Managed Services stories - Page 32
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Continuum hosting its first ever Australian Partner Day
Thu, 23rd Feb 2017
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partner programmes
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managed services
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partner conference
The full-day event is set to be packed with unique content to aid the company’s managed-service provider (MSP) partners and prospects.
AU contact centre spend surpasses $500m in 2016
Wed, 15th Feb 2017
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crm
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uc
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saas
Recent research has revealed huge growth in the contact centre market in Australia - including the service providers showing the most potential.
Two Telstra hires as Brennan IT looks to new channel to market
Tue, 7th Feb 2017
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partner programmes
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personal computing devices
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telstra
Brennan IT is eyeing up new paths to market with the appointment of former Telstra executive, Andrew Borthwick as head of partners and channels.
Infrastructure ownership - Itiviti deploys fully managed service for edge data centers
Fri, 3rd Feb 2017
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partner programmes
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managed services
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itiviti
Itiviti revolutionises capital market tech with a managed FIX service, cutting costs and aiding firms' focus on core business.
Nobody is invincible: Datto reveals the facts behind APAC MSP ransomware report
Thu, 2nd Feb 2017
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ransomware
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malware
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partner programmes
A new report by Datto reveals that 85% of managed service providers in the APAC region have experienced a ransomware attack in the past year.
Seceon scores Indian reseller deal with Mahindra Special Services
Fri, 27th Jan 2017
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robots
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smart cities
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it training
Seceon joins forces with Mahindra Special Services Group to provide automated threat detection and remediation solutions.
Zetta to help put Western Australia's STEM learning on the map
Wed, 18th Jan 2017
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partner programmes
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ict
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managed services
Scitech is a not-for-profit firm that aims to raise STEM awareness, interest, capability and participation in all Western Australians.
Global MSP sets down roots in APAC with new Sydney-based HQ
Tue, 17th Jan 2017
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saas
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partner programmes
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managed services
Global managed service provider Continuum has set its sights on Asia Pacific with a new regional headquarters in Sydney as it continues expansion.
iWV boosts managed services strategy across Singapore and Malaysia
Tue, 17th Jan 2017
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dr
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partner programmes
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cloud services
Cloud service and managed service provider ICONZ-Webvisions (iWV) has brought two new sales managers on board for its Singapore and Malaysia bases.
Indirect damage: Why service providers should care about customer security
Wed, 11th Jan 2017
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ransomware
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malware
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partner programmes
Offering reliable security solutions from a respected security vendor can be the difference that helps MSPs and ISPs build their brand.
Making history: The MSP market in 2017
Wed, 11th Jan 2017
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it automation
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partner programmes
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kaseya
MSP market set to grow in 2017, says Kaseya survey, which found that high-growth providers offer a full suite of services and earn higher prices.
Four tips for building a successful managed service provider
Thu, 15th Dec 2016
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saas
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partner programmes
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cloud services
As demand for managed services and competition increases, how can you ensure your MSP business reaps the benefits of this expanding market?.
Why service providers should care about customer security
Wed, 14th Dec 2016
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partner programmes
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cybersecurity
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managed services
Ransomware's rise demands vigilance from service providers, as the security of customer data is not just ethical, but now a critical business must.
Proficio's $12m funding fires up 'aggressive' APAC expansion strategy
Fri, 9th Dec 2016
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partner programmes
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cybersecurity
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managed services
Managed detection and response provider Proficio will be using its new $12 million funding round to aggressively push into the Asia Pacific region.
CompTIA asks MSPs: Is your sales approach up to scratch?
Fri, 9th Dec 2016
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partner programmes
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sales
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managed services
The IT industry is moving towards managed services, creating new opportunities for higher margins and recurring revenue, says CompTIA.
What it takes to target new buyers of IT
Thu, 8th Dec 2016
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partner programmes
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smart machines
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gartner
IT providers face a daunting task as buying power shifts beyond IT departments, with new buyers dictating tech purchases, Gartner reveals.
RedShield's CTO on the iSANZ win — and why he wants your security problems
Tue, 6th Dec 2016
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partner programmes
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cybersecurity
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managed services
RedShield's CTO Sam Pickles discusses their iSANZ win and the company's mission to solve clients' unique security issues without needing developers.
Understanding why Risk Intelligence is a true game changer for MSPs
Wed, 30th Nov 2016
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partner programmes
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risk & compliance
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cybersecurity
With an increasingly regulated and hostile Internet, MSPs are forced to move at the pace dictated by cybercriminals - Risk Intelligence can help.
Becoming a DSP - Good company makes the transition easier
Fri, 25th Nov 2016
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partner programmes
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ovum
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managed services
CSPs team with IT pros to smooth the digital shift, ensuring efficient service delivery and bolstering customer digital lifestyles.
WatchGuard targets MSSPs with latest integration offering
Wed, 23rd Nov 2016
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network infrastructure
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firewalls
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network security
WatchGuard Technologies new market solution centralises management efforts and workflows for MSSPs, reflecting partners' growing needs.