New Zealand Telecommunications Forum stories
ComCom welcomes new marketing codes for the telecom industry
Tue, 17th May 2022
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broadband
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commerce commission
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digital marketing
New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.
Scam Alert: Flubot malware hits New Zealand
Thu, 30th Sep 2021
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malware
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cybersecurity
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mobile apps
New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.
Commerce Commission releases draft report on telco dispute scheme
Wed, 1st Sep 2021
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commerce commission
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telecommunications
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new zealand telecommunications forum
The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.
The Commerce Commission warns telcos over unclear marketing
Thu, 12th Aug 2021
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chorus
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commerce commission
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telecommunications
The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.
Kiwis have 'world-class' broadband - TCF
Thu, 17th Dec 2020
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broadband
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commerce commission
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telecommunications
New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.
NZ telco industry welcomes ComCom 111 Contact Code
Wed, 18th Nov 2020
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wireless networks
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commerce commission
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telecommunications
The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.
Telco industry urges New Zealanders to recycle unwanted mobile phones
Mon, 19th Oct 2020
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smartphones
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technology gifts
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recycling
New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.
COVID-19 highlighted the importance of NZ's telecommunications networks -TCF
Fri, 7th Aug 2020
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telecommunications
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new zealand telecommunications forum
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covid-19
New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.
ComCom seeks feedback on Chorus withdrawal from copper and broadband services
Wed, 20th May 2020
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broadband
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fibre
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commerce commission
New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.
Vodafone, Spark, 2degrees condemn cell site attacks
Tue, 19th May 2020
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new zealand telecommunications forum
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2degrees
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vodafone
Arson on NZ telco sites may disrupt Auckland's connectivity.
Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown
Tue, 31st Mar 2020
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telecommunications
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new zealand telecommunications forum
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vodafone
Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.
NZ telcos to provide essential repair services using 'no contact' model
Thu, 26th Mar 2020
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telecommunications
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new zealand telecommunications forum
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2degrees
NZ telecoms roll out 'no-contact' retail plan amid Level 4 lockdown to keep Kiwis connected.
Check your home network: Demand will congest internet during COVID-19 lockdown
Tue, 24th Mar 2020
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wfh
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broadband
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e-learning
NZ urged to prep home networks pre level 4 lockdown.
NZ telcos preparing to keep up with extra demand over coronavirus self isolation
Tue, 17th Mar 2020
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telecommunications
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new zealand telecommunications forum
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jacinda ardern
New Zealand's telco industry is confident it can handle the increased demand as more people work from home amid the COVID-19 outbreak.
TCF: Telcos meeting New Zealand demand
Thu, 12th Mar 2020
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commerce commission
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telecommunications
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new zealand telecommunications forum
The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.
Home-based telcos causing most headaches for Kiwis
Thu, 23rd May 2019
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fibre
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telecommunications
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mbie
The New Zealand Consumer Survey reveals home-based telecoms has the highest incidence of problems, says TCF CEO.
NZ Telco Forum responds to ComCom report complaint numbers
Thu, 29th Nov 2018
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commerce commission
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tcf
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new zealand telecommunications forum
Earlier this week, a Commerce Commission report stated that telecommunications had the most complaints of any industry - the TCF isn’t convinced.
Kiwis losing $24.7mil to scam calls every year
Wed, 14th Nov 2018
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cybersecurity
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telecommunications
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scams
The losses are almost five times higher compared to the same period last year, from reported losses alone.
NZ telcos toughen their stance against scam calls and emails
Tue, 24th Apr 2018
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cybersecurity
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tnzi
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new zealand telecommunications forum
New Zealand telecoms industry takes a stand against scam callers with new draft Scam Calling Prevention Code.
BANNED: NZ telcos to blacklist Samsung Galaxy Note7 from all mobile networks
Fri, 4th Nov 2016
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samsung
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new zealand telecommunications forum
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samsung note
The New Zealand Telecommunications Industry has now blacklisted the Samsung Galaxy Note7 from all mobile networks, starting from November 18.
NZ telco industry 'world class' despite increasing levels of complaints
Mon, 17th Oct 2016
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telecommunications
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new zealand telecommunications forum
Complaints about the New Zealand telecommunications industry are rising, but it still provides top-notch service, says the NZ Telecommunications Forum.
Kiwis transfer their millionth mobile number
Wed, 20th Apr 2016
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tcf
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new zealand telecommunications forum
Over 1 million mobile phone numbers have been transferred between operators since NZ introduced number porting in 2007.
Kiwis: recycle your old, unwanted phones
Thu, 11th Feb 2016
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telecommunications
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re:mobile
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new zealand telecommunications forum
New Zealanders urged to recycle unwanted phones through RE:MOBILE scheme, helping charity and reducing landfill.
InternetNZ chief praises NZ telco sector
Thu, 11th Feb 2016
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telecommunications
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new zealand telecommunications forum
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internetnz
InternetNZ is welcoming the results of a NZTF report, saying it is a stocktake of the positive story NZ has to tell in telecommunications.