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Cycloid launches managed environments for developer portals
DevOps

Cycloid launches managed environments for developer portals

Governance and cost controls are moving into the platform layer as new tools aim to cut manual requests and speed up deployments.

By Sean Mitchell • 4 min read • Today
Tanium makes Atlas AI operating system generally available
Endpoint Protection

Tanium makes Atlas AI operating system generally available

More than 1,300 organisations have adopted the platform in six weeks, as Tanium bets AI can cut endpoint security and IT workflows.

By Sofiah Nichole Salivio • 5 min read • Today
OpenAI adds usage analytics for ChatGPT Enterprise
Software-as-a-Service

OpenAI adds usage analytics for ChatGPT Enterprise

Enterprise users can now see credit spend by person, product and model, helping finance teams spot adoption trends and control costs more tightly.

By Sean Mitchell • 3 min read • Yesterday
The big costs of running a growing business on small-business accounting software
Digital Transformation

The big costs of running a growing business on small-business accounting software

As finance teams juggle manual workarounds, the hidden cost of small-business software can outweigh subscriptions once revenue passes USD $10 million.

By Annexa • 4 min read • Yesterday
Thomson Reuters warns of AI execution gap in firms
Data Protection

Thomson Reuters warns of AI execution gap in firms

Client mandates and staff retention are at risk as most professional services firms struggle to turn widespread AI use into daily practice.

By Karen Joy Bacudo • 4 min read • Yesterday
Only 19% of retail supply chain decisions land as planned
Data Analytics

Only 19% of retail supply chain decisions land as planned

Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Quest study finds hidden tax on ad-hoc data delivery
Data Analytics

Quest study finds hidden tax on ad-hoc data delivery

Ad-hoc data work is draining staff time and slowing AI projects, as only a quarter of large firms have structured data programmes.

By Mark Tarre • 5 min read • 2 days ago
AI fears push one in three workers to quit industry
Digital Transformation

AI fears push one in three workers to quit industry

A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Change Management stories

Apex Computing Services wins Investors in People Platinum
Artificial Intelligence

Apex Computing Services wins Investors in People Platinum

The recognition underlines a stronger culture and staff development push at the Manchester IT firm, after it lifted from Silver in three years.

By Mark Tarre • 3 min read • Yesterday
AI scheduling tool cuts aged care rostering delays
Data Protection

AI scheduling tool cuts aged care rostering delays

Aged care staff are spending half as long on morning rostering after an AI system recovered 15 hours a week at ECH.

By Mark Tarre • 4 min read • Yesterday
Malaysia financial firms lag in AI scaling, report finds
Digital Transformation

Malaysia financial firms lag in AI scaling, report finds

Despite widespread pilots, only 17% of Malaysian financial institutions have scaled strategic AI initiatives, a new report says.

By Karen Joy Bacudo • 4 min read • Yesterday
Canon Business Services launches AI security advisory
Data Protection

Canon Business Services launches AI security advisory

Australian businesses risk data leaks and governance gaps as staff adopt AI tools faster than employers can set rules and training.

By Sean Mitchell • 4 min read • Yesterday
Cake & Arrow says insurance AI needs better workflow fit
Customer Relationship Management

Cake & Arrow says insurance AI needs better workflow fit

Insurers risk wasted AI spending unless new tools fit agents' daily workflows, as Cake & Arrow's research found uneven uptake and patchy support.

By Karen Joy Bacudo • 5 min read • Yesterday
Axiologik hires two principals as AI demand surges
Digital Transformation

Axiologik hires two principals as AI demand surges

The Leeds consultancy is adding 15 AI roles as clients grapple with data and governance hurdles that keep pilots from reaching production.

By Sean Mitchell • 3 min read • 2 days ago
Autonomous IT sounds great. Here's what it actually takes to get there
Hybrid Cloud

Autonomous IT sounds great. Here's what it actually takes to get there

The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.

By Zana Stojanovski • 7 min read • 2 days ago
Australians use AI widely, but trust & standards lag
Software-as-a-Service

Australians use AI widely, but trust & standards lag

But 56 per cent of users rely on unapproved tools, leaving Australian employers to tackle security, compliance and trust gaps.

By Sofiah Nichole Salivio • 4 min read • Last week
Zapier survey says 92% of the sales leads are dropped
Software-as-a-Service

Zapier survey says 92% of the sales leads are dropped

Missed revenue is mounting as 92% of sales managers say qualified leads are dropped each month, despite widespread AI adoption.

By Sofiah Nichole Salivio • 4 min read • Last week
NSWRL shifts contact centre to Teams with rapid rollout
Unified Communications

NSWRL shifts contact centre to Teams with rapid rollout

Call handling has been centralised in Microsoft Teams, with NSWRL reporting a 17-second average wait after the switch.

By Sean Mitchell • 4 min read • Last week