Complaints stories
Drop in Australian telco complaints pleases ACCAN
Mon, 16th Oct 2023
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software development
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apm
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telco
Significant drop in telecommunications complaints in Australia, but rise in financial hardship complaints raises concerns, says ACCAN.
Telecom dispute surge: Key findings from 2023 TDR report
Wed, 11th Oct 2023
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tdr
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feedback
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kiwi
TDR's 2023 report reveals record surge in telecom disputes, with 3725 people seeking help—a 64% jump from 2022.
Australia’s telcos maintain record-low complaint rates
Tue, 14th Feb 2023
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risk & compliance
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communications alliance
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telco
Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.
NZ domain chiefs issue AWOL telco warning...
Wed, 28th May 2014
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edge computing
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voyager internet
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24/7 hosting nz
The Domain Name Commission issues a warning about 24/7 Hosting's activities related to .nz domain names. Complainst have been found to be valid.
IT glitch stings Kiwis with over 20,000 wrong traffic tickets
Wed, 19th Feb 2014
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cartech
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nz transport agency
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police
New Zealand Police have been forced to apologise after admitting they wrongly issued over 20,000 traffic tickets to Kiwis, due to a IT error.
Web scams leapt 22% in 09 – report
Sat, 1st May 2010
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email security
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us
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fbi
The FBI's 2009 Internet Crime Report reveals a 22.3% surge in web scams, with total financial losses hitting USD $559.7 million.
Anti-spam update
Mon, 1st Mar 2010
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nz
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telstraclear
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government
Spam complaints in New Zealand are on the decline, thanks to rigorous enforcement of anti-spam laws, with high-profile cases raising public awareness.
Wikipedia tackiling 'vandals'
Thu, 1st Oct 2009
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wikipedia
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complaints
Wikipedia is experimenting with tighter controls on its pages, to stop the posting of inaccurate, untrue or defamatory material.
Telecom in breach
Tue, 1st Sep 2009
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commerce commission
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telco
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orcon
Telecom Wholesale halts its broadband and residential PSTN ‘loyalty’ offer following a breach of separation undertakings, with potential penalties looming.