About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 59
LG Electronics posts record Q3 revenue despite challenges
Thu, 31st Oct 2024
#
economy
#
revenue
#
business transformation
LG Electronics has achieved record third-quarter revenue of AUD $24.23 billion amidst ongoing global economic challenges.
Forrester reveals 2025 predictions for banking & insurance
Wed, 30th Oct 2024
#
data analytics
#
cx
#
martech
Forrester's 2025 Predictions report reveals banks and insurers face significant transformations in customer experience and tech investments amid evolving trends.
Businesses embrace AI, neglect cyber security measures
Wed, 30th Oct 2024
#
ransomware
#
iot
#
genai
A new report reveals that 70% of firms globally have adopted generative AI, but only 56% recognise its impact on cyber security, highlighting significant risks.
Freshworks launches Freddy AI Agent for streamlined support
Fri, 25th Oct 2024
#
cx
#
martech
#
hcm
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Geopolitical disruptions & AI reshape global trade
Fri, 25th Oct 2024
#
risk & compliance
#
ai
#
outsourcing
A new report by Customs Support Group reveals that geopolitical disruptions and AI challenges are severely impacting international trade operations.
Grip Security report reveals unmanaged SaaS app risks
Fri, 25th Oct 2024
#
saas
#
martech
#
cdp
Grip Security's 2025 SaaS Security Risks Report reveals 90% of SaaS applications are unmanaged, stressing the urgent need for better oversight and risk management.
AI impersonation emerges as top cyber threat in new report
Fri, 25th Oct 2024
#
malware
#
phishing
#
email security
New research reveals AI impersonation is now the top cyber attack threat, with 52% of security leaders citing social engineering challenges.
Fortinet report: 70% of staff lack cybersecurity awareness
Fri, 25th Oct 2024
#
firewalls
#
phishing
#
advanced persistent threat protection
A Fortinet report reveals 70% of organisations believe employees lack cybersecurity awareness, highlighting growing concerns over AI-driven threats.
ANZ leads in observability investment & business value
Fri, 25th Oct 2024
#
devops
#
siem
#
digital transformation
Splunk's latest report reveals that organisations in Australia and New Zealand lead global observability spending, investing AUD $3.4 million annually.
AI cyberattacks on retailers rise ahead of holiday season
Fri, 25th Oct 2024
#
data protection
#
martech
#
physical security
Imperva reveals that online retailers face a staggering average of 569,884 AI-driven cyberattacks daily as the holiday shopping season approaches.
Digital fibre could add USD $163bn to NZ economy by 2033
Fri, 25th Oct 2024
#
digital transformation
#
genai
#
ai
A Deloitte report claims digital fibre infrastructure could boost New Zealand's economy by USD $163 billion by 2033, highlighting its untapped potential.
Pax8 launches new cybersecurity programme for partners
Wed, 23rd Oct 2024
#
ai security
#
cybersecurity
#
microsoft
Pax8 has unveiled a new security programme to bolster its partners' cybersecurity skills, addressing the rising threats faced by small and medium-sized businesses.
US energy sector faces critical cybersecurity challenges
Wed, 23rd Oct 2024
#
firewalls
#
ransomware
#
network security
A new report highlights serious cybersecurity vulnerabilities in the U.S. energy sector, with nearly half of breaches stemming from third-party risks.
World Quality Report reveals rise of Gen AI in QE practices
Wed, 23rd Oct 2024
#
devops
#
digital transformation
#
partner programmes
The latest World Quality Report reveals 68% of organisations are now utilising Generative AI in Quality Engineering, signalling a significant industry shift.
AI seen as potential fix for corporate reporting concerns
Wed, 23rd Oct 2024
#
data analytics
#
ai
#
clean technologies
A recent survey reveals 96% of finance leaders worry about non-financial reporting data reliability, with many considering AI as a potential remedy.
Australian IT contractor rates shift, niche skills rise
Wed, 23rd Oct 2024
#
devops
#
digital transformation
#
apm
A Hays report reveals a shift in Australian IT contractor rates, highlighting rising demand for niche skills like cybersecurity amidst declining generalist rates.
Microsoft unveils AI agents to transform business automation
Wed, 23rd Oct 2024
#
digital transformation
#
rpa
#
ai
Microsoft is set to launch new AI agents in November, promising to transform business automation and enhance organisational efficiency across sectors.
New Zealanders losing $3.8m weekly to online scams
Wed, 23rd Oct 2024
#
email security
#
cybersecurity
#
scams
New Zealanders are losing $3.8 million weekly to scammers, prompting the NCSC to call for heightened vigilance during Cyber Smart Week.
Yahoo identity solutions expand access across key SSPs
Wed, 23rd Oct 2024
#
martech
#
data privacy
#
yahoo
Yahoo has expanded access to its Identity Solutions, enabling publishers to monetise audiences more effectively without reliance on third-party cookies.
Oracle launches AI-driven features to boost customer services
Wed, 23rd Oct 2024
#
digital transformation
#
cx
#
martech
Oracle has unveiled new AI-enhanced features for its Fusion Cloud services, aimed at improving customer experiences and boosting service efficiency.