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ManageEngine wins big in IDC MarketScape assessment

By Jessie Chiang
Fri 1 Jul 2022

ManageEngine, the enterprise IT management division of Zoho Corporation, has announced that Endpoint Central, its Unified Endpoint Management (UEM) offering, has been recognised as a leader by IDC MarketScape.

The IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research uses a rigorous scoring methodology based on qualitative and quantitative criteria that result in a single graphical illustration of each vendor.

ManageEngine was recognised in IDC MarketScape's Worldwide Unified Endpoint Management Software 2022 Vendor Assessment, Worldwide Unified Endpoint Management Software for Apple Devices 2022 Vendor Assessment, and Worldwide Unified Endpoint Management Software for Small and Medium-Sized Businesses 2022 Vendor Assessment.

ManageEngine has also been positioned as a Major Player in the IDC MarketScape: Worldwide UEM Software for Ruggedised/Internet of Things Device Deployments 2022 Vendor Assessment.

Endpoint Central, formerly known as Desktop Central, is a comprehensive UEM solution for managing and securing highly diversified device deployments, from servers, desktops, laptops, mobile phones and tablets to POS machines, OEMConfig devices and other IoT endpoints. 

It provides heterogeneous OS support; end-to-end life cycle management of devices, both traditional and modern; robust remote support; and endpoint security capabilities using a single agent and workflow. ManageEngine says the service is available both on-premises and as a SaaS tool. Endpoint Central is used by more than 23,000 enterprises globally and integrates with many third-party ITSM and IAM tools. 

The IDC MarketScape: Worldwide UEM Software 2022 Vendor Assessment report notes, "Patch management is one of the main capabilities across Windows and Mac platforms, as well as extensive patch and vulnerability management support for third-party apps and software on both platforms. It also supports broader automation of PCLM routines such as patches, deploying software and OS imaging (in addition to mobile device management) and application management."

ManageEngine vice president Mathivanan Venkatachalam says in today's increasingly digitised workforce, enterprises have to ensure a positive employee experience while battling a rapidly evolving cyber threat landscape. 

"Organisations need contextual insights to identify and investigate incidents in addition to implementing preventive mechanisms without hampering employee experience," he says.

"This recognition from the IDC MarketScape validates our vision, which has been to consistently add security capabilities to our UEM portfolio to give enterprises the endpoint management and protection and incident detection, analysis, and response capabilities they need."

Tata Advanced Systems head of IT, business applications, and CISO Yogesh Kumar says Endpoint Central has enabled his organisation to gain visibility into the cybersecurity health of their endpoints and servers.

"We have SOC alerts scheduled. So, whenever we receive an alert, we have knowledge on that endpoint's health and patch status, helping us identify the cause of the SOC alert [and], in turn, optimising the time taken for troubleshooting," he says.

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