Managed Services stories - Page 12
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Zoom unveils AI upgrades for sales, service & event platforms
Fri, 19th Sep 2025
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uc
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digital transformation
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cx
Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.
LogicMonitor unveils AI upgrades, new pricing & cloud support
Wed, 17th Sep 2025
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hyperscale
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cx
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martech
LogicMonitor upgrades its LM Envision platform with AI-driven features, expanded cloud support including Oracle Cloud, and a new flexible pricing model.
CrowdStrike partners can earn up to USD $7 in services for each USD $1 spent
Tue, 16th Sep 2025
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digital transformation
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partner programmes
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ai security
CrowdStrike partners can earn up to USD $7 in services revenue for every USD $1 spent on its Falcon platform, boosting profitability and growth prospects.
Kyndryl appoints Graeme Beardsell as Managing Director for A/NZ
Tue, 9th Sep 2025
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digital transformation
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martech
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partner programmes
Kyndryl has named Graeme Beardsell as Managing Director for Australia and New Zealand to expand market presence and enhance customer value in the region.
Exclusive: Veeam urges faster data recovery as cyber threats escalate
Mon, 8th Sep 2025
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data protection
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ransomware
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hybrid cloud
Amid rising AI-powered cyber attacks, ANZ businesses are ramping up cloud data resilience and recovery, reshaping industry strategies and investments.
SailPoint & HCLTech forge AI-driven identity security alliance
Fri, 5th Sep 2025
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hybrid cloud
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digital transformation
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partner programmes
SailPoint and HCLTech have partnered to deliver AI-driven identity security solutions, aiding enterprises in managing digital identities across hybrid and multicloud environments.
SAP expands sovereign cloud services for public sector in ANZ
Wed, 3rd Sep 2025
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digital transformation
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partner programmes
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supply chain
SAP expands its Sovereign Cloud services in Australia and New Zealand, enhancing data control and security for public sector and regulated industries.
Ingram Micro & Cohesity unite for stronger Asia Pacific cyber resilience
Tue, 26th Aug 2025
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data protection
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ransomware
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advanced persistent threat protection
Ingram Micro partners with Cohesity to enhance data protection and cyber resilience solutions for channel partners across Singapore, Indonesia and Australia.
Seismic, Salesforce expand AI tools to boost B2B sales success
Sat, 23rd Aug 2025
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cx
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martech
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partner programmes
Seismic has integrated its Aura AI with Salesforce's Agentforce to boost B2B sales by offering real-time content and adaptive playbooks within a single platform.
Accenture to acquire CyberCX, boosting Asia Pacific security
Fri, 15th Aug 2025
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firewalls
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digital transformation
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network security
Accenture will acquire CyberCX, an Asia Pacific cybersecurity firm with 1,400 staff, to expand its security services and client reach in the region.
Finastra & NTT DATA expand lending cloud support in MAAP, LATAM
Thu, 14th Aug 2025
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digital transformation
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fintech
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partner programmes
Finastra and NTT DATA have expanded their partnership to enhance cloud-based lending services for banks in MAAP and LATAM, improving speed and operational efficiency.
Executives urged to act swiftly or risk falling behind in AI era
Tue, 12th Aug 2025
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digital transformation
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partner programmes
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casb
Lancom Technology warns executives must swiftly adopt AI strategies to avoid falling behind as companies prioritise AI for productivity and competitive edge in 2025.
Calero launches SaaS tool to cut costs & tackle shadow IT
Fri, 8th Aug 2025
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digital transformation
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cloud security
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partner programmes
Calero has launched a new SaaS management tool to help IT leaders cut costs and tackle shadow IT by improving visibility, control, and optimisation of cloud apps.
The bouncer at the door: Protecting your network from within
Fri, 1st Aug 2025
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malware
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firewalls
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data protection
Outdated network hardware poses a hidden threat, turning your vital security 'bouncer' into a vulnerability that invites cyber-attacks and data breaches.
Red Hat named leader for multicloud container platforms by Forrester
Thu, 31st Jul 2025
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virtualisation
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hybrid cloud
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public cloud
Red Hat is named a leader in Forrester's Q3 2025 report for multicloud container platforms, praised for reliability, support, and advanced Kubernetes capabilities.
Atturra rebrands Plan B to expand IT services in New Zealand
Wed, 30th Jul 2025
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digital transformation
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hyperscale
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public cloud
Atturra will rebrand Auckland-based Plan B by July 2025, expanding its IT services across New Zealand with enhanced cloud, security, and managed offerings.
Accenture acquires Aristal to boost Southeast Asia banking tech
Fri, 25th Jul 2025
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digital transformation
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partner programmes
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ai
Accenture has acquired Malaysia-based Aristal to enhance its banking tech expertise and expand financial services across Southeast Asia.
Cello appoints Jon Waite to drive network transformation focus
Wed, 23rd Jul 2025
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virtualisation
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digital transformation
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partner programmes
Cello appoints Jon Waite as National Solutions Architect to boost network transformation and support growing demand for resilient connectivity in New Zealand.
Managed Services Providers: Six security trends it will pay to be across in FY2026
Fri, 18th Jul 2025
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hybrid cloud
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data analytics
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cloud security
In FY2026, managed services providers must harness AI, hybrid cloud, and data-driven security to grow and meet evolving client needs in a complex landscape.
Lancom partners with Thread to drive AI & AWS innovation push
Mon, 7th Jul 2025
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digital transformation
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hyperscale
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partner programmes
Lancom Technology teams with Thread to optimise AWS spending and integrate AI-driven solutions, boosting managed services in the US and beyond.