Employee Experience (EX) stories

Salesforce report reveals 87% of Singaporean C-suite executives rank generative AI among their top three priorities, urging rapid organisational adoption.

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

IDHL moves into a 9,600 sq ft space at 10 South Parade, Leeds, with a new 10-year lease, doubling its office size to support its 400-strong workforce.

NICE's Enlighten Copilot wins 'Best AI-based Solution for Customer Experience' at the AI Breakthrough Awards, boosting CX innovation with dynamic, AI-driven employee support.

Rimini Street achieves global workplace acclaim with India named a Best Workplace for Millennials 2024 and Australia securing Great Place to Work 2024 status.

Australian supply chains struggle with data access; 66% of workers face incomplete information, hindering efficiency and risking operational errors, reveals Appian study.

Rippling and Pay Australia partner to tackle payroll talent shortage, aiming to enhance accuracy and compliance in payroll management for Australian businesses.

Australian small and medium businesses are turning to integrated tech stacks to streamline operations, enhance collaboration, and drive growth amid economic volatility.

Deputy boosts HR suite with Shift Pulse+ upgrade, enhancing employee engagement and sentiment insights to tackle staffing and retention challenges.

Rimini Street India clinches a top 20 spot in India’s Great Mid-Size Workplaces 2024, adding to its growing list of accolades in the workplace culture domain.

BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

PFU Limited has unveiled its RICOH 360 Meeting Hub, an all-in-one device to transform virtual meetings, aiming to create an in-room experience for remote participants.

NICE has been certified by Great Place To Work for 2024, with 84% of employees praising it as a great place to work, far surpassing Australia's 56% average.

Senior decision-makers in UK and Ireland are eager to adopt generative AI but are hindered by a lack of strategic planning, data privacy concerns, and insufficient governance, says new SAS report.

Medallia has been named a leader in Forrester’s Text Mining and Analytics Platforms Q2 2024, praised for its vision, innovation, and comprehensive AI-powered analytics.

Applaud partners with global med-tech firm Smith+Nephew to transform HR services with AI platform, enhancing employee experience for 18,000 staff worldwide.

Ansvar teams up with Interactive to modernise their tech stack and bolster security measures, driving enhanced risk management and regulatory compliance.

Organisations are rethinking HR, focusing on agility and strategic alignment. The Access Group's Kerry Agiasotis highlights essential steps in HR transformation.

Vita Health Group partners with Zellis to streamline HR operations, enhance employee experience, and support growth with advanced digital tools and data-driven insights.