TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Messaging stories - Page 2

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Known appoints Tori Starkey as Director of Marketing
Fri, 30th Sep 2022
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data analytics
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fintech
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it automation
Messaging platform Known hires Tori Starkey, former CMO of Class, as its new Marketing Director, as part of its expansion strategy. #Known #Marketing.
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Lessons from selling my side hustle to MessageMedia
Fri, 26th Aug 2022
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jobs
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sales
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m&a
A technology startup founder shares his experience of selling his side-hustle Smooth Messenger to Australia's largest SMS platform, MessageMedia.
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Infobip’s SMS and WhatsApp services are now available through Microsoft
Fri, 22nd Jul 2022
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uc
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open source
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microsoft
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.
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Why it's time to 'dial up' the power of mobile marketing
Mon, 18th Jul 2022
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smartphones
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customers
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digital marketing
Mobile marketing is crucial for brands as the third-party cookie crumbles. Here are four ways to leverage mobile marketing for success.
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Smart WFM appoints Andrew Griffiths as advisor & director of marketing
Fri, 20th May 2022
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productivity
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branding
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messaging
Andrew Griffiths joins UKG advisory board as director of marketing, branding and messaging, bringing 25 years' experience in business and communications.
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Katana announces expansion and release on DIA marketplace
Thu, 27th Jan 2022
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martech
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software development
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cloud services
Katana releases managed DMARC implementation service on Department of Internal Affairs Marketplace, giving government organisations access to email protection.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
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Why Laminar Communications is all-a-chatter about messaging app LamChat
Thu, 29th Apr 2021
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apm
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low-code
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open source
Brisbane-based IT company, Laminar Communications, has developed LamChat, a free messaging system and app that prioritizes privacy and security.
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Zendesk launches messaging solution with advanced capabilities
Tue, 2nd Feb 2021
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crm
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cx
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martech
Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.
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Companies' digital etiquette still a little rough around the edges
Wed, 1st Jul 2020
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uc
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hybrid & remote work
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video conferencing
Australians are more comfortable with drinking alcohol on a video conference than other nationalities, a new survey has found.
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Consumers turn to chatbots & online messaging as COVID-19 bites
Wed, 24th Jun 2020
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crm
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uc
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cx
Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
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Soprano Design sees high demand for enterprise messaging apps
Thu, 7th May 2020
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uc
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martech
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healthtech
Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.
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Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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healthtech
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sms
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messaging
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
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Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
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Modica Group snaps up Auckland Airport senior executive to further growth
Thu, 28th Jun 2018
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auckland airport
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messaging
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partners
Auckland Airport's Scott Weenink departs to join Modica Group as Executive Director and Chief Commercial Officer, bolstering the firm's growth strategy.
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Freshworks launch messaging product for customer engagement
Mon, 25th Sep 2017
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cx
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martech
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messaging
The company says the solution provides a suite of website and in-product engagement capabilities, which help businesses capture more leads.
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Tap into your emotions with Facebook Messenger's new features
Fri, 24th Mar 2017
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facebook
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facebook at work
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emoji
The new features can be used professionally too as apart of Work Chat for Workplace, Facebook's communications platform for organizations.
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Your 2017 resolution? Put messaging privacy on the list, says InternetNZ
Tue, 17th Jan 2017
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data privacy
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internetnz
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messaging
InternetNZ urges Kiwis to safeguard messaging privacy amid widespread snooping concerns, marking it a critical 2017 resolution.
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Salesforce's new LiveMessage and Service Bots to deliver ultimate customer service
Wed, 14th Dec 2016
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crm
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data analytics
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martech
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.
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Retarus expands Singapore data center to match APAC growth
Fri, 25th Nov 2016
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hyperscale
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dc
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healthtech
Global messaging service provider Retarus has been steadily moving into the Asian market and is expanding its Singapore data center to address demand.