Service Provider stories

StarHub adopts Totogi’s AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.

While most slept through Christmas dawn, SonicSentry analysts foiled a 3am brute-force cyber attack on a French client’s firewall.

Superloop has retained its crown as Australia’s fastest fixed network, winning Ookla’s Speedtest award for the second half of 2025.

Fime opens a Melbourne software security lab to certify rising SoftPOS payments under PCI MPoC, targeting booming NFC mobile acceptance growth.

Paysecure wins Best Payments Industry Newcomer at the 2026 Card and Payments Awards in London for its fast-growing orchestration platform.

European cloud providers unite to onboard 10,000 SMEs into trusted data spaces within 18 months, easing access to secure data-sharing.

Fortinet crowns Aussie Broadband its Australia Partner of the Year 2025, also naming it Telco Partner of the Year amid wider channel honours.

Identity Digital names CRO Matt Overman to CRN’s 2026 Channel Chiefs list, spotlighting its growing domain partner ecosystem and strategy.

Maestra’s US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.

Ecommpay and Payrails form strategic tie-up, offering large merchants a single API to streamline complex, multi-provider payment stacks.

11:11 Systems names Softcat, Colo insight, Creative ITC and Interstellar among winners in new 2025 UK and Europe partner awards scheme.

As most ransomware strikes after hours, small firms face a costly 3 AM security gap that only round-the-clock MDR can realistically close.

Paydibs and AltPayNet link Malaysia-Philippines payments, starting with SSS contributions for Filipinos in Malaysia via local rails.

LemFi wins AUSTRAC approval to launch remittances in Australia, targeting a USD $38.2 billion outbound market serving migrant communities.

Apex Computing turns firewall upgrades into planned security strategy, helping clients avoid breaches, downtime and costly distressed buys.

Paydibs and AltPayNet link Malaysia-Philippines payment rails, starting with Social Security contributions for Filipinos in Malaysia.

Ishan unveils INR ₹300 crore plan to expand AI-ready networks, cloud and security platforms across metros and smaller Indian cities.

Rackspace appoints Joseph Vito to spearhead global strategic alliances, bolstering its hybrid cloud and AI partnership ecosystem.

Start Tech leader Ian Groves wins second three-year term on GTIA’s UK and Ireland Executive Council, strengthening his role in the IT channel.

Robust email verification is emerging as a must-have for eCommerce firms seeking higher conversions, lower costs and stronger trust.