User experience (UX) stories

Bolt Insights predicts AI-driven, real-time insight, dynamic personas and a new strategist role for researchers will redefine the sector by 2026.

BT will equip 23,000 easyJet crew and ground devices with eSIM connectivity across 35 countries and 150-plus European airports.

Outdoor Outlook launches in New Zealand, giving trampers and other outdoor lovers personalised, colour-coded weather-based activity tips.

Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.

For Purpose Aged Care backs Acredia in an AI-driven rebuild of its aged care software platform, aiming to modernise systems nationwide.

Xero launches AI analytics across its platform, giving small firms dashboards, forecasts and scorecards once reserved for larger rivals.

KTC and Consult Red unveil AI Media Station, a Qualcomm-powered proof-of-concept bringing private edge AI control to living room media hubs.

GlobalLogic hires LuJean Smith as CMO to sharpen global brand, push VelocityAI and align with Hitachi’s Inspire 2027 growth strategy.

Huawei kit swap-out blamed as London’s 5G speeds and reliability fall behind Glasgow and other UK cities, new analysis suggests.

StarHub has launched a compact fast-service store at Suntec City, targeting office workers and city shoppers seeking quicker, human-led support.

Singapore’s Atlantis Lab has launched Atlantis, a web hub unifying crypto wallets and exchanges while keeping users in full self-custody control.

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

Mortgage CRM specialist Binder hires design agency Tall to soften its image, promising a more human, less process-heavy broker experience.

Ant backs Google’s new Universal Commerce Protocol to standardise how AI agents handle shopping, payments and post-purchase support.

ITRS snaps up French DEM specialist IP-Label, adding 310-plus enterprise clients and bolstering its observability footprint across Europe.

Security teams are moving from gatekeepers to strategic partners, with ROI and integration now central to security investment decisions.

Samsung will bring a TV-optimised Fender Play app to 2025 and newer TVs in 49 countries, launching globally in the first half of 2026.

Ping Identity snaps up Keyless to add privacy-preserving biometrics and fight AI-driven deepfakes and account takeover attacks.

Seeing Machines debuts a unified 3D in-cabin sensing platform at CES 2026, mapping whole vehicle interiors with a single perception layer.

WaveMaker predicts by 2026 AI will speed prototyping but boost demand for senior oversight, personalised UIs and specialised software agents.