New Zealand Telecommunications Forum stories
ComCom welcomes new marketing codes for the telecom industry
New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.
Scam Alert: Flubot malware hits New Zealand
New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.
Commerce Commission releases draft report on telco dispute scheme
The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.
The Commerce Commission warns telcos over unclear marketing
The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.
Kiwis have 'world-class' broadband - TCF
New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.
NZ telco industry welcomes ComCom 111 Contact Code
The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.
Telco industry urges New Zealanders to recycle unwanted mobile phones
New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.
COVID-19 highlighted the importance of NZ's telecommunications networks -TCF
New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.
ComCom seeks feedback on Chorus withdrawal from copper and broadband services
New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.
Vodafone, Spark, 2degrees condemn cell site attacks
Arson on NZ telco sites may disrupt Auckland's connectivity.
Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown
Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.
NZ telcos to provide essential repair services using 'no contact' model
NZ telecoms roll out 'no-contact' retail plan amid Level 4 lockdown to keep Kiwis connected.
Check your home network: Demand will congest internet during COVID-19 lockdown
NZ urged to prep home networks pre level 4 lockdown.
NZ telcos preparing to keep up with extra demand over coronavirus self isolation
New Zealand's telco industry is confident it can handle the increased demand as more people work from home amid the COVID-19 outbreak.
TCF: Telcos meeting New Zealand demand
The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.
Home-based telcos causing most headaches for Kiwis
The New Zealand Consumer Survey reveals home-based telecoms has the highest incidence of problems, says TCF CEO.
NZ Telco Forum responds to ComCom report complaint numbers
Earlier this week, a Commerce Commission report stated that telecommunications had the most complaints of any industry - the TCF isn’t convinced.
Kiwis losing $24.7mil to scam calls every year
The losses are almost five times higher compared to the same period last year, from reported losses alone.
NZ telcos toughen their stance against scam calls and emails
New Zealand telecoms industry takes a stand against scam callers with new draft Scam Calling Prevention Code.
BANNED: NZ telcos to blacklist Samsung Galaxy Note7 from all mobile networks
The New Zealand Telecommunications Industry has now blacklisted the Samsung Galaxy Note7 from all mobile networks, starting from November 18.
NZ telco industry 'world class' despite increasing levels of complaints
Complaints about the New Zealand telecommunications industry are rising, but it still provides top-notch service, says the NZ Telecommunications Forum.
Kiwis transfer their millionth mobile number
Over 1 million mobile phone numbers have been transferred between operators since NZ introduced number porting in 2007.
Kiwis: recycle your old, unwanted phones
New Zealanders urged to recycle unwanted phones through RE:MOBILE scheme, helping charity and reducing landfill.
InternetNZ chief praises NZ telco sector
InternetNZ is welcoming the results of a NZTF report, saying it is a stocktake of the positive story NZ has to tell in telecommunications.