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Opinion Stories - Page 343

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Opinion stories

Rise of the super apps – shaping the future of finance
Fintech

Rise of the super apps – shaping the future of finance

Super apps are revolutionising finance, integrating social, retail, and payments into seamless experiences. Are banks ready for the shift?.

By Pat Patel • 5 min read • Mon, 12th Mar 2018
Finding your bot's voice in a world of conversational interfaces
Unified Communications

Finding your bot's voice in a world of conversational interfaces

Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.

By Rurik Bradbury • 4 min read • Tue, 6th Mar 2018
Keeping data in the cloud will prevent breaches from raining down
Semiconductors

Keeping data in the cloud will prevent breaches from raining down

With competition aplenty, it is important to understand what makes the cloud secure, what are the security risks and how it fits with transformation.

By Rupert Taylor-Price • 5 min read • Tue, 6th Mar 2018
Secondary data – the paradigm-shifting resource overlooked by businesses
Data Analytics

Secondary data – the paradigm-shifting resource overlooked by businesses

Secondary data has become elevated within the business as its value is uncovered across a number of key areas.

By Chris Gondek • 5 min read • Tue, 6th Mar 2018
How speech analytics can improve outcomes in the contact centre
Customer Relationship Management

How speech analytics can improve outcomes in the contact centre

Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.

By Ross Telfer • 3 min read • Mon, 5th Mar 2018
We need to stop thinking about security and networks as separate
Network Infrastructure

We need to stop thinking about security and networks as separate

We can no longer treat network security like a house onto which we keep tacking on additions and performing makeshift patch jobs.

By Rhys Shannon • 4 min read • Fri, 2nd Mar 2018
Why banks need to show more initiative in tackling cyber fraud
Malware

Why banks need to show more initiative in tackling cyber fraud

Why financial institutions need to combat the increasingly complex and intelligent threat landscape with a holistic security approach.

By Shahnawaz Backer • 4 min read • Thu, 1st Mar 2018
Assessing why the ANZ cloud market is still 'cloudy'
Customer Relationship Management

Assessing why the ANZ cloud market is still 'cloudy'

Despite the optimism demonstrated by many CIOs, the actual process of cloud adoption among large organisations is slow.

By Daniel Ussher • 5 min read • Wed, 28th Feb 2018
Making mobile and IoT projects work harder through integration
Internet of Things

Making mobile and IoT projects work harder through integration

SOTI explores how bringing disparate IoT projects together can drive value and how the channel can help to push that message.

By Adele Beachley • 4 min read • Tue, 27th Feb 2018
Email: The often ignored factor in strong cybersecurity
Unified Communications

Email: The often ignored factor in strong cybersecurity

A customer-facing organisation will receive hundreds, if not thousands of emails every day, each one containing personal identifiers.

By Steve Malone • 4 min read • Tue, 27th Feb 2018
OVUM: Where are enterprises looking to really use AI?
Unified Communications

OVUM: Where are enterprises looking to really use AI?

Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.

By Daniel Mayo • 3 min read • Tue, 27th Feb 2018
Five reasons you need User Research for your next project
Assurity

Five reasons you need User Research for your next project

Why design in a vacuum when you have an easily accessible and often willing source of information available to you?.

By Rupert Burton • 5 min read • Mon, 26th Feb 2018
Insights on industrial vulnerability: How secure is your OT infrastructure?
Firewalls

Insights on industrial vulnerability: How secure is your OT infrastructure?

Addressing the requirements of an OT network is now more important than ever and requires an integrated approach.

By John Maddison • 5 min read • Mon, 26th Feb 2018
How GDPR changes the game for cloud service providers
Data Analytics

How GDPR changes the game for cloud service providers

While GDPR has been a hot topic of conversation recently, but what impact will the laws have on cloud platforms and environments?.

By Steve Singer • 5 min read • Fri, 23rd Feb 2018

Stories from Other Regions

Opinion stories

Robotic Process Automation: Six common mistakes and how to avoid them
Robotics

Robotic Process Automation: Six common mistakes and how to avoid them

As Australian companies race to adopt Robotic Process Automation (RPA), they must avoid six key mistakes to realise significant improvements in efficiency.

By Jordan Griffiths • 5 min read • Tue, 6th Mar 2018
Achieving better security for BYOD workplaces
Cloud Access Security Broker

Achieving better security for BYOD workplaces

The rise of BYOD lets employees work from anywhere on personal devices but challenges IT to secure diverse endpoints, pushing for data-centric solutions.

By David Shephard • 4 min read • Fri, 2nd Mar 2018
Protection against malware with a cloud-based sandbox
Malware

Protection against malware with a cloud-based sandbox

Cloud-based sandboxing arises as the new defence against sophisticated malware, promising lower false-positives.

By Francis Teo • 4 min read • Tue, 27th Feb 2018