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Consumers use AI to compare deals ahead of Prime Day
Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Back-to-school shopping starts early as AI drives sales
Generative AI

Back-to-school shopping starts early as AI drives sales

Nearly two-thirds of shoppers plan to buy before July, signalling a longer retail window and a bigger role for AI in bargain hunting.

By Joseph Gabriel Lagonsin • 4 min read • Last week
SRM leaders see better AI returns from centralised knowledge
Digital Transformation

SRM leaders see better AI returns from centralised knowledge

European firms with centralised response libraries are seeing higher AI returns, with mature SRM teams also reporting faster sales cycles and revenue growth.

By Karen Joy Bacudo • 4 min read • Last week
Small business tech demand lifts reseller prices in Europe
Data Protection

Small business tech demand lifts reseller prices in Europe

Smaller firms' shift towards higher-spec devices is widening Europe's pricing gap, with reseller average selling prices rising far faster than retail chains.

By Sean Mitchell • 3 min read • Last week
Parloa tops USD $50 million ARR after Series D boost
Customer Relationship Management

Parloa tops USD $50 million ARR after Series D boost

Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Shoppers want pricing, not personalisation in apps
Customer Relationship Management

Shoppers want pricing, not personalisation in apps

Exclusive pricing and discounts matter more than personalisation for most shoppers, as too many app alerts and poor rewards drive them away.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Gallagher opens global survey for 2027 security trends
Partner Programmes

Gallagher opens global survey for 2027 security trends

Security teams can shape next year's benchmarking report as Gallagher seeks wider input on shifting priorities, budgets and technology adoption.

By Mark Tarre • 3 min read • Last week
Ctera names Tal Sarfaty cyberstorage security chief
Data Protection

Ctera names Tal Sarfaty cyberstorage security chief

The hire underscores CTERA's push into a fast-growing segment as ransomware drives demand for stronger protection of live storage data.

By Sofiah Nichole Salivio • 3 min read • Last week
Semiconductor report forecasts glass substrate growth
Semiconductors

Semiconductor report forecasts glass substrate growth

Demand from AI and high-performance computing could lift glass core substrate sales sharply from 2028, according to a new SEMI report.

By Sean Mitchell • 3 min read • Last week

Stories from Other Regions

Market research stories

AliExpress launches UK summer sale amid spending fears
Wearables

AliExpress launches UK summer sale amid spending fears

Worries over household budgets are driving UK shoppers towards discounts of up to 80% as summer spending comes under pressure.

By Sofiah Nichole Salivio • 4 min read • Yesterday
UK advisers see surge in younger clients, survey finds
Digital Transformation

UK advisers see surge in younger clients, survey finds

Most UK financial advisers are now serving younger investors, but fragmented software is adding hours of admin each week.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Parloa opens London office as AI expansion gathers pace
Customer Relationship Management

Parloa opens London office as AI expansion gathers pace

London's rising AI investment is drawing Parloa into the capital as the company expands its European footprint and customer base.

By Sean Mitchell • 5 min read • Last week
Equals rebrands after GBP £58 billion payments milestone
Fintech

Equals rebrands after GBP £58 billion payments milestone

Businesses using the platform should see simpler access to accounts, cards and foreign exchange as the group unites under one brand.

By Karen Joy Bacudo • 3 min read • Last week
bunq study finds UK women lag men in crypto investing
Crypto

bunq study finds UK women lag men in crypto investing

Women in the UK are far less likely than men to buy crypto, with many saying they lack the confidence or know-how to start investing.

By Sofiah Nichole Salivio • 4 min read • Last week
Australians turn to AI as trust gap widens, study finds
Wearables

Australians turn to AI as trust gap widens, study finds

Adoption has surged to 17.4 million users, even as most Australians remain uneasy about tech firms' data use and ad-funded answers.

By Mark Tarre • 5 min read • Last week
Tutorial videos drive Australian purchases, study finds
Customer Experience

Tutorial videos drive Australian purchases, study finds

Practical how-to clips are now the key buying trigger for Australians, with social media driving 29 per cent of product discovery, research shows.

By Sean Mitchell • 4 min read • Last week
Irish startup Deece launches AI tool for better briefs
Digital Transformation

Irish startup Deece launches AI tool for better briefs

Poor briefs are said to waste more than €370 billion a year globally, as Deece rolls out software to tighten agency direction.

By Regine Laguilles • 4 min read • Last week
Automotive Insights & Regit launch vehicle-matched research
Data Privacy

Automotive Insights & Regit launch vehicle-matched research

It gives carmakers and dealers a sharper view of UK buyers by matching monthly survey answers to vehicle ownership and usage data.

By Joseph Gabriel Lagonsin • 4 min read • Last month