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Freshworks partners with Unisys to expand ITSM solutions
Customer Experience

Freshworks partners with Unisys to expand ITSM solutions

Freshworks and Unisys have formed a global partnership to enhance IT service management solutions for mid-market clients, aiming for rapid expansion.

By Catherine Knowles • 3 min read • Fri, 28th Feb 2025
CyberCX report reveals long detection time for espionage
Ransomware

CyberCX report reveals long detection time for espionage

CyberCX's 2025 Threat Report reveals troubling trends, with espionage detection times rising to over 400 days and ransomware incidents surging to 38%.

By Sean Mitchell • 3 min read • Mon, 10th Feb 2025
N-able retains top spot in Canalys Leadership Matrix 2024
Partner Programmes

N-able retains top spot in Canalys Leadership Matrix 2024

N-able has secured Champion Status in the 2024 Canalys RMM and PSA Leadership Matrix for the second consecutive year, highlighting its top-notch channel and tech capabilities.

By Catherine Knowles • 3 min read • Fri, 31st Jan 2025
SuperOps raises USD $25m to expand AI platform globally
Software-as-a-Service

SuperOps raises USD $25m to expand AI platform globally

SuperOps has raised USD $25 million to enhance its AI platform and boost global growth, aiming to transform IT operations for businesses worldwide.

By Melania Watson • 3 min read • Fri, 31st Jan 2025
AvePoint completes acquisition of Ydentic to boost MSP growth
Cybersecurity

AvePoint completes acquisition of Ydentic to boost MSP growth

AvePoint has completed its acquisition of Ydentic to enhance its MSP platform, aiming for increased efficiency and new security revenue streams.

By Sean Mitchell • 2 min read • Tue, 21st Jan 2025
Device Authority enhances IoT security tools for MSSPs
Cloud Security

Device Authority enhances IoT security tools for MSSPs

Device Authority is boosting its support for Managed Service Security Providers in North America with new security tools and investments to enhance IoT management.

By Shannon Williams • 3 min read • Fri, 17th Jan 2025
SonicWall & CrowdStrike team up for SMB cybersecurity
Advanced Persistent Threat Protection

SonicWall & CrowdStrike team up for SMB cybersecurity

SonicWall and CrowdStrike have launched a new Managed Detection and Response service to bolster cybersecurity for small and medium-sized businesses.

By Kaleah Salmon • 2 min read • Fri, 13th Dec 2024
The role of a competitive offering in enhancing customer retention for MSPs
Customer Experience

The role of a competitive offering in enhancing customer retention for MSPs

As small and midsize businesses face growing cybersecurity demands, managed service providers must diversify offerings to enhance customer retention and competitiveness.

By Anthony Daniel • 4 min read • Mon, 2nd Dec 2024
N-able strengthens global strategy with new VP hires
Data Protection

N-able strengthens global strategy with new VP hires

N-able has appointed Jonathan Bartholomew, Paul Monaghan, and Andy Hudson to enhance its global channel strategy and strengthen partnerships across markets.

By Imee Dequito • 2 min read • Fri, 15th Nov 2024
Alkira to launch new zero trust network access service in 2024
Firewalls

Alkira to launch new zero trust network access service in 2024

Alkira has announced its upcoming Zero Trust Network Access service, launching in Q4 2024, promising enhanced security and seamless connectivity for enterprises.

By Imee Dequito • 3 min read • Thu, 24th Oct 2024
WatchGuard reveals Q2 2024 cyber threat trends report
Firewalls

WatchGuard reveals Q2 2024 cyber threat trends report

WatchGuard Technologies' latest Internet Security Report reveals that seven of the top ten malware threats in Q2 2024 were new.

By Shannon Williams • 3 min read • Thu, 17th Oct 2024

Stories from Other Regions

Managed Service Provider (MSP) stories

CybaVerse launches AI platform for MSP security solutions
Semiconductors

CybaVerse launches AI platform for MSP security solutions

CybaVerse has launched its new AI platform aimed at Managed Service Providers, enhancing security delivery and expanding revenue opportunities as cyber threats rise.

By Catherine Knowles • 3 min read • Mon, 3rd Feb 2025
Callidus enhances data management with Macquarie's Azure cloud
Hybrid Cloud

Callidus enhances data management with Macquarie's Azure cloud

Callidus Process Solutions has adopted Macquarie Telecom's Azure public cloud services to boost data management and prepare for future cyber and ESG regulations.

By Catherine Knowles • 3 min read • Thu, 30th Jan 2025
Logicalis Australia achieves Elite MSP Partner status
Data Protection

Logicalis Australia achieves Elite MSP Partner status

Logicalis Australia has garnered Elite MSP Partner status within the Commvault Partner Program, recognising its top-tier performance in data protection solutions.

By Imee Dequito • 3 min read • Tue, 14th Jan 2025
Your.Cloud acquires HDUK to expand UK market presence
Data Protection

Your.Cloud acquires HDUK to expand UK market presence

Your.Cloud has acquired HDUK, a UK-managed service provider in accountancy, as it aims to broaden its footprint in the European market.

By Kaleah Salmon • 3 min read • Wed, 8th Jan 2025
MSP sector faces consolidation surge with CGT changes
Hyperscale

MSP sector faces consolidation surge with CGT changes

The Managed Service Provider sector is facing an M&A surge, driven by tax changes and private equity strategies, raising concerns about integration challenges.

By Kaleah Salmon • 3 min read • Fri, 22nd Nov 2024
Academia acquires Smartdesc to boost managed services
Cybersecurity

Academia acquires Smartdesc to boost managed services

Academia has acquired Smartdesc for GBP £9 million, aiming to enhance its Technical Services portfolio and expand in the managed services sector.

By Kaleah Salmon • 3 min read • Mon, 4th Nov 2024
How aligning IT investments with broader business goals leads to long-term success
Digital Transformation

How aligning IT investments with broader business goals leads to long-term success

Australian firms are recognising technology as a key strategic driver, with 68% of C-suite executives prioritising operational efficiency in digital investments.

By John Harding • 3 min read • Thu, 31st Oct 2024