TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Employee Experience (EX) stories - Page 4

Jason maynard ceo

Qualtrics names Jason Maynard CEO to drive AI growth

Wed, 4th Feb 2026
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saas
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data analytics
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digital transformation
Qualtrics appoints Oracle veteran Jason Maynard as CEO to spearhead AI expansion and steer its pending USD $6.75 billion Press Ganey deal.
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Qualtrics names Jason Maynard CEO to drive AI growth

Wed, 4th Feb 2026
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data analytics
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digital transformation
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cx
Qualtrics appoints former Oracle executive Jason Maynard as CEO to spearhead AI-driven growth and a USD $6.75 billion Press Ganey deal.
Anz event planner at desk considering ai brain circuit display

Event planners juggle lean budgets, AI hesitation

Mon, 2nd Feb 2026
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data protection
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digital transformation
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martech
Event planners in Australia and New Zealand face tighter budgets, faster turnarounds and lingering doubts over AI's place in their work.
Contact centre agents mixed emotions under looming ai automation

Contact centres report rising morale but AI doubts grow

Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
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Kore.ai secures new funding to scale agentic AI tools

Wed, 28th Jan 2026
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saas
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digital transformation
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hyperscale
Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.
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Komodor bolsters leadership for AI driven SRE growth

Sat, 24th Jan 2026
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devops
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data analytics
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digital transformation
Komodor hires a new CFO and elevates its people chief to steer global expansion of its AI-driven site reliability engineering platform.
Msp operations center dashboards it manager hybrid endpoints

ControlUp unveils multi-tenant DEX platform for MSPs

Fri, 23rd Jan 2026
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mdm
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cx
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martech
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
Modern uk office ai hr assistant brain network minimalist scene

PayFit rolls out contextual HR AI copilot to staff

Fri, 23rd Jan 2026
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data protection
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hcm
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erp
PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.
Logitech workplace trends

Logitech maps five key trends for the hybrid office

Mon, 19th Jan 2026
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uc
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hcm
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digital entertainment
Logitech predicts tech-first, flexible offices in 2026 as firms redesign hybrid workspaces for collaboration, personal kit and meeting equity.
Monday morning it office ai automation human control factory view

TeamViewer chief predicts AI's practical turn by 2026

Fri, 16th Jan 2026
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digital transformation
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hcm
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rpa
TeamViewer boss Oliver Steil says 2026 will mark AI's shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.
Hybrid remote open office ai performance hub data visualization

Betterworks unveils AI-native NextGen performance platform

Fri, 16th Jan 2026
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digital transformation
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hcm
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risk & compliance
Betterworks launches its AI-native NextGen platform, adding 400+ features to turn everyday performance data into real-time workforce insight.
Ai speed vs manual rework office worker productivity contrast

AI 'productivity paradox' as rework erodes time gains

Thu, 15th Jan 2026
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devops
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data analytics
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digital transformation
Workday warns AI time gains are eroded by rework, with nearly 40% of productivity lost as staff fix errors and generic machine output.
Emotionally aware enterprise ai robot in sustainable office scene

TeamViewer predicts emotionally aware enterprise AI

Thu, 15th Jan 2026
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digital transformation
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hyperscale
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dc
TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.
Office employees ai automation chat interface cloud workflows

Salesforce unveils AI-powered Slackbot as work agent

Thu, 15th Jan 2026
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data analytics
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digital transformation
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cx
Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.
Singapore glass meeting ai network screen hybrid workspace scene

C-suite leaders eye AI, cost cuts & flexible work by 2026

Tue, 13th Jan 2026
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digital transformation
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hcm
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ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.
Emilyrose mcrae

Gartner maps nine AI-driven work trends CHROs face by 2026

Tue, 13th Jan 2026
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digital transformation
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hcm
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physical security
Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and 'workslop'.
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Scapade predicts travel tech shift in remote work gear

Mon, 12th Jan 2026
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mdm
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hcm
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erp
Scapade forecasts work-from-anywhere going mainstream by 2026, reshaping travel tech, mobile office gear and wellbeing-focused accessories.
Enterprise hr leaders meeting with ai agents upskilling workflows

Salesforce unveils AI fluency guide for agentic workforces

Fri, 9th Jan 2026
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digital transformation
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martech
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hcm
Salesforce launches an AI Fluency Playbook to help build 'agentic enterprises', guiding staff to work effectively with AI agents at scale.
Genz employee and older manager collaboration modern office scene

Gen Z staff embrace regular feedback to drive growth at work

Fri, 9th Jan 2026
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e-learning
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hcm
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hybrid & remote work
Gen Z workers want frequent, constructive feedback and mentorship, overturning myths that younger staff are too fragile for criticism at work.
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Freshworks hires Kady Srinivasan as AI era marketing chief

Thu, 8th Jan 2026
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saas
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digital transformation
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cx
Freshworks names AI-focused marketer Kady Srinivasan as CMO to sharpen its global brand and go-to-market engine in crowded SaaS markets.