Call Recording stories
2talk's Julian Rivers-Smith details how VoIP revolutionises contact centres, from cost savings to remote working flexibility.
Vadacom pioneers in cloud comms, launching a SaaS-based VadaXchange system in NZ, transforming telephony with on-the-go business solutions.
New Zealand telecom firms hesitate on VoIP, but global markets see major shifts. VoIP cuts costs, boosts flexibility, and taps mobile device potential.
Cackle Telecommunications partners with 247 Distribution for Call Catch voice recording software, aimed at simplifying the call recording market.
Cloud PBX provider 2talk has launched a new service targeted specifically at the toll-free market, branded GO800.
Last month we provided a quick introduction to the 'Payment Card Industry Data Security Standard' or PCI DSS. So what is it exactly?.
Is there a market for hosted contact centre solutions? From basic PBX functionality to sophisticated call centre technology.
SwyxWare emerges as a unified communications leader, blending ease of use and value, revolutionising businesses globally from small firms to major enterprises.
Once the preserve of early adopters, VoIP is now a common form of voice delivery in the New Zealand workplace.
