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Operator Connect stories
CallTower partners with Tollring to boost call analytics on Teams
Tue, 30th Jul 2024
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uc
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cx
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martech
CallTower collaborates with Tollring to enhance Microsoft Teams with Analytics 365, promising improved call data insights, team performance, and customer engagement.
Tollring launches AI-powered recording for Microsoft Teams
Tue, 11th Jun 2024
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uc
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cx
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martech
Tollring has unveiled Analytics 365 AI-Powered Recording for Microsoft Teams, enhancing its toolset with live transcription and AI-driven analysis, starting at US$7 per user.
Global UCaaS market to reach 131 million users by 2028
Fri, 22nd Mar 2024
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convergence
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cagr
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mobile
Global Unified Communications as a Service market set for a 10.3% growth over the next five years, with mobile UCaaS services gaining momentum.
Gamma acquires Coolwave to boost global voice services presence
Thu, 8th Feb 2024
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uc
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cloud services
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contact centre
Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.
Symbio Holdings announce partnership with Microsoft Teams
Fri, 26th May 2023
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saas
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uc
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voip
Symbio Holdings announces the launch of its Operator Connect for Microsoft Teams solution in Australia, New Zealand, and Singapore.