TelcoNews New Zealand - Telecommunications news for ICT decision-makers
New Zealand

Change Management Stories - Page 20

Global Stories

Change Management stories

Sefiani & Staffbase launch Australia, NZ partnership
Unified Communications

Sefiani & Staffbase launch Australia, NZ partnership

Worker unease over AI and economic pressure is pushing employers to tighten internal messaging as Sefiani takes Staffbase into the region.

By Mark Tarre • 4 min read • Thu, 30th Apr 2026
AI response management lifts revenue, says Responsive
Digital Transformation

AI response management lifts revenue, says Responsive

Nearly two-thirds of companies using AI in response workflows reported a positive return within a year, the survey found.

By Shannon Williams • 4 min read • Thu, 30th Apr 2026
US audit firms shift focus from AI adoption to oversight
Data Analytics

US audit firms shift focus from AI adoption to oversight

US audit firms are now scrutinising AI outputs more closely as adoption spreads and concerns over judgment and compliance persist.

By Shannon Williams • 4 min read • Thu, 30th Apr 2026
NHS trusts lose millions of hours to routine inefficiency
Document Management

NHS trusts lose millions of hours to routine inefficiency

Routine delays in NHS trusts are costing more than GBP £1 billion a year and leaving millions of appointments missed, a report says.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Apr 2026
DevOps incidents jump 21% as downtime hits 9,255 hours
DevOps

DevOps incidents jump 21% as downtime hits 9,255 hours

Longer outages at developer tools now threaten release schedules and productivity, with GitProtect estimating more than USD $740,000 in losses.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026
Banks struggle to move AI pilots beyond test stage
Digital Transformation

Banks struggle to move AI pilots beyond test stage

Poor data, ageing systems and tight regulation are leaving most bank AI projects stuck in pilots, despite heavy investment in the technology.

By Karen Joy Bacudo • 5 min read • Wed, 29th Apr 2026
CFOs to gain margin points by backing AI strategically
Data Analytics

CFOs to gain margin points by backing AI strategically

Finance chiefs could lift profits by 2029 if they back AI with broader systems upgrades, Gartner said, as budgets rise.

By Shannon Williams • 3 min read • Wed, 29th Apr 2026
eCommerce AI spending rises as leaders fear readiness gap
Data Protection

eCommerce AI spending rises as leaders fear readiness gap

Despite higher budgets, 73% of eCommerce leaders say their firms are not ready for wider AI use, survey data show.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026
Telecoms warned against rushing AI rollouts, survey finds
Network Infrastructure

Telecoms warned against rushing AI rollouts, survey finds

Telecom operators risk stranded pilots if they put AI live too quickly, with 43% of professionals citing rushed rollouts as the biggest mistake.

By Sean Mitchell • 4 min read • Wed, 29th Apr 2026
Forrester says AI is upending B2B go-to-market models
Digital Transformation

Forrester says AI is upending B2B go-to-market models

AI agents are weakening familiar B2B sales tactics, forcing firms to rethink how they measure demand and win trust earlier.

By Sean Mitchell • 3 min read • Wed, 29th Apr 2026
Irish visit spotlights Transit9 rollout at Canberra Metro
Smart Cities

Irish visit spotlights Transit9 rollout at Canberra Metro

Irish-backed software is now helping Canberra’s light rail operator streamline permits and contractor management as safety tools are added.

By Mark Tarre • 3 min read • Wed, 29th Apr 2026
LogicMonitor expands AI-led IT ops platform in ANZ
Hybrid Cloud

LogicMonitor expands AI-led IT ops platform in ANZ

Enterprises could cut outage risk as new governance controls let AI spot, explain and act on IT issues across complex digital estates.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 29th Apr 2026
Banks leave databases open to AI attack, says Liquibase
Application Security

Banks leave databases open to AI attack, says Liquibase

Banks could face undetected ledger and pricing changes as autonomous AI attacks exploit poorly governed databases, Liquibase warns.

By Karen Joy Bacudo • 4 min read • Wed, 29th Apr 2026

Stories from Other Regions

Change Management stories

Workday lands finance & HR system at Sovereign Network Group
Digital Transformation

Workday lands finance & HR system at Sovereign Network Group

Unified software should give the housing group clearer control over costs, staffing and service delivery as it manages 85,000 homes.

By Sofiah Nichole Salivio • 4 min read • Wed, 29th Apr 2026
UK firms rethink AI use to cut wasted work and boost output
Manufacturing

UK firms rethink AI use to cut wasted work and boost output

Companies are finding that AI boosts performance only when it removes repetitive work, with human judgement still needed to prevent errors and burnout.

By Kaleah Salmon • 4 min read • Wed, 29th Apr 2026
UK financial planners see AI boosting efficiency, not cuts
Digital Transformation

UK financial planners see AI boosting efficiency, not cuts

Most firms expect AI to streamline admin and planning support, while only 3% plan staff reductions this year, a survey shows.

By Karen Joy Bacudo • 4 min read • Wed, 29th Apr 2026
Australian mid-sized firms gain from AI, but skills lag
Digital Transformation

Australian mid-sized firms gain from AI, but skills lag

Yet most Australian mid-sized firms still lack the training and governance needed to turn AI use into broader revenue gains.

By Sean Mitchell • 4 min read • Wed, 29th Apr 2026
UK businesses urged to rethink productivity amid AI shift
Customer Relationship Management

UK businesses urged to rethink productivity amid AI shift

AI is forcing UK firms to rethink productivity as leaders warn that gains will depend on fixing workflows, skills and integration gaps.

By Sofiah Nichole Salivio • 6 min read • Wed, 29th Apr 2026