TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Employee Experience (EX) stories - Page 2

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TeamViewer launches AI reporting tool for IT teams

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data analytics
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hcm
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it automation
TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.
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ECI Software certified as great place to work in eight countries

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hcm
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erp
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ai
ECI Software wins 2026 Great Place to Work certification across eight countries, as 82% of staff rate it a great workplace.
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Qualtrics names Act XM top APJ partner in debut awards

Last month
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digital transformation
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cx
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martech
Qualtrics crowns Act XM top Asia Pacific Japan partner as it launches inaugural global Partner of the Year Awards across five categories.
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Lancom earns Microsoft Modern Work Enterprise status

Last month
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data protection
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document management
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digital transformation
Lancom Technology has secured Microsoft's Modern Work Enterprise status, recognising its capability to deliver Microsoft 365 at scale.
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MHP named ServiceNow's Automotive Partner of the Year

Last month
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digital transformation
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cx
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martech
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
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AI productivity gains erased by document verification

Last month
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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
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RingCentral unveils AIR Pro no-code AI contact agents

Last month
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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
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Altimetrik names Dhirendra Nath as Chief HR Officer

Last month
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manufacturing
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digital transformation
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hcm
Altimetrik appoints Dhirendra Nath as Chief HR Officer to steer people strategy and culture integration after its merger with SLK.
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NZ small businesses embrace AI but struggle to scale use

Last month
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digital transformation
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cx
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martech
Over half of SMEs in New Zealand now use AI, but most still lack training and strategy to turn experiments into real productivity gains.
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Women in tech call for daily, sustained workplace backing

Last month
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e-learning
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hcm
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erp
Women in tech urge daily, visible backing over token gestures, saying sustained support boosts careers.
Cia

Why talent systems, not ambition, are holding women back in tech

Last month
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hcm
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it industry
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it department
Women in Australian tech aren't lacking drive - broken, opaque talent systems are quietly derailing their mid-career progression.
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This International Women's Day, lean on proof (of skill, of impact and of potential)

Last month
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uc
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e-learning
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hcm
This International Women's Day, experts urge proof of skills through hands-on practice to close confidence gaps and drive real career growth.
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Cyber leaders urge culture shift to retain women in STEM

Last month
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hcm
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hybrid & remote work
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cybersecurity
Cyber and tech leaders say diversity will stall unless firms tackle toxic culture, caregiving bias and back women with real sponsorship.
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Beyond the pipeline problem: Why transformation starts with culture, not quotas

Last month
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digital transformation
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hcm
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it industry
Tech's gender gap won't close with quotas alone; real change depends on everyday culture, practical allyship and genuine sponsorship.
Martyn

AI-era contact centres become strategic CX data hubs

Last month
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
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This International Women's Day, fix the skills blind spot in your organization

Last month
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hcm
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iwd
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opinion
This International Women's Day, move beyond pledges by fixing the skills blind spot that keeps high-performing women from promotion.
Kellie rigg

Great leaders don't have All the Answers - They Ask The Right Questions

Last month
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uc
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hcm
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management
In modern tech, the strongest leaders aren't answer-givers but question-askers, building trust, safety and innovation through curiosity.
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How inclusive tech workplaces can empower more women

Last month
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digital transformation
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hcm
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ai
Orange Business is tackling tech's gender gap with school outreach, inclusive hiring, upskilling and support for women-led startups.
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TCS, Zscaler expand partnership with AI workspace suite

Last month
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firewalls
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digital transformation
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network security
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
Afshaan jiwaji

Automate the tasks, elevate leaders: The case for human-centered AI

Last month
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uc
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data protection
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hcm
Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.