Managed Services stories - Page 38
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Kiwi company ramps up security & speed with latest remote desktop tech
Mon, 2nd Oct 2017
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uc
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firewalls
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network infrastructure
Lucidity's Managed Desktop now offers increased speed and security features, built on the latest Microsoft Windows Server 2016 technology.
The Instillery adds Google Cloud Platform to its lineup
Mon, 25th Sep 2017
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hyperscale
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public cloud
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multi-cloud
The Instillery has inked a new deal with Google Cloud Platform, becoming one of the public cloud providers first New Zealand partners.
Cognizant to drive digital transformation for Hills
Thu, 21st Sep 2017
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digital transformation
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cx
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martech
Hills harnesses Cognizant's prowess for sweeping digital overhaul, aiming to sharpen customer engagement and streamline operations.
Less is more: Why one VNF is better than four VNFs
Wed, 20th Sep 2017
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network infrastructure
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devops
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sdn
Silver Peak's Nav Chander offers some tips for service providers on virtualised network functions – and why more isn't always better.
VeloCloud announces service provider growth
Mon, 18th Sep 2017
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network infrastructure
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sd-wan
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sdn
Some of the service providers the company have worked with include Telstra, AT&T, Sprint, IBM, Macquarie Telecom and Netergy.
Datto launches new series of networking switches for MSPs
Fri, 15th Sep 2017
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dr
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partner programmes
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cloud services
The L-Series switches promise to deliver more cost-effective networking solutions, expanding Datto's commitment to MSP-centric managed networking.
How to select the right managed SD-WAN service provider
Fri, 15th Sep 2017
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network infrastructure
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sd-wan
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sdn
Silver Peak's Graham Schulz serves up some tips for companies wanting help selecting a managed SD-WAN provider - and MSPs evaluating vendors.
Indian AWS partner BlazeClan sets sights on ANZ markets
Tue, 12th Sep 2017
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hyperscale
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public cloud
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partner programmes
Indian AWS partner BlazeClan has turned its focus on the Australian and New Zealand markets with the opening of an office in Sydney.
Comodo gives MSPs one year of free help desk support
Tue, 12th Sep 2017
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partner programmes
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support
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managed services
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
Rackspace makes its biggest acquisition yet in Datapipe
Tue, 12th Sep 2017
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hyperscale
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multi-cloud
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partner programmes
Rackspace says the acquisition signals the creation of the world's largest multi-cloud managed service provider.
IDC highlights burgeoning IoT opportunity for service providers
Wed, 6th Sep 2017
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iot
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partner programmes
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managed services
A new IDC forecast on internet of things services shows 'significant' opportunities ahead for service providers.
Interview: Hitachi on how collaboration is the key to success in the hybrid era
Mon, 4th Sep 2017
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storage
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hybrid cloud
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partner programmes
Hitachi execs underline synergy and open strategies as vital for thriving in the hybrid cloud landscape, fostering a flexible ecosystem.
Seven tried and true ways for MSPs to generate leads
Mon, 28th Aug 2017
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partner programmes
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storagecraft
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managed services
The more quality leads, the more results you're likely to see. But where do you find those leads in the first place? StorageCraft's Marina Brook offer.
Four steps to better operational efficiency for channel companies
Fri, 25th Aug 2017
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partner programmes
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managed services
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comptia
CompTIA's Moheb Moses asserts as channel companies think about new ways of doing business, they need to take a look at what they are doing right now.
Continuum and Bluechip Infotech sign APAC distribution agreement
Thu, 24th Aug 2017
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partner programmes
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managed services
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bluechip infotech
Continuum says the agreement demonstrates their commitment to the APAC region, as the technology provider continues to pursue local markets.
Managed services and the art of differentiation
Mon, 14th Aug 2017
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it automation
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partner programmes
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kaseya
Differentiation is the name of the game for MSPs as the market becomes mainstream and commoditisation rears its head. But how do you differentiate?.
5 tips on moving from break-fix model to managed service provider
Mon, 14th Aug 2017
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partner programmes
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managed services
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datto
Managed services are a great channel play, but to maximise returns, you must re-think client engagement. Datto's Nop Srinara offers some tips.
Comodo launches online academy to help partners succeed
Wed, 9th Aug 2017
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partner programmes
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managed services
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channel infrastructure
Comodo launches online education portal offering certification to users of its IT and security management platform, Comodo ONE.
Hitachi Data Systems takes growth to next level with new exec appointment
Fri, 4th Aug 2017
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storage
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digital transformation
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partner programmes
Hitachi Data Systems has hired industry veteran and former Pulsant director of professional services Todd Whaley as services director for ANZ.
Results are out – MSPs more profitable with Continuum
Mon, 31st Jul 2017
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partner programmes
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leadership
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managed services
The results of an independent analysis of MSPs and IT solution providers worldwide have revealed some very favourable results for Continuum.