Trusted Metrics Stories

Kiwi Stories

Trusted Metrics stories

Unified Communications

One NZ commits to greater transparency: Real-time customer service metrics shared

One New Zealand enhances transparency by sharing real-time customer service data, revealing improved support metrics.

By Sean Mitchell • 3 min read • Wed, 4th Oct 2023

Global Stories

Trusted Metrics stories

DevOps

Kaspersky tops 2024 security tests with record 97% TOP3 rate

Kaspersky topped 91 of 95 independent cybersecurity tests in 2024, with a 97% TOP3 finish rate, marking 12 years as industry leader globally.

By Catherine Knowles • 4 min read • Thu, 17th Apr 2025

EduTech

Event organisers urged to improve translation impact metrics

Research from Interprefy unveils that event organisers must better evaluate live translation services to enhance attendee engagement and facilitate decision-making.

By Catherine Knowles • 3 min read • Wed, 19th Feb 2025

Marketing Technologies

Otterly.AI exits stealth, helping brands monitor AI search

Otterly.AI has unveiled its AI search monitoring platform, attracting over 1,000 users and aiming to help brands navigate the challenges posed by generative AI search.

By Catherine Knowles • 3 min read • Thu, 26th Dec 2024

Cartech

Simulation engineering helps firms cut environmental impact

A new report by Ansys and McKinsey highlights simulation engineering's role in innovation and sustainability, showcasing a potential 10% reduction in emissions.

By Catherine Knowles • 2 min read • Thu, 26th Dec 2024

Data Analytics

ManageEngine launches Analytics Plus 6.0 with AI Spotlight feature

ManageEngine's Analytics Plus 6.0 introduces AI-driven Spotlight to streamline IT operations by offering contextual recommendations, aiming to cut analysis time for IT managers.

By Catherine Knowles • 4 min read • Fri, 27th Sep 2024

Data Analytics

G2 unveils new Software Intelligence Platforms category

G2 has launched a new Software Intelligence Platforms category, with CAST Imaging leading in performance metrics, underscoring a rising need for detailed software analysis tools.

By Catherine Knowles • 3 min read • Thu, 23rd May 2024

Data Analytics

Dynatrace extends analytics capabilities with platform extension

Dynatrace extends its Grail data lakehouse to include support for metrics, traces, and multicloud topology, along with a new user experience.

By Catherine Knowles • 3 min read • Mon, 27th Feb 2023

Customer Experience

Qualtrics' new product line offers insights into CX and EX

With Qualtrics CrossXM, organisations can understand how key employee experience metrics statistically significant impact on customer outcomes.

By Catherine Knowles • 3 min read • Fri, 21st Oct 2022

Multi-cloud

ReliaQuest launches capabilities for better risk metrics and verification

ReliaQuest announces two new capabilities within its GreyMatter platform, Security Model Index and Verify, to improve cyber risk metrics and security controls.

By Catherine Knowles • 2 min read • Wed, 13th Oct 2021