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United Kingdom (UK) stories

Complex digital infrastructure slows financial firms' AI
Network Infrastructure

Complex digital infrastructure slows financial firms' AI

Delays from tangled networks and legacy systems are costing financial firms revenue, compliance time and AI opportunities, a survey found.

By Karen Joy Bacudo • 4 min read • Last week
TNS appoints Michael Johnson to lead global payments
Fintech

TNS appoints Michael Johnson to lead global payments

The move comes as payments firms face rising demand for secure infrastructure and simpler transaction networks across multiple markets.

By Mark Tarre • 3 min read • Last week
Sonata Software names Hariprasad Rebala Chief AI Officer
Data Analytics

Sonata Software names Hariprasad Rebala Chief AI Officer

The hire underscores rising pressure on IT services firms to turn AI pilots into measurable client gains as Sonata deepens its push into enterprise use.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Australia leads Asia Pacific student housing deals
Higher education

Australia leads Asia Pacific student housing deals

Institutional capital is pouring into the sector as student accommodation shortages and stable policy keep Australia at the centre of regional dealmaking.

By Karen Joy Bacudo • 4 min read • Last week
Cowbell appoints Ellen Brookes as Claims Specialist
Customer Experience

Cowbell appoints Ellen Brookes as Claims Specialist

Specialist cyber claims support in Australia is being expanded as the insurer deepens local service amid rising incident-response demands.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Sage renews Elavon payments tie-up in UK & Ireland
Software-as-a-Service

Sage renews Elavon payments tie-up in UK & Ireland

Small and mid-sized businesses in the UK and Ireland will keep access to integrated card payments as Elavon and Sage extend their tie-up.

By Sofiah Nichole Salivio • 4 min read • Last week
Only 5% of staff use generative AI effectively, study says
Data Protection

Only 5% of staff use generative AI effectively, study says

Only 5% of eligible workers are using generative AI well enough to boost productivity, according to NROC Security's latest quarterly study.

By Sean Mitchell • 4 min read • Last week
Europe UC&C splits as video bars surge, headsets fall
Partner Programmes

Europe UC&C splits as video bars surge, headsets fall

Rising investment in video tools is offsetting weaker demand for headsets and phones, leaving Europe's UC&C market increasingly fragmented.

By Sean Mitchell • 4 min read • Last week
Why AI fails without a strong data foundation and how to get it right
Customer Relationship Management

Why AI fails without a strong data foundation and how to get it right

Only 7% of organisations say their data is ready for AI, risking weaker personalisation and costlier technology investments.

By Emma Sahota • 5 min read • Last week

Stories from Other Regions

United Kingdom (UK) stories

National Hunter & NAFN stop GBP £6m Right to Buy fraud
Data Protection

National Hunter & NAFN stop GBP £6m Right to Buy fraud

Councils have blocked more than GBP £6 million in bogus housing buy deals after a data-sharing scheme widened to tackle wider public sector fraud.

By Sofiah Nichole Salivio • 5 min read • Last week
Elite cloud users set to overtake on-premises base
Software-as-a-Service

Elite cloud users set to overtake on-premises base

Cloud adoption is reshaping law-firm billing, with Elite saying its online customers will soon outnumber on-premises users for the first time.

By Mark Tarre • 4 min read • Last week
Australian Gen Z feel less connected using AI tools
Personalisation

Australian Gen Z feel less connected using AI tools

In Australia, more than a quarter of Gen Z say AI tools make them feel less connected, the highest share in a three-country study.

By Mark Tarre • 4 min read • Last week
LMNTRIX named Major Player in IDC cybersecurity ranking
Security Operations Centres

LMNTRIX named Major Player in IDC cybersecurity ranking

The Australian-founded firm's standing could help it win bigger overseas contracts as it expands its customer base across 40 countries.

By Mark Tarre • 4 min read • Last week
Why the physical dealership Is the next frontier of digital transformation
Customer Relationship Management

Why the physical dealership Is the next frontier of digital transformation

Dealerships risk stale pricing and wasted staff hours unless digital systems reach the forecourt, where paper labels still lag behind live data.

By Andrew Wood • 5 min read • Last week
UK AI minister urged to prioritise skills & adoption
Data Protection

UK AI minister urged to prioritise skills & adoption

Britain could miss the bigger economic prize if ministers focus on AI start-ups rather than skills, adoption and productivity gains.

By Sofiah Nichole Salivio • 5 min read • Last week
TCL launches UK cashback deal with prize draw on TVs
eCommerce

TCL launches UK cashback deal with prize draw on TVs

Football fans buying new home entertainment kit could get cashback, with some also entering a draw to win the full purchase price back.

By Sofiah Nichole Salivio • 3 min read • Last week
Apprentices say AI is reshaping tech skills demand
Artificial Intelligence

Apprentices say AI is reshaping tech skills demand

AI is making communication and adaptability as vital as coding for junior tech roles, apprentices said, as employers seek workplace-ready staff.

By Joseph Gabriel Lagonsin • 6 min read • Last week
Civica teams up with SheCanCode to back women in tech
Software-as-a-Service

Civica teams up with SheCanCode to back women in tech

Only 29% of UK tech staff are women or non-binary, as the software supplier backs mentoring and career support to narrow the gap.

By Sean Mitchell • 3 min read • Last week