Operator Connect stories
![Story image](../../../../../uploads/story/2024/07/30/preview_techday_2ca4a59eb34c7f6b1708.webp)
CallTower partners with Tollring to boost call analytics on Teams
Tue, 30th Jul 2024
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uc
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cx
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martech
CallTower collaborates with Tollring to enhance Microsoft Teams with Analytics 365, promising improved call data insights, team performance, and customer engagement.
![Story image](../../../../../uploads/story/2024/06/11/preview_techday_293a04c8af7b07a93db4.webp)
Tollring launches AI-powered recording for Microsoft Teams
Tue, 11th Jun 2024
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uc
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cx
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martech
Tollring has unveiled Analytics 365 AI-Powered Recording for Microsoft Teams, enhancing its toolset with live transcription and AI-driven analysis, starting at US$7 per user.
![Story image](../../../../../uploads/story/2024/03/21/preview_img-p6yjWuJuyovdQ9GfXSesZn2i.webp)
Global UCaaS market to reach 131 million users by 2028
Fri, 22nd Mar 2024
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convergence
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cagr
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mobile
Global Unified Communications as a Service market set for a 10.3% growth over the next five years, with mobile UCaaS services gaining momentum.
![Story image](../../../../../uploads/story/2024/03/19/preview_img-vAbo0f9LIQPVr7KBeYTz76So.webp)
Tollring pairs with PingCo to boost Microsoft ecosystem services
Tue, 19th Mar 2024
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cx
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data analytics
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martech
In a strategic global alliance, data visualisation provider Tollring enhances the Microsoft ecosystem offerings of Australian service provider PingCo with its powerful call analytics and recording services.
![Story image](../../../../../uploads/story/2024/02/08/preview_img-Z1PSkFKl3eOHM7yT8PEa9rfU.webp)
Gamma acquires Coolwave to boost global voice services presence
Thu, 8th Feb 2024
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uc
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contact centre
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cloud services
Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.
![Story image](../../../../../uploads/story/2023/12/21/preview_img-vdTAG2YfbZaCSEdVftmtvds5.webp)
Sipcom launches HALO Operator Connect service for Microsoft Teams
Thu, 21st Dec 2023
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uc
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contact centre
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voip
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
![Story image](../../../../../uploads/story/2023/05/26/preview_GettyImages-1254895286__1_.webp)
Symbio Holdings announce partnership with Microsoft Teams
Fri, 26th May 2023
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uc
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saas
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voip
Symbio Holdings announces the launch of its Operator Connect for Microsoft Teams solution in Australia, New Zealand, and Singapore.