The Ultimate Guide to eCommerce
A curated Kiwi edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Kiwi eCommerce News
Regional stories with direct local relevance
BlueSnap launches NZ local acquiring for merchants
BlueSnap launches local acquiring in New Zealand to lift approval rates and cut cross-border costs for eligible merchants with a local legal entity.
Women building wealth with purpose in Auckland launch
Auckland event backs women to turn financial know-how into property, business and investment gains, with mentors tackling confidence and capital gaps.
SharkNinja retail media drive lifts sales at Noel Leeming
SharkNinja retail media push at Noel Leeming lifts unit sales 12 per cent, with Facebook return on ad spend topping USD $15.
Wallo Pay launches open banking push to cut NZ fees
Auckland startup Wallo Pay launches open banking service, targeting card surcharges it says drain over USD $1 billion a year from NZ.
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Mastercard tests first AI agent-led payments in NZ
Mastercard and Westpac have trialled New Zealand's first fully authenticated AI agent-led payments for cinema tickets and hotel bookings.
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iGoDirect launches digital Visa rewards in New Zealand
iGoDirect enters New Zealand with instant web‑to‑wallet Visa rewards, aiming to replace plastic gift cards in corporate loyalty schemes.
Analyst Insights
Research and market analysis connected to eCommerce
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Constructor posts surge on AI retail search momentum
SEON unveils global partner initiative for AI fraud fight
Constructor earns sole Customers' Choice in Gartner report
AI data management market to hit USD $239.15bn by 2034
Featured News
Google sees retail success with agentic commerce push
Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
Elastic says AI search & context now decide customer loyalty
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
Expert Columns
The 70% problem: Why checkout is still where eCommerce goes to die
Agentic commerce and the evolution of retail purchase behaviour
5 eCommerce trends set to define 2026
Why email automation fails without clean and verified data
Brands are losing the Buy Box and up to 80% of marketplace sales with it
Unpacking the Impact of Agentic Commerce Across ANZ
5 mobile-first strategies to ensure contact data quality
Adapting to change: How SEO specialists can leverage Google's generative AI update
From complexity to clarity: Why eCommerce needs clean customer data
Trust, transformation and the women leading modern client partnerships
Interviews
Interviews and video coverage from the networkRecent eCommerce News
NZD $12 billion at risk for retailers as shoppers shun bad service
New Zealand retailers risk losing NZD $12 billion this peak season as almost half of consumers shun businesses after one bad experience.
Boost your business with New Zealand mail solutions
Maintaining accurate, validated addresses is key to smooth New Zealand mail deliveries, cutting costs and boosting customer satisfaction for businesses.
FreightInsure launches embedded cover for NZ with up to $100,000
FreightInsure launches embedded insurance in New Zealand, offering up to $100,000 cover for goods in transit via eCommerce and logistics platforms.
Carving out a road to more sustainable practices for the eCommerce, transport and logistics industries
A global transport and logistics firm aims for carbon-neutral operations by 2040, introducing EVs and AI tech to reduce emissions amid rising eCommerce demand.
The eCommerce Model giving rural customers a perfect fit
New Zealand's Rose & Thorne is revolutionising lingerie retail with virtual fittings, ensuring rural women enjoy personalised service and inclusive sizing.
Airwallex enters New Zealand with innovative payment solutions
Airwallex has launched in New Zealand, appointing Lowry Gladwell as its first local hire, aiming to provide Kiwi businesses with innovative payment solutions.
Netsafe warns New Zealand shoppers of summer scam rise
Netsafe warns New Zealanders of rising online shopping scams as the summer sales surge, with losses exceeding NZD $2.3 billion this year.
Report reveals Kiwis' festive dining shifts for Christmas 2024
Appetise Insights' latest report reveals changing Christmas dining preferences in New Zealand, with Kiwis opting for budget-friendly, diverse meals this year.
Buy Kiwi's plea to support local businesses boosts NZ economy
Amidst NZ's retail slump, local eCommerce platform, Buy Kiwi, champions home-grown companies, promoting local spending for national economic resilience.
Boxing Day sales reign supreme for Kiwi online shoppers
Boxing Day beats Black Friday and Cyber Monday as favourite for bargain hunting among Kiwi online shoppers, with site visits to New Zealand's PriceMe.co.nz rising 11%.
Wiise & Employment Hero partner to simplify payroll for NZ SMBs
Cloud ERP provider Wiise partners with New Zealand's HR platform Employment Hero to streamline payroll processes for SMBs.
Cloud ERP platform Wiise launches in NZ, giving business a next step solution
Cloud ERP platform Wiise launches in New Zealand, offering tailored solutions for financial services, manufacturing, and warehousing sectors.
NZME and Vudoo partner to launch new eCommerce experience
New Zealand Media and Entertainment (NZME) has signed an exclusive launch partnership with global content eCommerce expert Vudoo.
60% of New Zealand shoppers purchasing secondhand clothing
New Zealand's largest pre-loved fashion marketplace, Designer Wardrobe, has unveiled the results of its first-ever survey.
Future State 2023: What eCommerce could be like in 20 years
A keynote presentation at Future State 2023 saw two Adidas leaders discuss the implications of Artificial Intelligence for the future of eCommerce.
Exclusive: Nuro brings web hosting excellence to NZ businesses
Nuro Group Ltd, trading as Nuro, will offer free cPanel web hosting and will be the only company to do so in New Zealand.
New Zealand's eCommerce sector lags in customer experience
A New Zealand eCommerce expert worries that the art of retail may be lost to the cookie cutter approach currently dominating local online shopping sites.
How online payment systems could help your business scale up
It's time for New Zealand businesses to reconsider their payment offering to customers to improve efficiencies and scale up operations.
Norton study highlights Kiwi's risky eCommerce behaviours
Nearly a quarter of New Zealanders (22%) surveyed said they tend to take more risks when online shopping during the holiday season than other times of the year.
OfficeMax NZ sees significant growth through Seismic partnership
OfficeMax New Zealand has announced it has seen a significant increase in customer and sales confidence as a result of Seismic's digital enablement software.
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