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Interview: PagerDuty explains how a single transformation can eliminate burnout in IT teams
DevOps

Interview: PagerDuty explains how a single transformation can eliminate burnout in IT teams

We spoke to PagerDuty's director of customer solutions, Abhijit Pendyal about systems changes, burnout and how to mitigate these.

By Sara Barker • 5 min read • Tue, 14th Sep 2021
Video: 10 Minute IT Jams – Who is PagerDuty?
Software-as-a-Service

Video: 10 Minute IT Jams – Who is PagerDuty?

PagerDuty was born from the idea that software development and operations could work together. PagerDuty's Abhijit Pendyal explains.

By Sara Barker • 5 min read • Thu, 15th Oct 2020
DevOps & IT teams feel pressure to keep digital services online during pandemic
DevOps

DevOps & IT teams feel pressure to keep digital services online during pandemic

IT and DevOps practitioners are overwhelmed by the increase in IT incidents since COVID-19, says PagerDuty survey.

By Sara Barker • 3 min read • Fri, 25th Sep 2020
PagerDuty announces new automation, remote working updates
Unified Communications

PagerDuty announces new automation, remote working updates

PagerDuty unveils advanced automation features and remote working updates, enhancing team efficiency, collaboration, and digital transformation.

By Staff Writer • 3 min read • Thu, 28th May 2020
IT teams stepping up, solving incidents faster than pre-COVID-19
Hybrid & Remote Work

IT teams stepping up, solving incidents faster than pre-COVID-19

Despite a spike in digital incidents due to COVID-19, IT teams are resolving issues up to 63% faster, according to PagerDuty research.

By Shannon Williams • 2 min read • Tue, 21st Apr 2020
ANZ firms fail to detect technical issues - until customers report them
Customer Relationship Management

ANZ firms fail to detect technical issues - until customers report them

Technical issues at many Australian and New Zealand firms go unnoticed until customers report them, revealing weak outage and delay detection methods.

By Sara Barker • 3 min read • Fri, 13th Mar 2020
Fight, flight or freeze: Releasing organisational trauma
DevOps

Fight, flight or freeze: Releasing organisational trauma

DORA's 2019 report highlights that elite DevOps teams are vastly more effective, while rigid processes leave large enterprises stuck in organisational trauma.

By Matt Stratton • 5 min read • Thu, 10th Oct 2019
The benefits of real-time operations and collaboration across teams
Unified Communications

The benefits of real-time operations and collaboration across teams

PagerDuty announced a new set of integrations with Atlassian that helps teams across the enterprise take action on incidents.

By Jacques-Pierre (JP) Dumas • 2 min read • Wed, 5th Sep 2018

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