Digital commerce Stories

Kiwi Stories

Digital commerce stories

New Zealand shoppers turn to AI & social for research

Rising living costs are pushing New Zealand shoppers to compare prices, reviews and product details across AI, social media and search.

By Sean Mitchell • 5 min read • 4 days ago

Global Stories

Digital commerce stories

Data Protection

Agentic AI traffic surges as bots dominate the web

Businesses may need to rethink bot blocks, as Decodo says automated systems now make up 57.4% of web requests and shape product discovery.

By Sean Mitchell • 4 min read • Yesterday

Software-as-a-Service

Netcore Unbxd named Gartner Leader for search discovery

The ranking bolsters Netcore Unbxd as retailers seek search tools that can lift conversion across multiple sites, languages and channels.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Data Analytics

AS Watson appoints 31 tech partners for AI retail push

Its 17,000-store group is broadening AI use from customer service to operations and analytics as it deepens ties with suppliers.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago

Gaming

Paysafe expands Tebex partnership for gaming payments

More game studios and server operators will be able to cut checkout friction as Tebex adds Paysafe card processing and alternative payment methods.

By Karen Joy Bacudo • 3 min read • 3 days ago

Fintech

Payfuture launches Shopify payment integration for India

Shopify merchants in India can now take UPI and NetBanking payments through one integration, easing entry into a market set to hit USD $150-170 billion by 2027.

By Sofiah Nichole Salivio • 3 min read • 4 days ago

Software-as-a-Service

Hostinger launches eCommerce tool for small sellers

Small merchants can now sell across websites, social media and messaging apps from one dashboard as online discovery shifts to AI and social channels.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Customer Relationship Management

Friendly fraud drives up merchant costs, report finds

Merchant prices are being pushed higher as friendly fraud and chargeback costs intensify, with more than 83% reporting rises over three years.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Data Analytics

Visa predicts 2.4% global growth as online shopping rises

Higher energy costs are squeezing household budgets, but digital commerce and brisk business investment are helping keep growth steady at 2.4% in 2026.

By Karen Joy Bacudo • 4 min read • Last week

Digital Transformation

TechDay marks 20 years with local & face-to-face focus

Its network has grown to 61 specialist sites after new launches in Ireland, as the publisher marks 20 years of expansion.

By Mark Tarre • 2 min read • Last week

Stories from Other Regions

Digital commerce stories

Data Protection

Hong Kong shoppers embrace AI, but not at checkout

While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.

By Karen Joy Bacudo • 4 min read • Yesterday

Gaming

UK gaming gift card purchases jump 92% in first half

Prepaid gaming spending is shifting from launch-day splurges to year-round purchases, with UK gift card use on the marketplace nearly doubling.

By Sofiah Nichole Salivio • 3 min read • Yesterday

Customer Experience

Akeneo launches Agentic Ziggy for product data teams

Product data teams can now oversee AI agents in Akeneo's cloud, reducing manual catalogue work and tightening control over approvals.

By Mark Tarre • 4 min read • 2 days ago

Digital Transformation

UK shoppers wary of AI making purchases, survey finds

Trust remains the main hurdle as nearly two-thirds of UK adults say they are uneasy about AI making purchases for them.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Fintech

Animoca launches Visa pilot for AI shopping agents

Users in Hong Kong can now let approved AI agents find Visa card perks and complete purchases at selected merchants under preset spending rules.

By Sean Mitchell • 4 min read • 2 days ago

Software-as-a-Service

Rithum appoints Kim Miller as Chief Marketing Officer

The appointment comes as the commerce software group seeks to sharpen its market position and deepen customer engagement amid tougher competition.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Digital Transformation

Square launches ChatGPT app & Claude plugin for sellers

Eligible US food and beverage merchants can now be found, viewed and ordered from in AI chats, with no extra marketplace commission.

By Karen Joy Bacudo • 5 min read • 5 days ago

Fintech

Nuvei completes live Visa agent payment with issuers

Multiple European banks have backed a live AI-led purchase on Visa's network, pointing to how merchants may complete checkout without a separate flow.

By Karen Joy Bacudo • 4 min read • 5 days ago