Business Value Stories - Page 4

Global Stories

Business Value stories

Generative AI adoption cuts IT incident times by nearly a third

Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.

By Jed Nykolle Harme • 3 min read • Wed, 22nd Oct 2025

Manufacturing

Siemens named Leader in Gartner Magic Quadrant for IIoT platforms

Siemens has been named a Leader in Gartner's Magic Quadrant for Global Industrial IoT Platforms, recognising its strong AI-driven solutions and global reach.

By Shannon Williams • 4 min read • Thu, 9th Oct 2025

Virtualisation

Half of NZ organisations report shortfalls in cloud benefits

Half of New Zealand organisations report cloud investments falling short of expected benefits, with many citing challenges in value and infrastructure readiness.

By Melvin Hipolito • 4 min read • Fri, 3rd Oct 2025

eLearning

Skillsoft unveils AI-native platform to boost workforce skills

Skillsoft launches its AI-native Percipio Platform to help firms close skill gaps and link workforce development directly to business outcomes.

By Catherine Knowles • 4 min read • Wed, 17th Sep 2025

Unified Communications

NiCE completes Cognigy deal to boost global AI customer experience

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

By Melvin Hipolito • 3 min read • Tue, 9th Sep 2025

Hyperscale

DoiT deepens AWS partnership to drive GenAI & FinOps growth

DoiT has expanded its partnership with AWS to boost generative AI support and FinOps solutions, enhancing cloud adoption for businesses at all AI stages.

By Catherine Knowles • 3 min read • Thu, 28th Aug 2025

Hybrid Cloud

LogicMonitor appoints Greg Gallant to lead APJ channel strategy

LogicMonitor appoints Greg Gallant to lead channel strategy across Asia Pacific and Japan, enhancing partner engagement and AI-driven solutions delivery.

By Melvin Hipolito • 3 min read • Thu, 28th Aug 2025

Data Analytics

How intelligent observability and FinOps fuel cloud cost optimisation

Australian firms face soaring cloud costs, with spending set to hit A$26.6 billion in 2025; intelligent observability and FinOps are key to cost control.

By Rob Newell • 3 min read • Mon, 4th Aug 2025

Customer Experience

Qualtrics unveils refreshed Partner Programme & tiered tracks

Qualtrics has refreshed its Partner Programme with new tiered tracks to boost global partner growth and enhance experience management capabilities.

By Shannon Williams • 3 min read • Tue, 29th Jul 2025

Hybrid Cloud

Teradata VantageCloud delivers 427% ROI & cuts costs with AI

Organisations using Teradata VantageCloud achieved a 427% ROI and USD $7.9 million annual benefits, cutting costs and boosting AI model accuracy by up to 15%.

By Sean Mitchell • 3 min read • Tue, 15th Jul 2025

Data Analytics

Amperity named leader in IDC MarketScape 2025 for retail CDPs

Amperity has been named a leader in the IDC MarketScape 2025 for retail customer data platforms, praised for AI-driven tools and data unification.

By Melvin Hipolito • 4 min read • Fri, 4th Jul 2025

Customer Relationship Management

Celonis named global process mining leader by Everest Group assessment

Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.

By Melania Watson • 4 min read • Fri, 27th Jun 2025

Stories from Other Regions

Business Value stories

Digital Transformation

JPMorganChase tops AI Index as banks boost investment returns

JPMorganChase leads the Evident AI Index as banks boost AI investments, with returns expected to nearly double to USD $2 billion amid rising adoption.

By Catherine Knowles • 6 min read • Thu, 9th Oct 2025

Storage

VSP One delivers 285% ROI & USD $1.1 million value to firms

Enterprises using Hitachi Vantara's VSP One reported a 285% ROI and USD $1.1 million value, with benefits realised in just seven months, says Forrester.

By Sean Mitchell • 4 min read • Fri, 3rd Oct 2025

Semiconductors

HCLTech joins Microsoft AI Inner Circle, cementing top partner status

HCLTech has joined Microsoft's AI Business Solutions Inner Circle for 2025/26, placing it in the top 1% of global Microsoft partners driving AI innovation.

By Sean Mitchell • 3 min read • Fri, 26th Sep 2025

Clean technologies

Zhik to supply technical uniforms for 2025 canoe slalom worlds

Zhik will supply technical uniforms for volunteers and staff at the 2025 Canoe Slalom World Championships in Penrith, extending its Paddle Australia partnership.

By Melvin Hipolito • 3 min read • Thu, 28th Aug 2025

Data sovereignty

Exclusive: OCBC's 20-year data & AI innovation journey

OCBC's 20-year investment in data underpins over 30 AI applications, boosting efficiency and cutting costs across its banking services.

By Sean Mitchell • 5 min read • Tue, 19th Aug 2025

Digital Transformation

DXC launches new SAP practice in Japan to drive transformation

DXC has launched a new SAP practice in Japan, led by Takehiro Nagatsuka, to help firms meet the 2027 SAP S/4HANA transition deadline and boost digital growth.

By Shannon Williams • 3 min read • Thu, 7th Aug 2025

Partner Programmes

UK marketers say leadership disconnect undermines morale, results

A new study finds three quarters of UK marketers feel senior leadership excludes them from decisions, harming morale amid rising demands and limited resources.

By Jed Nykolle Harme • 3 min read • Tue, 5th Aug 2025

DevOps

UK leads Europe in adoption of agentic AI for software gains

UK leads Europe with 47% of firms adopting agentic AI to boost software productivity, outpacing France and Germany amid global AI investment surge.

By Catherine Knowles • 4 min read • Fri, 18th Jul 2025