TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Taryn Hamilton stories

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Taryn Hamilton is an insightful author delving into the intricate dynamics of the telecommunications industry in New Zealand. Her recent stories reflect a keen observation of market trends and competitive strategies among major internet service providers (ISPs).

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Through Hamilton's narratives, readers can explore the complexities of advertising bans and the implications of 'anti-competitive' practices on businesses like Slingshot. The stories provide a backdrop to understand the economic pressures faced by these companies and their responses to regulatory decisions.

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Moreover, Hamilton highlights technological advancements, such as Chorus's Hyperfibre launch, shedding light on how such innovations reshape consumer experiences and expectations. Readers can gain a clearer picture of how telecommunications evolve and adapt to meet modern demands.

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Her coverage of customer-oriented initiatives by ISPs reveals the growing importance of tailored services and support in fostering customer loyalty. By examining these approaches, readers can learn about the evolving nature of service delivery in a highly competitive market.

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In sum, Hamilton's work serves as both an informative guide to the current telecommunications landscape and a lens through which to view broader economic and cultural shifts in New Zealand.

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2degrees appoints Emma-Kate Greer as new Chief Customer Officer
Wed, 22nd May 2024
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uc
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cx
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martech
2degrees appoints Emma-Kate Greer as new Chief Customer Officer, aiming to enhance customer experience across its vast network of services and stores.
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Orcon brings faster fibre to Christchurch with Hyperfibre offering
Mon, 1st Aug 2022
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fibre
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orcon
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connectivity
Orcon has today launched the next generation of fibre speeds in Christchurch, bringing its Hyperfibre offering to the city.
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Slingshot partners with Open for single-bill insurance
Fri, 10th Jun 2022
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crm
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uc
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cx
Slingshot partners with Open to offer insurance, energy, and telecoms on a single bill, providing convenience and discounts.
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Orcon scraps business & residential internet plans for more 'tailored' approach
Mon, 24th May 2021
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uc
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wireless networks
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cloud services
Vocus-owned ISP Orcon is replacing its 'business' and 'residential' plans with a tailored approach to meet every customer's needs.
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Chorus launches Hyperfibre across New Zealand
Mon, 2nd Nov 2020
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chorus
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fibre
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hyperfibre
Chorus has launched Hyperfibre, the next-gen broadband technology, across New Zealand, offering faster speeds and changing the digital landscape for Kiwis.
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Slingshot makes Te Reo Maori important part of customer experience
Wed, 16th Sep 2020
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crm
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cx
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martech
Internet service provider, Slingshot, is recruiting Te Reo-speaking support staff to provide customer service in Te Reo Maori.
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'Money grabbing, tone deaf' - Vocus, Vodafone, 2degrees slam Chorus over fibre price increases
Tue, 14th Jul 2020
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chorus
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fibre
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2degrees
Vocus, Vodafone and 2degrees criticize Chorus for raising wholesale broadband prices amidst a looming economic crisis.
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TV3 joins Banned of Brothers... Blocks Slingshot adverts
Wed, 6th Aug 2014
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digital entertainment
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netflix
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slingshot
Slingshot's latest TV ads banned by TV3, Sky TV and TVNZ for featuring the Internet Service Provider's Global Mode service.
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TVNZ joins the party... Bans Slingshot adverts
Tue, 5th Aug 2014
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slingshot
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global mode
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tvnz
TVNZ bans Slingshot's 'Global Mode' ads, joining SKY in a move criticised as 'anti-competitive' by Slingshot GM.
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Let the Sky Fall… TV giant bans Slingshot adverts
Tue, 5th Aug 2014
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gaming
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digital entertainment
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tv
Sky TV bans Slingshot’s Global Mode ads, calling them “unjustified and petty”. ISP claims move is censorship. #SkyTV #Slingshot #GlobalMode.