Latest news - Page 158

Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.

NZ-based Zeacom's software has become Enghouse’s top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart.

Jabra expands its Evolve2 range with the launch of the lightweight Evolve2 30 headset, designed for desk workers.

Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.

According to NICE inContact, the AI models are able to help guide agents at the point-of-service, boosting customer satisfaction in real time.

The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.

Despite increased demand, fixed line broadband pricing remains expensive tor all tiers compared to other countries in the OECD.

Plan B Group warned by Commerce Commission over failure to meet information obligations for Telecommunications Development Levy (TDL).

Pandemic challenges have catalysed technology trends across the globe and accelerated organisations' digital transformations sooner than initially predicted.

Telstra launches low band 5G network across 1200 sites, using repurposed spectrum. Aims to cover 75% of Australia by June.

Worldwide smartphone shipments could achieve a 5.5% growth rate this year - and PC shipment rates will also grow 18.2%.

Samsung Electronics New Zealand and Spark New Zealand have launched their first 5G network in Christchurch, offering ultra-fast connectivity to Kiwis.

Australia Embraces Innovation with 5G Technology: Opportunities and Benefits for Various Industries. Government grants available.

New Zealand's three main mobile operators have agreed to provide more information and tools to support consumer choice.

Strategic misalignment is the prevalent threat keeping innovative biometric monetisation from reaching critical mass in the larger IoT ecosystem.

Sierra Wireless, the Canadian-based Internet of Things (IoT) solutions provider, has acquired Auckland-based technology firm M2M One NZ.

What are your business goals for the year ahead? What are the key actions that can put your business in a strong position for growth and success?.

Nokia partners with University of Technology Sydney to build a 5G innovation facility, focusing on Industry 4.0 and smart cities.

IoT-managed services providers are expected to leverage vertical expertise to expand globally, experiencing significant growth overall.

Sophos plans to combine its Intercept X cybersecurity technology with Qualcomm's Snapdragon compute platforms, bringing next-generation security to PCs.