Communication stories - Page 5
25 ways to build and retain trust with your clients
Wed, 20th Mar 2024
#
cx
#
martech
#
partner programmes
Unveiling 25 practical strategies to cement trust with clients, businesses are beginning to understand that word-of-mouth recommendations, underpinned by trust, outperform traditional advertising efforts fivefold.
PPDS & Oracle Red Bull Racing redefine team collaboration with 4K displays
Fri, 15th Mar 2024
#
uc
#
digital signage
#
digital entertainment
Philips and Oracle Red Bull Racing (ORBR) join forces to revolutionise marketing team collaboration with installation of 13 interactive 4K displays at the MK7 headquarters in Milton Keynes, UK.
Exclusive: How Neat is shaping the future of videoconferencing
Mon, 11th Mar 2024
#
edutech
#
digital entertainment
#
hybrid & remote work
Norwegian startup Neat is revolutionising video conferencing, merging AI and user-focused design to improve global workplace communication.
AI can empower women & increase work-life balance, says Microsoft director
Mon, 11th Mar 2024
#
genai
#
ai
#
healthtech
Artificial Intelligence (AI) could tackle female workplace challenges like burnout, and lack of professional development, according to Microsoft NZ's Emma Barrett.
IWD 2024: Three key traits for building an exemplary enterprise IT service team
Fri, 8th Mar 2024
#
ai
#
cloud services
#
iwd
In a rapidly advancing tech industry, communication flexibility, active listening and client empathy are the key traits valued in enterprise IT service teams.
IWD 2024: The demand for more women in tech deepens
Fri, 8th Mar 2024
#
uc
#
collaboration
#
recruitment
IWD 2024 hails the call for more women in the technology sector as the industry diversifies women's communication skills, empathy and creative problem-solving abilities.
Emerging tech & monitoring gaps plaguing business compliance
Fri, 8th Mar 2024
#
uc
#
apm
#
risk & compliance
Veritas Technologies reports businesses are struggling to modernise their compliance monitoring, failing to routinely incorporate video and monitor off-channel communication, resulting in escalating non-compliance fines.
IWD 2024: Navigating the tech landscape to fulfil customer needs
Thu, 7th Mar 2024
#
uc
#
collaboration
#
it industry
Bianca Ipscwitz narrates her experiences navigating the dynamic and exciting tech industry to meet diverse customer needs.
IWD 2024: Empathy makes us great at business but the ability to plan may be what gives women in tech the edge
Thu, 7th Mar 2024
#
data analytics
#
planning
#
bi
Women's natural aptitude for multi-tasking and planning is giving them the edge in tech industries, fostering holistic business approaches.
IWD 2024: Advice for women seeking and building a career in cybersecurity
Thu, 7th Mar 2024
#
cybersecurity
#
iwd
#
opinion
On International Women's Day 2024, industry veteran encourages women to confidently pursue cybersecurity careers, dispelling fears and underlining the sector's need for diverse skill sets and perspectives.
Sage reveals AI-powered assistant for accounting & finance sector
Tue, 5th Mar 2024
#
data protection
#
encryption
#
ai
Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
Accenture report reveals legacy tech debt hindrance for CSPs' growth
Thu, 29th Feb 2024
#
genai
#
ai
#
it debt
Accenture report reveals over 75% of Communication Service Providers grapple with legacy tech debt, impeding growth and business agility, despite strive for IT transformation.
Kiwis call for tougher fines & greater accountability in cyber breaches
Tue, 27th Feb 2024
#
edutech
#
firewalls
#
breach prevention
New research reveals majority of Kiwis think companies should do more to prevent cyber-attacks, with many considering swapping brands after a data breach.
'Artificial Inflation of Traffic' scams skyrocket in 2023
Thu, 15th Feb 2024
#
ai
#
cloud services
#
marketing
A Swedish report exposes a disturbing surge in Artificial Inflation of Traffic (AIT) fraud, with 20 billion fraudulent SMS messages costing organisations a total of $1.16 billion in 2023.
Putting all your eggs in one communication basket is never a good idea
Mon, 5th Feb 2024
#
crm
#
uc
#
cx
Reliance on a single Unified Communications as a Service (UCaaS) solution, such as Microsoft Teams, puts businesses at risk as highlighted by recent outages; diversifying options can boost resilience and functionality.
Zoom unveils new interactive app for Apple Vision Pro
Tue, 30th Jan 2024
#
uc
#
hybrid & remote work
#
apple
Zoom's new app for Apple Vision Pro, launching on 2 February, offers a more tangible and realistic meeting experience on remote platforms.
AI & remote working could redefine business in 2024
Mon, 22nd Jan 2024
#
devops
#
data analytics
#
cx
AI and remote working are set to redefine business operations in 2024, with the rise of employee influence in tech choices.
AI & remote work reshape business practices by 2024
Fri, 12th Jan 2024
#
devops
#
data analytics
#
cx
AI is revolutionising business and project management in 2024, with employee-led tech selection underpinning changes in a remote-work dominated era.
3M unveils world's first self-charging headset at CES 2024
Thu, 4th Jan 2024
#
clean technologies
#
headsets
#
sustainability
3M pioneers the world's first self-charging communications headset, using solar cell technology to convert indoor and outdoor light into continuous power.
Cybersecurity skills gap poses threat to business protection measures
Tue, 2nd Jan 2024
#
devops
#
digital transformation
#
apm
As digital threats surge, the cybersecurity sector grapples with a pronounced skills gap, jeopardising protection measures and leading to employee burnout.