Customer Success stories - Page 3

NiCE has appointed Arun Chandra as COO to lead its AI-first Global Customer Operations, leveraging his experience from Disney and Meta.

Cloudbeds reveals eight key strategies for successful AI adoption, emphasising augmentation, starting small, and investing in people alongside technology.

Confluent appoints Kamal Brar as SVP Global Partners and Greg Taylor as SVP APAC GM to expand its data streaming platform globally and in Asia-Pacific.

Coralogix appoints Chetan Chaudhary as Chief Revenue Officer to lead global sales and AI-driven growth after strong USD $100 million revenue year.

XYZ Reality has named Anthony Canipa as Vice President of Customer Success, tapping his decade of data centre expertise to enhance client partnerships and project delivery.

LogicMonitor appoints John Grosshans as President of Field Operations to accelerate global expansion and unify its go-to-market strategy amid strong growth.

Smartsheet is upgrading its Aligned Partner Programme with new global incentives, tools, and a strategic AWS collaboration to boost enterprise adoption.

PagerDuty appoints Callum Eade as VP of APAC Sales to drive growth after the region’s strongest quarterly performance in over three years.

New Relic appoints Simon Rizkalla as VP of Customer Advocacy for Asia-Pacific and Japan to boost observability and AI-driven tech adoption.

JAVLN appoints three senior leaders to boost AI innovation and accelerate expansion across Australia and New Zealand’s insurance software markets.

Boomi has appointed Diane Fanelli as Chief Revenue Officer to drive global growth and advance its AI-driven enterprise integration and automation platform.

The new suite is set to help firms adopt AI swiftly, offering tailored support across its cloud and data platforms for real business impact.

RevOps teams now lead B2B sales success by uniting marketing and sales, boosting win rates by 59% and cutting GTM costs by 30%, says Boston Consulting Group.

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer to lead global AI-driven product strategy and enhance sales automation tools worldwide.

Kordia has appointed Willo Chapman as Head of Sales for Cyber, Cloud and Connectivity to drive digital services growth and customer success in New Zealand.

Amanda McGuckin Hager has been promoted to Chief Marketing Officer and Chief Revenue Officer at TrueDialog, expanding her role to drive growth and revenue strategy.

Akamai launches Partner Connect, a unified global programme offering local benefits, simpler engagement, and tailored incentives for diverse partners worldwide.

Access4 has appointed Tim Branagan as Head of Channel to lead partner growth and strengthen its unified communications and customer experience strategies.

Andromeda secures AUD $23m in Series A funding to expand its compassionate companion robots for aged care, valuing the company at AUD $100m.

Nutanix has been named a Leader in Gartner's 2025 Magic Quadrant for Distributed Hybrid Infrastructure for the second consecutive year.