The Ultimate Guide to eCommerce
A curated Kiwi edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Kiwi eCommerce News
Regional stories with direct local relevance
Paddock to Pantry plans 20 New Zealand supermarket openings
The expansion could create up to 1,000 jobs as the independent grocer seeks finance for a wider rollout beyond its current two stores.
How safe are digital driver's licences?
The rollout could spare non-smartphone users from being left behind, while privacy safeguards and encrypted storage aim to keep hackers out.
Paddock to Pantry sales surge as online model grows
The online grocer's sales jumped 197% in a year as centralised fulfilment and nationwide delivery help it challenge New Zealand's duopoly.
iGoDirect names Greg Duncan to lead New Zealand push
The appointment comes as iGoDirect targets faster growth in New Zealand's expanding corporate gift card market, forecast at NZD $2.25 billion by 2028.
Trade Me appoints Kul Singh Kargil as Chief Executive
The handover comes after seven years under Anders Skoe, as the New Zealand marketplace looks to expand under a former REA Group executive.
IKEA New Zealand launches rewards for Family members
The new scheme rewards shopping and app use, as IKEA New Zealand seeks to deepen loyalty in one of its fastest-growing markets.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Featured News
Expert Columns
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
How multi-shopper AI is transforming retail store operations
The Next E-commerce Interface May Not Be a Screen
6 Industries that need address verification
Cross-border checkout has a data quality problem
For sensitive health categories, eCommerce can remove more than just the checkout queue
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
Customer data integration: A data quality checklist
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.
Eagle Eye teams up with Playable on gamified loyalty
Retailers could keep shoppers engaged between purchases as the tie-up links games to loyalty rewards and first-party data collection.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
MariaDB Ecosystem Hub passes 200 entries in six months
The directory now gives MariaDB users a faster way to find compatible tools, after the curated hub topped 200 entries in just six months.
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
Juspay revenue rises 30% to USD $75 million in FY26
Core India operations stayed profitable as the payments firm expanded overseas and pushed into AI, even after a USD $10 million net loss.
New Zealand firms warned AI search could cost millions
Some New Zealand businesses could face a five-year bill of more than NZD $300 million as AI search shifts shoppers away from Google.
Forever New completes global eCommerce move to Shopify
The nine-month overhaul should cut delays to digital updates and give the fashion retailer a single eCommerce system across four major markets.
FedEx expands import tool across Asia Pacific with payments
Importers in nine Asia Pacific markets can now clear shipments and pay duties and taxes in one place as border delays intensify.
FreightInsure says lost freight doubles in December
Australian retailers face a January wave of complaints and replacement costs, as missing consignments drive 69% of December transit-claim growth.
Spreetail launches Amazon Brand Benchmark dashboard
Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.
FedEx & Stripe join to boost small business finance
Smaller businesses could gain fresh access to finance as shipping data from FedEx and Stripe's systems is used to assess lending risk.
Animoca partners on AI agents for verified shopping
The pilot aims to let shopping bots prove user eligibility for discounts and benefits while keeping personal data hidden from merchants.
Constructor launches Stripe-powered agentic checkout
Keeping purchases inside the same AI conversation could cut drop-off, as retailers can now add Stripe payments to Constructor's shopping agents globally.
Scandiweb launches Ari AI for Magento store upkeep
Magento merchants can now cut routine updates from days to minutes, with Scandiweb's Ari AI aiming to slash maintenance costs and developer bottlenecks.
Moca Chain launches mainnet for digital identity & AI
It aims to cut repeated verification checks and let businesses trust AI agents without collecting the same personal documents from users each time.
Shopify launches Canvas AI workspace for store design
Merchants can now tweak storefront layouts and code in one workspace, as Shopify rolls out Canvas to cut reliance on design expertise.
Azul Prime cuts Java warm-up times with new compiler
The update could reduce cloud costs and latency for autoscaling Java fleets, letting new instances reach full performance much faster on first request.
Bazaarvoice & Bluefish team up on AI recommendations
Brands risk losing sales when AI shopping tools cite the wrong details, as the new tie-up flags errors and boosts review visibility.