Opinion stories - Page 199
Address for success: why addresses hold the DNA of data
Tue, 25th Sep 2018
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crm
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cx
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martech
The benefits of understanding addresses extend beyond revenue: correctly 'addressing' individuals help organisations to build long-term customer relationships.
Ten new ways for everyone to achieve more in the modern workplace
Tue, 25th Sep 2018
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uc
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healthtech
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microsoft
Microsoft is introducing new capabilities in Microsoft 365 that make it possible for every person to do their best work.
Testing technology: Why Australia is the perfect sandbox for innovation
Mon, 24th Sep 2018
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opinion
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partners
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retail
Australia's market is an ideal testing ground for innovation, offering a representative sample of competitive markets.
How ML and IoT will shake up Aussie business
Mon, 24th Sep 2018
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crm
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daas
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cx
An industry expert gives his view on exactly how machine learning and the internet of things will change the way businesses operate in Australia.
Seeing past the complexity of a cloud-based future
Mon, 24th Sep 2018
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data analytics
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martech
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planning
The complexity of cloud environments is making it increasingly difficult for IT teams to manage user experience and optimize digital performance.
Are people the biggest risk to transformation success?
Mon, 24th Sep 2018
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robots
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digital transformation
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opinion
Aussie firms' digital shifts hit 'people risk'. Is strategy lacking to manage this crucial element for success?.
5G needs IT and telco to converge in distributed cloud data centers
Fri, 21st Sep 2018
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uc
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datacentre infrastructure
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5g & beyond
The convergence of IT and telco in distributed cloud data centres is crucial for 5G's expansion, promising lower latency and enhanced scalability.
Living in today's new cyber regulatory reality
Fri, 21st Sep 2018
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breach prevention
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data privacy
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cybersecurity
As cyber regulations tighten in 2018, companies face mounting pressure to prove their security measures are effective and compliant with varied global laws.
Keeping your smart home safe in the world of IoT
Fri, 21st Sep 2018
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ddos
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iot
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cybersecurity
The average home will have over 35 IoT devices by 2020, but as connectivity increases, so do cyber threats. Learn how to keep your smart home safe.
Solving the storage dilemma with open source storage
Thu, 20th Sep 2018
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open source
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microsoft
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cloud services
Business IT is facing storage growth that's exceeding even the highest estimates, and there's no sign of it slowing down anytime soon.
The good and bad of Office 365 security
Wed, 19th Sep 2018
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mfa
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cloud security
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martech
Despite the stigma, Office 365 adoption is improving security, but managing it can be challenging, says @journalist. #CloudSecurity #Office365.
Using technology to inspire customers
Wed, 19th Sep 2018
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crm
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uc
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cx
Harnessing AI, machine learning, and VR, the travel industry seeks to predict and inspire consumer behaviour, making choices more personalised and engaging.
How voice biometric solutions reduce friction and cut fraud
Tue, 18th Sep 2018
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uc
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biometrics
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contact centre
Voice biometrics cut fraud and boost customer satisfaction as traditional authentication methods like PINs and passwords fail to secure accounts.
Pseudo-ransomware Xbash targeting Linux and Windows discovered
Tue, 18th Sep 2018
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malware
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firewalls
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network infrastructure
A new malware named Xbash, targeting Linux and Windows servers, has ransomware, coinmining, and worm-like self-propagating capabilities.
Intelligent data management in the era of virtualisation
Tue, 18th Sep 2018
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virtualisation
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multi-cloud
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veeam
Virtualisation is becoming the norm for businesses worldwide, with the server virtualisation market expected to double by 2022.
Seven strategies for doing business in a post-digital world
Mon, 17th Sep 2018
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crm
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cx
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martech
You've done the digital transformation project. Now what? Many organisations are shifting their mode of operation.
Are we in danger of losing the softer side of customer service?
Mon, 17th Sep 2018
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crm
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uc
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cx
More and more Australians are avoiding phone calls, opting for texting or messaging apps instead, according to a survey by finder.com.au.
Overcoming the barriers to IoT adoption
Mon, 17th Sep 2018
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iot
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opinion
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indra
Australia's energy sector is slowly embracing IoT technology, but faces challenges in implementation and adoption.
Protecting New Zealand in the new cybercrime threatscape
Mon, 17th Sep 2018
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malware
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ransomware
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supply chain
New Zealand's businesses are digitally transforming, supported by good internet infrastructure, and immersed in a culture of innovation.
A three-step guide to achieving IT resilience
Fri, 14th Sep 2018
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dr
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multi-cloud
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cloud services
Ensuring that the IT infrastructure is resilient is critical for business success and completion of transformation and modernisation projects.