologies
Visa has launched its Scan to Pay QR service across Asia Pacific, enabling millions of merchants to accept Visa payments via popular digital wallets and apps.
Most organisations neglect key security in rapid AI adoption
Fri, 14th Nov 2025
#
data protection
#
devops
#
hybrid cloud
Despite 89% piloting AI, 78% neglect core data security, leading to breaches largely from known vulnerabilities, warns new Tenable research.
Job & financial scams surge as cost pressures hit Australia & NZ
Fri, 14th Nov 2025
#
phishing
#
email security
#
cybersecurity
Job and financial scams are rising in Australia and New Zealand as cost-of-living pressures drive more consumers into risky online offers, warns Trend Micro.
Sinch predicts fivefold growth in AI-driven digital messaging by 2026
Fri, 14th Nov 2025
#
cx
#
martech
#
ai
Sinch predicts AI-driven digital messaging will grow fivefold by 2026, reshaping customer engagement with smarter, faster, and more secure communications.
Kiwis grow wary of AI, privacy risks & unreliable online info
Fri, 14th Nov 2025
#
storage
#
surveillance
#
data privacy
New Zealanders show growing caution towards AI, privacy risks, and online misinformation, with 67% seeing misinformation as a serious issue, the 2025 survey finds.
Equinix invests USD $22 million in Lagos data centre for Africa
Fri, 14th Nov 2025
#
digital transformation
#
hyperscale
#
dc
Equinix plans a USD $22 million data centre in Lagos, its first in West Africa, boosting digital infrastructure to power Nigeria's growing tech economy by 2026.