Communications Industry Stories

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Communications Industry stories

If AI can't quote you, do you exist? The new reality for communications

As AI becomes a sleepless gatekeeper of reputation, communicators must feed the machines or risk vanishing into background noise.

By Deborah Pead • 5 min read • Fri, 6th Mar 2026

Global Stories

Communications Industry stories

Unified Communications

RugGear joins TCCA in critical communications push

Rugged handset maker RugGear will help shape standards for public safety and first responders as broadband systems replace older radio networks.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Software-as-a-Service

Meliora buys Backchat Media to expand into New Zealand

The acquisition gives the advisory group an Auckland base and adds digital strategy and content expertise as clients rethink growth plans.

By Catherine Knowles • 4 min read • Thu, 26th Mar 2026

Unified Communications

Why 'Give to Gain' needs to stop being a women's virtue and start being a business model

Communications must abandon hoarding influence and make advocacy a core business strategy, not a selfless virtue expected only of women.

By Lizi Sprague • 3 min read • Fri, 6th Mar 2026

Data Analytics

BillingPlatform unveils RevenueIQ suite to boost AI in finance

BillingPlatform launches RevenueIQ, an AI suite to help finance teams automate tasks, predict trends, and optimise cash flow using billing data analysis.

By Melvin Hipolito • 3 min read • Wed, 20th Aug 2025

Software-as-a-Service

BillingPlatform named overall leader in 2025 ISG buyers guide

BillingPlatform named Overall Leader and Exemplary Vendor in ISG's 2025 Revenue Recognition Buyers Guide, excelling in usability and ROI among 18 vendors.

By Sean Mitchell • 4 min read • Thu, 10th Jul 2025

Artificial Intelligence

Senior UK & US communicators expect bigger budgets by 2026

By 2026, 80% of senior UK and US communications leaders expect larger budgets and greater influence, driven by AI adoption and strategic roles despite economic uncertainty.

By Sean Mitchell • 4 min read • Wed, 18th Jun 2025

Customer Experience

BillingPlatform Named Leader in Agile Billing by MGI

BillingPlatform tops MGI Research's Agile Billing report, rated highest among 50 vendors for its enterprise-grade, agile billing solutions.

By Jed Nykolle Harme • 3 min read • Fri, 23rd May 2025

Risk & Compliance

General counsels turn to generative AI to manage compliance risks

A global study reveals 97% of general counsels now use generative AI to boost legal compliance and operational efficiency amid rising pressures.

By Shannon Williams • 3 min read • Thu, 22nd May 2025

Unified Communications

Meltwater launches AI-powered copilot with Microsoft

Meltwater, in partnership with Microsoft, has unveiled Meltwater Copilot, an AI-driven tool aimed at revolutionising communication and marketing strategies.

By Melania Watson • 3 min read • Mon, 1st Jul 2024