TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Customers stories

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Customers vs banks - Where should the buck stop in preventing finance scams?
Yesterday
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advanced persistent threat protection
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cybersecurity
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fraud
As cybercrime rates surge, Australia's major banks grapple with responsibility for preventing financial scams, prompting critical discourse on customer versus bank account protection roles.
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Neil Livingston steps in as interim CEO at Kordia
Last month
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kordia
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strategy
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customers
Neil Livingston to take over as interim Group CEO of tech firm Kordia on 2nd April 2024, bringing three decades of industry experience and leadership.
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IWD 2024: The neuroscience behind storytelling
Last month
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dei
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martech
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strategy
Exploring cognitive empathy, storytelling and the need for greater female representation in technology, with a focus on the unique skills women bring to the industry.
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IWD 2024: People count (not just accountants)
Last month
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learning
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support
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customers
Zuto's COO underlines the importance of diverse, strong teams that align with ESG considerations, attributing their recent B Corp certification and growth to a people-first approach.
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IWD 2024: Pink blazers in corporate boardrooms
Last month
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facebook
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workplace
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customers
IWD 2024: As the push for gender equality in corporate leadership gains momentum, pink blazers symbolise women's empowerment in boardrooms.
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Artificial Intelligence: The key to Customer Lifetime Value
Last month
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cx
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ml
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martech
AI offers a refined approach to evaluating Customer Lifetime Value (CLV), providing insights to develop personalised strategies and drive business growth.
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Craggle introduces AI tool for easier loan refinancing
Thu, 15th Feb 2024
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digital banking
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open banking
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customers
Craggle launches AI tool revolutionising home loan refinancing, aims to simplify the process and save Aussies millions annually.
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Gallagher Security appoints Aashish Garhwal as Senior Sales Manager, India
Mon, 12th Feb 2024
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sales
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aviation
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customers
Gallagher Security appoints Aashish Garhwal, former Schneider Electric executive, as its new Senior Sales Manager for India to boost government vertical sales and support.
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Unison Group sells fibre subsidiary to Tuatahi First Fibre
Fri, 2nd Feb 2024
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network management
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connectivity
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fibre
Unison Group has sold its fibre subsidiary, Unison Fibre, to Tuatahi First Fibre, expanding the provider's network across the North Island and promising enhanced services for its customers.
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Data-driven video: A new frontier for ads in APAC
Wed, 31st Jan 2024
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bi
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big data
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data analytics
Amidst a creativity crunch in APAC, brands are capitalising on data-driven insights to produce personalised video ads, aiming to stay ahead in a rapidly evolving digital landscape.
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Should VMware customers be considering Plan B?
Tue, 23rd Jan 2024
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sustainable it
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application security
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it automation
Uncertainty clouds VMware's future following its £61bn acquisition by Broadcom, forcing many clients to contemplate alternate measures amidst concerns of staff layoffs and price hikes.
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Evergreen Services Group acquires Lancom in noteworthy expansion
Wed, 17th Jan 2024
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cloud services
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nz
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customers
Evergreen Services Group acquires Lancom Technology, marking its first expansion into Australia and New Zealand in the managed IT and software services sector.
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Private networks: The key to leverage 5G technology
Thu, 11th Jan 2024
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smartphones
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cloud services
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network infrastructure
Private 5G networks are transforming digital connectivity across industries in capacities, from healthcare to manufacturing, by supporting secure, agile and efficient operational functions.
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MYOB's CRM victorious at International Cloud Awards 2024
Tue, 9th Jan 2024
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accounting systems
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crm
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digital banking
MYOB's CRM claims top honours in the Best CRM in the Cloud category at the International Cloud Awards 2024, solidifying its position as a leader for SMEs.
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InterSystems named Challenger in cloud database rankings
Thu, 28th Dec 2023
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bi
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big data
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data analytics
InterSystems gains Gartner’s Challenger status for third time, highlighting its cloud database management prowess.
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Vodafone invests $20 million in technology-focused retail revamp
Thu, 21st Dec 2023
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apple
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technology gifts
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customers
Vodafone unveils $20 million tech-led retail revamp for enhanced customer experience and increased demand.
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ServiceNow to acquire task mining firm UltimateSuite for AI boost
Thu, 21st Dec 2023
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it automation
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workflow automation
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acquire
ServiceNow is set to acquire task mining firm UltimateSuite to bolster its AI capabilities and enhance process mining. .
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GlobalLogic to acquire Sydney's Katzion to expand mobility services
Thu, 21st Dec 2023
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acquire
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digitisation
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customers
Digital engineering firm GlobalLogic plans to acquire Sydney's Katzion, boosting its mobility services and expanding into new markets.
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Qualtrics named Leader in IDC MarketScape's Voice of Customer Applications assessment
Wed, 20th Dec 2023
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leadership
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qualtrics
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customers
Qualtrics gains top spot in IDC MarketScape's Voice of Customer Applications survey, being recognised for innovating customer experience metrics.
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Equinix champions diversity at their annual Women in Tech Luncheon in Australia
Tue, 19th Dec 2023
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data centre operators
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ai
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equinix
At their annual Women in Tech Luncheon, Equinix convenes tech leaders in Australia, highlighting diversity and inclusivity.
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Symmetry Systems' breakthrough AI-powered data security features unveiled
Fri, 15th Dec 2023
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cloud services
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microsoft
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public cloud
Symmetry Systems unveils industry-leading AI-powered data security features, marking significant strides in secure data management.
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Retail fraud surges 700% during 2023 holiday season, Cequence reveals
Thu, 14th Dec 2023
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advanced persistent threat protection
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threat intelligence
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cios
Cybercriminals' new strategy resulted in a 700% hike in retail fraud during the 2023 holiday season, warns Cequence.
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Google Cloud & SingPost partnership fosters AI-driven productivity boost
Wed, 13th Dec 2023
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cloud services
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bi
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big data
Google Cloud and Singapore Post join forces in a multi-year collaboration to bolster productivity via AI tools.
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Toll Global partners with Versent to transition logistics app to cloud
Wed, 13th Dec 2023
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cloud services
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migration
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public cloud
Toll Global teams up with Versent to move its sizable logistics app, CargoWise One, to the cloud for improved performance.