Customer Support Stories - Page 45

Kiwi Stories

Customer Support stories

Vodafone gets poor reception in latest telco survey

Poor service and long wait times have left Vodafone bottom of Consumer NZ’s latest satisfaction survey for mobile and broadband customers.

By Staff Writer • 2 min read • Sun, 4th Feb 2018

Trustpower

Bundling utilities: Good or bad for business?

Is this stress worth it? Are there legitimate reasons you should pursue consolidating your utility bills through consolidated providers?.

By Shannon Williams • 4 min read • Tue, 7th Feb 2017

PowerbyProxi

US deal signals Power to the Proxi

Wireless innovator PowerbyProxi secures USD $5 million from TE Connectivity, enhancing its global footprint and strengthening the future of wireless tech.

By Staff Writer • 1 min read • Wed, 17th Apr 2013

Unified Communications

Mobiles, social media key for customer communications

Kiwi businesses urged to leverage mobile and social media as 70% of New Zealanders now use social platforms and 36% access the internet via mobile devices.

By Staff Writer • 2 min read • Thu, 28th Jul 2011

Connector Systems

Connector Systems lures more Renaissance staff

Following the recent departure of Mark Dasent, three more Renaissance staff will join the value added distributor.

By Staff Writer • 1 min read • Fri, 7th May 2010

Connector Systems

Dasent joins Connector Systems

Former Renaissance leader Dasent joins Connector Systems, aiming to spearhead the company's expansion efforts across New Zealand.

By Staff Writer • 1 min read • Fri, 30th Apr 2010

Global Stories

Customer Support stories

Health Technologies

Bynder appoints Eveline ter Elst as APAC sales director

Dutch digital asset management company, Bynder, has opened its first office in APAC, hiring locally to better serve its expanding customer base.

By Zach Thompson • 2 min read • Fri, 8th Jul 2022

Firewalls

Video: 10 Minute IT Jams - First update of the year from SonicWall

This week we start the first of our SonicWall IT Jam series, speaking with sales director ASEAN Sales SooHan Bai.

By Mitchell Hageman • 5 min read • Thu, 27th Jan 2022

Customer Relationship Management

Video: 10 Minute IT Jams - Who is Enghouse Interactive?

Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.

By Sara Barker • 5 min read • Wed, 24th Mar 2021

Unified Communications

Video: 10 Minute IT Jams - Enghouse Interactive on the latest contact centre trends

Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.

By Sara Barker • 7 min read • Thu, 18th Mar 2021

Hyperscale

Nexus Data Security relaunches as KeepItSafe

After partnering with J2 Global, Kiwi online backup firm Nexus Data Security rebrands as KeepItSafe, enhancing services with local NZ data storage.

By Staff Writer • 3 min read • Sat, 20th Apr 2013

Virtualisation

Record-breaking year for Veeam in New Zealand

Regional virtualisation adoption boom sparks year on year revenue growth for company, which increases NZ revenue by 102% during the final quarter.

By Staff Writer • 2 min read • Tue, 26th Feb 2013

Open source

Evaluating non-proprietary apps

Businesses turn to non-proprietary apps to cut costs during economic downturns, but hidden pitfalls may outweigh the benefits of open-source solutions.

By Staff Writer • 5 min read • Tue, 1st Feb 2011

Customer Experience

Good things take time - Nutech Online

Nutech IT Supplies has finally launched its long-awaited online support and sales site. Dealers can now access 24/7 support, view stock, place orders, and more.

By Staff Writer • 3 min read • Fri, 1st Dec 2006