Workforce Technology stories - Page 1

AI is transforming Christmas CX from chaotic surge to controlled service, helping teams stay resilient, protect wellbeing and meet soaring demand.

Kubus names Katie Hunt as Head of Marketing and promotes Liv Duncan to Head of HR, strengthening leadership for global growth plans.

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

New Zealand enters 2026 with rising job confidence but clunky hiring, AI gaps and demands for flexibility are reshaping work and recruitment.

UK bosses say AI will transform roles, boost hiring and revenue, as daily use soars but fears over security and tool sprawl persist.

Azets names Trevor Attridge Group CIO to spearhead global digital strategy, AI adoption and automation across its international operations.

Tasfreight rolls out OneAdvanced’s cloud workforce platform to scrap paper-based rostering and streamline operations across Australia.

Gartner warns most carmakers will rein in AI spending within five years, leaving a small, software-led elite to dominate the industry.

Orgvue launches Henshaw AI to automate workforce planning, cutting months of data work to minutes and aiding firms like Salesforce in redesign efforts.

Agentic AI, featuring localised language models, will transform Southeast Asian businesses by 2026, enhancing customer engagement and operational workflows.

JobAdder's new AI, Adder Intelligence, simplifies recruitment in New Zealand by automatically identifying top candidates and cutting hiring time by 67%.

AI could boost New Zealand's productivity by NZD $108 billion by 2038, doubling current rates through improved skills, infrastructure, and public sector digitisation.

Humanforce appoints Liam McNeill as SVP International to expand in EMEA and North America, targeting larger enterprise clients with AI-powered workforce management.

Discovery Consulting launches UnifiedLeave, an SAP SuccessFactors extension streamlining leave for employees with multiple roles via a single request.

Shadow IT, widespread in businesses, creates data chaos and compliance risks as SaaS use grows; firms must regain control to protect data and boost efficiency.

Supply chain resilience in 2026 is a competitive edge, driven by evolving trade policies, AI tech, and the need for adaptability amid global uncertainties.

Small firms expanding remotely face device management chaos, risking compliance crises and productivity loss before AI adoption can begin properly.

Contact centre agent burnout costs Australian firms over AUD $20 million annually, driven by high turnover and costly operational challenges.

Mel Tempest, Australian gym pioneer, adopts CoverMe platform at her Ballarat fitness club to enhance staff efficiency and streamline operations.

UK firms could regain nine sick days per worker by 2030 through upgraded connected technology, boosting productivity in retail, finance and healthcare sectors.