Managed Services stories - Page 36
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Service providers' secrecy is losing them business
Wed, 14th Mar 2018
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network infrastructure
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sd-wan
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sdn
SD-WAN service providers should invest in marketing campaigns to promote their managed SD-WAN service offers to avoid being 'out-shouted' by vendors.
Channel giants get behind MEF's global networking event
Mon, 12th Mar 2018
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partner programmes
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verizon
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at&t
Taking place in Los Angeles, California, the event will bring together over 1000 senior level professionals from over 275 companies around the world.
Qualtrics launches new partner network to help MSPs expand
Sat, 10th Mar 2018
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crm
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cx
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martech
Qualtrics has announced its intentions to expand its global ecosystem of partners with a number of partners already onboard.
Fujitsu launches global on-site operations in 180 countries
Fri, 9th Mar 2018
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partner programmes
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fujitsu
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managed services
This will enable uniform IT device operations across locations outside Japan, supporting Fujitsu customers in enhancing their global IT governance.
How can partners help SMBs avoid another $12.6m in ransoms?
Wed, 7th Mar 2018
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phishing
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partner programmes
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email security
Local SMBs paid $12.6m in ransoms last year, according to a report by Datto - a big opportunity for partners who can offer the right solutions.
MSP aims to grow local presence, appoints NZ Country Manager
Wed, 28th Feb 2018
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partner programmes
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managed services
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computergate
Computergate aims to strengthen its foothold in the NZ market with the appointment of a NZ country manager.
Ericsson CEO declares 5G “open for business” at MWC 2018
Wed, 28th Feb 2018
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uc
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hyperscale
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dc
5G has long been in development with no shortage of hype surrounding the term - but Ericsson's CEO said at MWC it is officially in the here and now.
Tomizone acquires mystery MSP to give revenues a $1 million boost
Tue, 27th Feb 2018
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partner programmes
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tomizone
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managed services
The company says the acquisition is consistent with their growth strategy of acquiring businesses with complementary offerings.
CALLING ALL MSPs: here are five crucial trends to consider in 2018
Thu, 22nd Feb 2018
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data analytics
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martech
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planning
CompTIA has revealed five key trends that it says are crucial considerations for MSPs looking to exceed in the marketplace.
Cisco launches new network automation portfolio for service providers
Thu, 22nd Feb 2018
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it automation
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partner programmes
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cisco
The tech giant says the new release will help improve how global service providers run their large-scale networks.
Survey: Kaseya says MSPs underestimating GDPR despite focus on security
Wed, 21st Feb 2018
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it automation
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partner programmes
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data privacy
The seventh annual survey indicates that MSPs are increasingly focusing on security in regards to their value-add approach.
Tomizone appoint new group MD in Aussie push
Tue, 20th Feb 2018
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partner programmes
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tomizone
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managed services
The company has appointed Matt Adams to the position, effective immediately, with a goal to grow its Australian presence.
Five ways for MSPs to sharpen their business this year
Mon, 19th Feb 2018
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partner programmes
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managed services
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opinion
Marina Brook has some advice for MSPs who are looking to take their business to the next level or tighten up their practice in 2018.
67% of organisations say they're understaffed to handle cybersecurity
Thu, 15th Feb 2018
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semiconductors
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partner programmes
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cybersecurity
RiskIQ's survey paints a grim picture that forecasts a 'perfect storm' where the problem of staff shortages collides with escalating cybercrime.
Empired signal NZ election woes with marginal revenue rise
Wed, 14th Feb 2018
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partner programmes
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empired
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managed services
Empired's revenue grew marginally by 2% to AUD $85 million despite a sharp 13% decline in New Zealand due to election-related market disruption.
Brennan IT unveils new lifecycle asset management service
Wed, 7th Feb 2018
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partner programmes
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subscriptions
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managed services
The company says the service is designed for customers looking to reduce capital expenses while leveraging the latest technology for business growth.
Ovum: IoT suppliers should engage board/C-level to fast-track decision-making
Fri, 26th Jan 2018
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iot
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partner programmes
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ovum
Ovum senior analyst of IoT TZ Wong says identifying the right enterprise decision-maker is a critical step for IoT vendors and service providers.
Virtual Instruments gives its partner program the VIP treatment
Wed, 24th Jan 2018
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partner programmes
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managed services
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virtual instruments
The enhanced global Virtual Instruments Partner (VIP) Program challenges the traditional model of compliance with training and certification programs.
ConnectWise gives partners a leg-up through HTG acquisition
Mon, 8th Jan 2018
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partner programmes
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education, learning & training
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managed services
In a move to bolster support and coaching for its partners, ConnectWise acquires Heartland Technology Group, enhancing resources for its global TSP ecosystem.
Kaseya giving MSPs a competitive edge with new portal
Fri, 15th Dec 2017
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it automation
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partner programmes
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kaseya
The new online portal allows MSPs to quickly benchmark their business metrics against other MSPs in their region.