Customer service Stories - Page 97

Kiwi Stories

Customer service stories

Ticking those positive boxes

Customer satisfaction is key to long-term business success. Discover why top companies focus on superior service over price cuts. Learn how to get started.

By Staff Writer • 5 min read • Sun, 1st Nov 2009

Chorus

Union pickets Telecom AGM, customers face delays

Union protesters disrupt Telecom AGM over Visionstream's new employment model; Northland customers face two-week delays for fault repairs, Auckland three days.

By Staff Writer • 2 min read • Thu, 1st Oct 2009

IT Industry

Creating New Zealand's world-class channel

Economic indicators may have taken a turn for the worse but that's no reason for it to affect the quality and best practice of the channel.

By Staff Writer • 3 min read • Wed, 1st Apr 2009

Wacom

Wonderful world of distieland

It's been on the cards for months but as of this month Cellect, IT Wholesale and CDW have rebranded under the Cellnet banner.

By Staff Writer • 2 min read • Fri, 1st Jun 2007

EduTech

Hire a student

Consider hiring students for real-world projects, like Hindin Communications did. CEO David Johnstone lauds the value and impact on their strategic growth.

By Staff Writer • 3 min read • Sun, 1st Oct 2006

Customer service