TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Employee Experience (EX) stories - Page 8

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Juniper & ServiceNow expand AI-native automation for networks

Tue, 20th May 2025
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firewalls
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network infrastructure
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sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
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Fujitsu named leader in ServiceNow report for Asia Pacific

Fri, 16th May 2025
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digital transformation
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cx
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martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.
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8x8 unveils new AI tools, RCS messaging & digital wallet pay

Mon, 5th May 2025
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saas
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uc
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cx
8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.
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Irrelevant data wastes hours daily as workplace AI falls short

Wed, 30th Apr 2025
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digital transformation
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hcm
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genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
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Lack of employee skills threatens value of AI investments

Mon, 28th Apr 2025
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edutech
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digital transformation
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hcm
New research reveals that 92% of IT leaders warn lack of employee digital readiness risks undermining $644bn Generative AI investments worldwide.
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Thrive launches 'Wellness Era' with rewards for employee health

Tue, 22nd Apr 2025
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hcm
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mental health
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work-life balance
Thrive has launched the 'Wellness Era' programme, rewarding UK employees with cash and spa vouchers for improving sleep, stress, and physical activity.
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Oracle achieves leader status in Gartner 2025 AI quadrant

Fri, 11th Apr 2025
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crm
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hcm
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ai
Oracle has been recognised as a Leader in the 2025 Gartner Magic Quadrant for Talent Acquisition, praised for its AI-driven recruiting platforms.
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Genesys Cloud AI drives a rise in annual revenue in 2025

Wed, 9th Apr 2025
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uc
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digital transformation
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cx
Genesys has reported that its Genesys Cloud AI drove over 10% of new business in fiscal year 2025, with annual recurring revenue reaching USD $1.9 billion.
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Infosys & LKQ partner on digital HR platform roll-out

Fri, 28th Mar 2025
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data analytics
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digital transformation
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hcm
Infosys has partnered with LKQ Europe to transform HR operations across 18 countries with a unified platform, enhancing efficiency and employee experience.
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Oracle boosts HCM with new employee engagement features

Thu, 27th Mar 2025
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hcm
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ai
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productivity
Oracle has introduced new employee engagement features to its Fusion Cloud HCM platform, enhancing internal communication and event management capabilities.
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Qualtrics & LangChain join forces to enhance AI agents

Thu, 20th Mar 2025
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cx
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martech
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hcm
Qualtrics has teamed up with LangChain to develop customised Experience Agents on the LangGraph Platform, enhancing interactions for customers and employees.
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ECI Software lauded as a Great Place to Work in 2025

Wed, 19th Mar 2025
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hcm
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work-life balance
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workplace culture
ECI Software Solutions has been recognised as a Certified Great Place to Work for 2025 across seven countries, celebrating its seventh consecutive year in the US.
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Qualtrics unveils autonomous AI agents for better CX & EX

Tue, 18th Mar 2025
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cx
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martech
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hcm
Qualtrics has launched its innovative Experience Agents, set to revolutionise customer and employee interactions with immediate, personalised responses.
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Fact: The future belongs to AI-first companies

Thu, 13th Mar 2025
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digital transformation
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hcm
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partner programmes
As AI reshapes the business landscape, Employment Hero emphasises embedding AI into operations, urging firms to adapt or risk losing out on future success.
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TeamViewer & 1E join forces for enhanced IT operations

Thu, 13th Mar 2025
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hcm
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it management
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ex
TeamViewer has unveiled its integration with 1E, enhancing IT operations by embedding performance insights and remote support to improve efficiency.
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Fit out costs rise in Asia Pacific, Tokyo remains priciest

Thu, 6th Mar 2025
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hcm
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property market
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cushman & wakefield
Fit out costs are on the rise across APAC, with Tokyo maintaining its position as the priciest city at USD $195 per square foot, according to Cushman & Wakefield.
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Workhuman unveils AI-driven Human Intelligence 2025 release

Tue, 4th Mar 2025
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data analytics
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digital transformation
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hcm
Workhuman has launched its Human Intelligence 2025 Release, integrating AI to enhance employee recognition and analytics, transforming workplace culture.
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Emburse debuts AI for efficient expense management

Fri, 28th Feb 2025
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data protection
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digital transformation
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encryption
Emburse has launched Emburse AI, a dedicated large language model aiming to streamline expense management and enhance accuracy in financial processes.
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ANZ executives focus on agentic AI to boost productivity

Thu, 27th Feb 2025
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cx
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martech
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hcm
A recent Salesforce study reveals that 69% of C-suite executives in Australia and New Zealand prioritise agentic AI, with 38% already implementing the technology.
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Tech pros embrace AI, boosting productivity & reducing stress

Tue, 25th Feb 2025
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hcm
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genai
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ai
A survey by The Access Group reveals 74% of tech professionals use artificial intelligence, saving nearly three hours a week and enhancing workplace productivity.