Managed Services stories - Page 33
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Datto releases second Autotask update in three months
Thu, 4th Oct 2018
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it automation
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partner programmes
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managed services
Datto has rolled out its second update to Autotask PSA in three months, enhancing ticketing, timekeeping, and contract visibility for MSPs.
Hitachi Vantara announces improved container security and multicloud support for devops and data services
Thu, 27th Sep 2018
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storage
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devops
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multi-cloud
Hitachi Vantara is partnering with Aqua Security to add security capabilities to the HEC Container Platform service.
Rackspace becomes Google Cloud's first ANZ MSP
Tue, 25th Sep 2018
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public cloud
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partner programmes
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microsoft
As Google Cloud's popularity has been steadily climbing across the region, Google has named their first ANZ MSP.
Exclusive interview with Rackspace's new channel boss
Wed, 19th Sep 2018
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partner programmes
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managed services
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channel manager
TechDay spoke to Angela Logan-Bell about her new position, what she's hoping to achieve, and how she's planning to do it.
Telcos moving 'manically' to replicate cloud services provider model
Tue, 4th Sep 2018
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uc
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hyperscale
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dc
IDC says the telco industry is scrambling to convert entire data centres from vertically integrated stacks to software-defined infrastructure.
VMware targeting burgeoning multi-cloud market with new Cloud Services
Tue, 4th Sep 2018
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virtualisation
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devops
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it automation
VMware has unveiled its latest cloud services focused on overcoming obstacles in the flourishing multi-cloud market.
Exeed adds ConnectWise software to managed services porfolio
Wed, 29th Aug 2018
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saas
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paas
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iaas
Kiwi distributor Exeed partners with ConnectWise to enhance its managed services portfolio, offering resellers a robust business management platform.
Exclusive: Building robust cloud-based backup and DR into ransomware defence
Mon, 27th Aug 2018
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malware
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dr
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ransomware
Ransomware attacks surged to 181.5 million incidents in early 2018. Embracing cloud-based backup and disaster recovery is crucial for business resilience.
APAC cloud service providers rapidly exiting traditional business models
Sat, 25th Aug 2018
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partner programmes
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resellers
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managed services
Cloud service demand driven by digital transformation is changing the delivery of business-oriented solutions.
IDC: APeJ service providers' business model changing rapidly
Fri, 24th Aug 2018
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digital transformation
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hyperscale
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partner programmes
Digital transformation is driving more and more service providers to the managed services model, with 1/3rd expecting a major model shift by 2020.
CompTIA's board of directors outline IT channel trends
Tue, 21st Aug 2018
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partner programmes
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cybersecurity
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managed services
Enterprise tech companies are seeking new ways to boost profitability but face challenges such as workforce considerations, says the CompTIA board.
WatchGuard appoints first platinum partner in ANZ
Mon, 20th Aug 2018
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firewalls
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network infrastructure
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network security
National MSP Viatek Group was awarded platinum status in recognition of its commitment to protecting and securing clients with Watchguard offerings.
The four traits of a 'trusted advisor'
Tue, 14th Aug 2018
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document management
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ecm
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martech
The term 'trusted advisor' has quickly made its way into the buzzword hall of fame. A channel expert explains what it actually means for partners.
What does WatchGuard bring to ANZ?
Tue, 14th Aug 2018
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firewalls
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network infrastructure
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network security
WatchGuard Technologies is a cybersecurity vendor actively looking for new local channel partners. We asked what it is offering the ANZ market.
You're invited: SMB network management has never been so easy
Mon, 13th Aug 2018
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partner programmes
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cloud services
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netgear
NETGEAR's Insight family of cloud managed solutions is a quick and easy way for MSPs to grow their current offerings.
What MSPs should know about business management platforms
Fri, 10th Aug 2018
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partner programmes
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smb
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managed services
As your MSP business grows and its time to invest in tech that can help, it's important to make sure you are getting the right solution for you.
How MSSPs must protect data in the breach disclosure era
Mon, 6th Aug 2018
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partner programmes
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breach prevention
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data privacy
Australia's new mandatory data breach disclosure laws impose strict reporting requirements on MSPs, ensuring better data protection and accountability.
Digital Realty adds direct, secure access to IBM Cloud for ANZ
Fri, 27th Jul 2018
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hyperscale
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public cloud
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dc
Digital Realty is enhancing its Service Exchange to offer direct, secure access to IBM Cloud in key cities, including Melbourne and Sydney.
How to take your MSP game to the next level with services automation
Thu, 26th Jul 2018
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crm
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martech
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partner programmes
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.
IDC - IT service providers key to unleashing agility
Mon, 23rd Jul 2018
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edutech
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devops
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partner programmes
Organisations can gain digital maturity through externally sourced services like IT outsourcing and managed services.