Managed Services stories - Page 8
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
NTT DATA & AWS target agentic AI in Asia-Pacific deal
Fri, 30th Jan 2026
#
uc
#
manufacturing
#
hybrid cloud
NTT DATA strikes multi-year AWS deal to drive agentic AI and cloud modernisation for heavily regulated Asia-Pacific enterprises.
UKG, HR Crowd partner on SAP SuccessFactors WFM rollouts
Fri, 30th Jan 2026
#
digital transformation
#
hcm
#
partner programmes
UKG partners with HR Crowd to deliver SAP SuccessFactors-aligned workforce management for complex, highly regulated employers in ANZ.
Cynomi unveils Cyber Advisory Excellence Awards
Fri, 30th Jan 2026
#
partner programmes
#
risk & compliance
#
cybersecurity
Cynomi launches Cyber Advisory Excellence Awards to honour MSP and MSSP leaders driving board-level cyber risk and resilience strategy.
Exclusive: SonicWall's Suroop Chandran on why security basics still fail
Thu, 29th Jan 2026
#
malware
#
firewalls
#
data protection
SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.
DigiCert named IDC MarketScape leader in CLM market
Wed, 28th Jan 2026
#
firewalls
#
hybrid cloud
#
digital transformation
DigiCert has been named a Leader in IDC MarketScape's first global report on certificate lifecycle management, citing automation and scale.
EcoOnline names David Orstad Chief Customer Officer
Mon, 26th Jan 2026
#
cx
#
martech
#
partner programmes
EcoOnline appoints David Orstad Chief Customer Officer to lead global customer functions and launch new managed services offering.
2026: The year AI moves from promise to performance
Thu, 22nd Jan 2026
#
virtualisation
#
hybrid cloud
#
data analytics
In 2026, AI shifts from dazzling pilots to disciplined performance, as trust, governance and human oversight overtake speed of deployment.
Rithum reshapes leadership with new CRO and CFO appointments
Thu, 22nd Jan 2026
#
data analytics
#
fintech
#
martech
Commerce software group Rithum hires Gregory Banning as CRO and elevates Caitlin Hauser to CFO as it revamps its senior leadership team.
Manual compliance strain fuels automation push - survey
Wed, 21st Jan 2026
#
digital transformation
#
socs
#
partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Lancom wins AWS Managed Service Provider designation
Wed, 21st Jan 2026
#
digital transformation
#
hyperscale
#
public cloud
Lancom wins coveted AWS Managed Service Provider status, boosting its cloud credentials and access to joint sales and technical support.
Rimini Street touts Agentic AI ERP as upgrades stall
Wed, 21st Jan 2026
#
data analytics
#
digital transformation
#
it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive's sovereign-first cloud focus
Wed, 21st Jan 2026
#
data protection
#
dr
#
private cloud
IBRS spotlights Interactive's sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.
Forrester tips cloud & generative AI to fuel IT boom
Tue, 20th Jan 2026
#
manufacturing
#
hybrid cloud
#
digital transformation
Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
Lancom gains AoG status for New Zealand government IT
Tue, 20th Jan 2026
#
devops
#
digital transformation
#
hyperscale
Lancom wins listing on New Zealand's All-of-Government IT Marketplace, opening a streamlined route to tap a projected $13 billion spend.
Phishing services drive 389% surge in account breaches
Fri, 16th Jan 2026
#
malware
#
ransomware
#
mfa
Phishing-as-a-Service fuels 389% jump in account breaches as attackers target Microsoft 365 and Business Email Compromise scams.
Rimini Street honoured for agentic AI & client success
Fri, 16th Jan 2026
#
storage
#
data analytics
#
digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Portnox unveils global channel push with new VP hire
Fri, 16th Jan 2026
#
saas
#
firewalls
#
digital transformation
Portnox launches structured global channel programme and hires veteran Kristen Knight as VP of Channel Sales to spearhead partner growth.
Portnox unveils global partner push with new channel VP
Fri, 16th Jan 2026
#
firewalls
#
digital transformation
#
network security
Portnox launches a global channel partner programme and names cybersecurity veteran Kristen Knight as VP of Channel Sales to drive growth.
Agentic AI to redefine channel partners' business models
Thu, 15th Jan 2026
#
saas
#
digital transformation
#
cx
Agentic AI is poised to upend the tech channel, shifting MSPs and resellers from project delivery to outcome-driven autonomous services.
Channel partners shift to data-led growth strategies
Wed, 14th Jan 2026
#
data analytics
#
digital transformation
#
cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.