TelcoNews New Zealand - Telecommunications news for ICT decision-makers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.

Stories by Shannon - Page 22

Illustration large server room locked doors small open door light limited data access ai

Report finds only 9% of firms have full data access for AI use

Thu, 9th Oct 2025
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ai security
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ai
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trends & predictions
Only 9% of firms report full access to their data for AI use, despite 86% being data driven, reveals Cloudera's survey of 1,574 IT leaders worldwide.
Business meeting professionals collaborate digital interfaces ai icons customer experience

Hexaware urges unified AI strategy as CX scores continue to fall

Thu, 9th Oct 2025
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digital transformation
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cx
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martech
Hexaware warns falling global customer experience scores need a unified AI strategy, urging businesses to integrate tools for personalisation and efficiency.
Modern office servers digital screens it professionals monitoring data security

Enterprise AI Masters thrive with focus on data & security

Thu, 9th Oct 2025
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digital transformation
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data science
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genai
NetApp's 2025 study reveals AI Masters boost revenue by 24% through focus on data readiness, security, and advanced AI infrastructure in enterprises globally.
Integrated media strategies marketing advertising tv smartphone laptop gaming console

Brands urged to adopt multi-platform media strategies for ROI

Thu, 9th Oct 2025
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gaming
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martech
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digital entertainment
Circana's Future of Media report urges brands to adopt multi-platform strategies combining digital and traditional channels to boost engagement and ROI.
Illustration large cloud servers red warning symbol digital network breach

Critical Redis flaw threatens 330,000 cloud systems globally

Thu, 9th Oct 2025
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malware
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cloud security
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breach prevention
A critical Redis flaw called RediShell risks 330,000 cloud systems globally, urging urgent patching of all exposed and unauthenticated instances.
Digital illustration strong protective shield over southeast asia australia cybersecurity apac

Nord Security & ACA Pacific partner to boost APAC cyber defence

Thu, 9th Oct 2025
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malware
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firewalls
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ransomware
Nord Security partners with ACA Pacific to deliver cutting-edge cybersecurity tools across APAC, enhancing defences amid rising regional cyber threats.
Modern apac city skyline digital network lines banks financial institutions ai integration

Report urges policy reforms to boost AI in APAC financial services

Thu, 9th Oct 2025
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hyperscale
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risk & compliance
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ai
A Flint Global report urges APAC policymakers to reform regulations and boost AI adoption in financial services for innovation and security gains.
Modern industrial factory floor advanced machinery robotic arms iot automation

Siemens named Leader in Gartner Magic Quadrant for IIoT platforms

Thu, 9th Oct 2025
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manufacturing
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data analytics
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digital transformation
Siemens has been named a Leader in Gartner's Magic Quadrant for Global Industrial IoT Platforms, recognising its strong AI-driven solutions and global reach.
Business meeting executives confused ai robot center illustration organizational struggle integration

Executives see AI gaps & cultural barriers in customer experience

Sun, 5th Oct 2025
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crm
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digital transformation
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cx
Most executives see their customer experience strategies as failing and say cultural and organisational barriers hinder AI use in transforming customer relationships.
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Trend Micro named leader in IDC XDR report for AI security

Thu, 2nd Oct 2025
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firewalls
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network security
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cloud security
Trend Micro has been named a leader in the IDC MarketScape 2025 XDR report for its AI-powered Trend Vision One platform enhancing cyber threat detection and response.
Glowing padlock circuit lines asia pacific map digital cybersecurity protection

Asia-Pacific payments sector urged to act on quantum threats now

Wed, 1st Oct 2025
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encryption
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crypto
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fintech
The Emerging Payments Association of Asia urges APAC payments firms to urgently bolster defences against quantum computing risks, highlighting a major security gap.
Asian business professionals collaborating digital ai visualizations modern office

Insight named emerging leader in Gartner guide for generative AI

Wed, 1st Oct 2025
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digital transformation
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cx
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martech
Insight is named an Emerging Leader in Gartner's 2025 Innovation Guide for generative AI consultancy, aiding Asia Pacific firms from pilot to enterprise AI deployment.
Business professionals analyzing charts data ai neural network marketing strategies

GenAI drives marketing ROI as 85% of teams expand adoption

Wed, 1st Oct 2025
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data analytics
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cx
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martech
Over 80% of marketing teams worldwide now use generative AI, with 85% in EMEA reporting strong ROI and expanded adoption planned for 2026.
Networked cloud interconnected glowing shields human robot arms cybersecurity defense ai

AI projects & machine identities shift cybersecurity focus

Wed, 1st Oct 2025
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cloud security
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iam
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risk & compliance
As AI projects rise and non-human identities outnumber humans in IT, firms must strengthen cybersecurity and governance to meet new regulatory demands.
Smartphone with calm empathetic face blue tones mental health icons heart brain

AI-powered video therapy app launches waitlist for early access

Fri, 26th Sep 2025
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digital entertainment
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ai
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healthtech
Therappai launches a waitlist for its AI-powered video therapy app, aiming to offer 24/7 mental health support and crisis alerts from November 2025.
Asian office worker modern desk lush green plant natural light calm workspace

Asia Pacific workers seek flexible hours & wellbeing over pay

Fri, 26th Sep 2025
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ai
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hybrid & remote work
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workforce technology
Asia Pacific workers prioritise flexible hours and wellbeing over pay, as 75% support return-to-office policies but seek more control over schedules.
Computer monitor travel booking website robotic hands automated bots interaction

Automated bots now account for majority of traffic to travel sites

Thu, 25th Sep 2025
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ai
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cybersecurity
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online fraud
Automated bots now make up nearly 60% of visits to travel websites, disrupting bookings and prices across the global tourism sector, a new report reveals.
Modern data center building solar panels wind turbines greenery clean environment

Ramboll sets roadmap for net zero & sustainable data centres

Thu, 25th Sep 2025
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hyperscale
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dc
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power / energy
Ramboll outlines a strategic roadmap to achieve net zero carbon and boost sustainability in global data centres amid rising energy demand from AI growth.
Corporate executives escorted by bodyguards outside modern office building security

Rising violence prompts firms to boost executive security spend

Thu, 25th Sep 2025
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physical security
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risk & compliance
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cybersecurity
A surge in violence threats against executives is driving global firms and investors to boost spending on physical security amid rising business risks.
Realistic illustration masked figure dark hoodie laptop dimly lit room cyber attack

Breakout time drops as new attacker tactics surge in cyber threat space

Thu, 25th Sep 2025
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firewalls
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ransomware
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network security
ReliaQuest reports cyber attackers cut breakout time to 18 minutes, with surging threats from Oyster malware and rising abuse of USB and IP-KVM devices.