About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 57
8x8 unveils AI-driven enhancements to cloud platform
Tue, 12th Nov 2024
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uc
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cx
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martech
8x8 has launched new AI-driven enhancements to its cloud platform, aiming to boost customer engagement and support over 50 languages for live chats.
Nerdio expands platform to manage full Microsoft 365 suite
Tue, 12th Nov 2024
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uc
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microsoft
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cloud services
Nerdio expands its Manager for MSPs platform to manage Microsoft 365, offering flexible pricing and enhanced security features through a CIS partnership.
Mastercard unveils biometric payment passkey service
Fri, 8th Nov 2024
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surveillance
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payment technologies
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cybersecurity
Mastercard has unveiled enhancements to its Payment Passkey Service, introducing biometric authentication to streamline secure online transactions.
Meta1st launches AI platform to tackle cyber threats
Fri, 8th Nov 2024
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phishing
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e-learning
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advanced persistent threat protection
Meta1st has launched an AI-driven platform aimed at reducing cyber risks by enhancing employee training and security awareness in organisations.
Attestiv unveils deepfake detection tool for video
Fri, 8th Nov 2024
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genai
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ai
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cybersecurity
Attestiv has unveiled a new deepfake detection platform to help individuals and businesses tackle the rise of fake videos amid growing digital deception concerns.
Bian launches Coreless Banking 4.0 for AI-driven insights
Fri, 8th Nov 2024
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cx
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martech
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ai
The Banking Industry Architecture Network has unveiled Coreless Banking 4.0, harnessing AI to help banks retain customers amid growing competition.
Acronis honours top ANZ partners at 2024 awards ceremony
Thu, 7th Nov 2024
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uc
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digital transformation
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cybersecurity
Acronis celebrated 13 standout partners in Australia and New Zealand for their achievements in cybersecurity at the 2024 Partner Day Awards in Sydney.
Afterpay insights reveal early holiday shopping trends
Thu, 7th Nov 2024
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bnpl
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online shopping
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afterpay
Afterpay's Festive Insights report reveals a surge in early holiday shopping, with Australians averaging AUD $1,400 each and a 25% sales increase.
Google's Cloud mandates MFA, sparking mixed reactions
Thu, 7th Nov 2024
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mfa
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cloud security
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phishing
Google's move to enforce multifactor authentication for all Cloud accounts has ignited varied reactions, urging firms to bolster security against rising cyber threats.
AWS unveils generative AI partner alliance to expand reach
Wed, 6th Nov 2024
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hyperscale
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genai
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ai
Amazon Web Services has launched the Generative AI Partner Innovation Alliance to enhance access to its Generative AI Innovation Centre for global customers.
FedEx survey shows APAC optimism for holiday sales
Wed, 6th Nov 2024
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supply chain
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christmas
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black friday
FedEx's recent survey reveals strong optimism in the Asia Pacific for holiday sales, with 70% of SMEs predicting sales growth, driven by eCommerce.
Foodstuffs South Island wins top customer innovator award
Wed, 6th Nov 2024
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edutech
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uc
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digital transformation
Foodstuffs South Island has been honoured with Trend Micro's Customer Innovator Award for its advanced integration of cybersecurity into digital strategies.
IWG to open flexible workspace at Auckland's Albert Street
Wed, 6th Nov 2024
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clean technologies
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sustainability
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co-working spaces
International Workplace Group is set to launch a new flexible workspace at 50 Albert Street in Auckland, marking its 15th site in New Zealand.
Rise in AI-driven phishing sites targets crypto users
Tue, 5th Nov 2024
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malware
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crypto
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blockchain
Kaspersky's experts warn that cybercriminals are increasingly using Large Language Models to create sophisticated phishing schemes targeting cryptocurrency users.
AI tools struggle with layperson medical symptom queries
Tue, 5th Nov 2024
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genai
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ai
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chatgpt
A recent study by ConfidenceClub reveals AI tools struggle to diagnose symptoms accurately for everyday users, achieving below 50% accuracy on layperson queries.
Liverton Security launches cyber consulting division in NZ
Tue, 5th Nov 2024
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devops
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advanced persistent threat protection
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apm
Liverton Security has launched a new cyber security consulting division in Wellington, led by Murray Wills, enhancing its service offerings for clients.
AWS launches Generative AI Partner Innovation Alliance
Tue, 5th Nov 2024
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hyperscale
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ai
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cloud services
Amazon Web Services has launched the Generative AI Partner Innovation Alliance to broaden access to its Generative AI Innovation Centre, facilitating customer success.
NTT DATA & Google Cloud expand AI partnership in APAC
Tue, 5th Nov 2024
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data analytics
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digital transformation
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genai
NTT DATA and Google Cloud are bolstering their strategic partnership to advance cloud-based data analytics and generative AI solutions across the Asia Pacific.
SafeGuardian expands to New Zealand with cyber services
Tue, 5th Nov 2024
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data protection
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phishing
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advanced persistent threat protection
SafeGuardian is expanding into New Zealand to provide advanced cybersecurity services, addressing rising threats to local businesses in the region.
Unisys named global leader in ISG 2024 workplace report
Fri, 1st Nov 2024
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hcm
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clean technologies
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unisys
Unisys has been named a global leader in the 2024 ISG Provider Lens Future of Work Services Report, achieving 30 leader designations across six regions.