Managed Services stories - Page 18
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Sophos launches 24/7 operational support to MSPs, partners
Fri, 23rd Feb 2024
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firewalls
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network security
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cloud security
Sophos has unveiled its Partner Care programme, a new expansion to provide 24/7 operational support and non-sales related assistance to partners.
MSPs are waiting – so why is it so hard to ask for help
Tue, 20th Feb 2024
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network infrastructure
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partner programmes
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network management
Despite the known benefits of seeking aid from MSPs, many in IT remain reluctant due to fears of vulnerability, independence, loss of control, and rejection.
Orro secures Liquid IT in first overseas expansion
Thu, 15th Feb 2024
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uc
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partner programmes
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cybersecurity
Australian digital infrastructure provider Orro makes its first international move by acquiring New Zealand-based Liquid IT.
Prophecy International & SOFTEL Communications announce strategic AI alliance
Wed, 7th Feb 2024
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uc
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data analytics
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cx
Prophecy International partners with SOFTEL Communications to integrate emite analytics with SOFTEL's AI, significantly enhancing CX.
Vultr launches next-gen content delivery service with global reach
Wed, 7th Feb 2024
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partner programmes
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cloud services
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managed services
Cloud computing giant Vultr introduces Vultr CDN, a next-gen international content delivery service, offering expansive, fast, and secure content distribution globally.
Gartner identifies top key tech & service trends for 2024
Tue, 6th Feb 2024
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partner programmes
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genai
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ai
Gartner identifies influential trends set to shape tech and service sectors by 2024, including AI safety, buyer behaviour shifts, and sustainability initiatives.
Channel partners perceive EU's NIS2 directive as revenue opportunity
Tue, 6th Feb 2024
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edutech
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partner programmes
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risk & compliance
93% of channel partners see upcoming EU cybersecurity directive NIS2 as a revenue-growing opportunity, according to a survey by global tech provider Westcon-Comstor.
Deidre Steyn steps up as Voyager Internet's new CEO
Sun, 4th Feb 2024
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uc
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edge computing
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partner programmes
Voyager Internet, a leading New Zealand telecoms company, announces the appointment of former Chief Commercial Officer Deidre Steyn as CEO, commencing on 1 February 2024.
SecurityScorecard launches managed service to boost cyber risk management
Tue, 30th Jan 2024
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cx
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martech
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partner programmes
SecurityScorecard launches next-gen managed service, SecurityScorecard MAX, to reduce cyber risk and enhance compliance within the supply chain, driving record revenues and positive customer feedback.
Cognizant partners with ServiceNow to enhance AI in workplace solutions
Tue, 30th Jan 2024
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digital transformation
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partner programmes
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genai
Cognizant teams up with ServiceNow to enhance its WorkNEXTÔ modern workplace services, aiming for improved AI adoption, streamlined self-services, and a shift to a 'total experience' model.
Delinea launches partner program, recruits industry experts
Thu, 18th Jan 2024
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pam
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partner programmes
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resellers
Delinea has instituted an extensive partner program led by industry experts Miles Rippon and Kara Trovato to bolster business growth.
SentinelOne's Singularity Platform secures leadership spot
Fri, 12th Jan 2024
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endpoint protection
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partner programmes
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edr
SentinelOne's Singularity Platform secures a spot as a Leader in the Gartner Magic Quadrant for Endpoint Protection Platforms for the third year in a row,.
CCL named 'Major Player' in APAC cloud services by IDC MarketScape
Wed, 20th Dec 2023
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partner programmes
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cloud services
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managed services
'CCL named 'Major Player' in APAC cloud services by IDC MarketScape, the only New Zealand firm to achieve this distinction.
Aryaka seals deal with Cathay for global SASE deployment
Wed, 20th Dec 2023
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uc
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digital transformation
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cx
Cathay partners with Aryaka for a global SASE deployment, enhancing security and performance across its global sites.
Ricoh named Asia Pacific SMB Managed Service Partner of the Year by Cisco
Tue, 19th Dec 2023
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digital transformation
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partner programmes
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printing
Ricoh has been recognised as the Asia Pacific SMB Managed Service Partner of the Year by Cisco for its innovative and reliable services.
Service providers increasingly acting as IoT managed services, survey reveals
Fri, 8th Dec 2023
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digital transformation
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iot
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iiot
Survey reveals a rising trend of service providers increasingly viewing themselves as Internet of Things (IoT) managed services suppliers.
Cisco launches new networking and security products for Asian SMBs
Wed, 6th Dec 2023
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saas
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firewalls
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vpns
Cisco presents cutting-edge network and security products for Asia-Pacific small and medium businesses, promising simplified management and speedy digitisation.
Barracuda Networks launches global partner success programme
Wed, 6th Dec 2023
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firewalls
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cx
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martech
Barracuda Networks debuts its Barracuda Partner Success Programme, designed to foster growth and optimise sales strategies globally.
Exclusive: Why WithSecure continues to expand and evolve
Mon, 4th Dec 2023
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partner programmes
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cybersecurity
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managed services
In an exclusive interview, WithSecure VP of APAC and Japan for Cloud Protection, Jussi Wäre, discusses growth in cybersecurity and cloud solutions.
SonicWall expands services with acquisition of Solutions Granted
Wed, 29th Nov 2023
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network infrastructure
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datacentre infrastructure
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partner programmes
SonicWall boosts cybersecurity portfolio through acquisition of Solutions Granted, broadening threat defence solutions for MSPs.