Latest news - Page 3
Zendesk unveils AI Dynamic Pricing Plan for flexibility
Last month
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cx
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martech
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hcm
Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.
Intellian unveils new satellite panels for OneWeb network
Last month
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spacetech
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wireless networks
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collaboration
Intellian Technologies unveils its Compact Flat Panel Series for Eutelsat's OneWeb network, enhancing global satellite connectivity for diverse users.
Mitel & Talkative enhance AI capabilities in call centres
Last month
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
HMC Capital acquires iseek platform for AUD $400 million
Last month
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hyperscale
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dc
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asx
HMC Capital has acquired data centre platform iseek for AUD $400 million, enhancing its strategy to launch a Global Digital Infrastructure Platform.
Cisco launches new smart Wi-Fi 7 access points for businesses
Last month
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network infrastructure
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digital transformation
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cx
Cisco has launched its new Wi-Fi 7 access points, promising to enhance connectivity and security for workplaces facing increasing network demands.
Mako Networks partners with Dynamic Supplies in NZ
Last month
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firewalls
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network infrastructure
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sd-wan
Mako Networks has partnered with Dynamic Supplies to bring its PCI-certified network security solutions to businesses across New Zealand.
Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way
Last month
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uc
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digital transformation
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quantum computing
Juniper Research has identified ten key telecommunications trends for 2025, signalling a transformative year for the industry with innovations like Wi-Fi 7 and 6G.
Snom appoints Fabio Albanini as VP of Global Sales
Last month
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uc
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digital transformation
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partner programmes
Snom has named Fabio Albanini as its new Vice President of Global Sales, aiming to enhance its market presence and partner network worldwide.
Servers.com expands Data Centre footprint globally
Last month
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gaming
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fintech
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iaas
Servers.com has launched a new data centre in Miami and expanded operations at five global sites to meet rising customer demand.
The accelerating data centre boom in Southeast Asia: Are you Prepared?
Last month
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digital transformation
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genai
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ai
Southeast Asia's data centre sector is booming, driven by AI growth and projected to expand by 10-28% over the next five years, according to research.
RingCentral partners with Verint to enhance RingCX platform
Last month
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productivity
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ringcentral
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verint
RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.
TCCA celebrates 30 years of mission-critical innovations
Last month
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cybersecurity
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utilities
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interoperability
TCCA marks 30 years of advancing mission-critical communication technologies, reflecting on achievements and commitment to global cooperation in standards.
New framework enhances IoT device onboarding with Wi-Fi
Last month
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uc
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smart cities
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iot
The Wireless Broadband Alliance introduces its new 'OpenRoaming for IoT - FIDO Device Onboarding Framework', simplifying secure onboarding for IoT devices.
Apple's support boosts RCS adoption among global brands
Last month
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uc
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cx
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martech
A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.
QuintessenceLabs deploys key appliance in Equinix centres
Last month
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data protection
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encryption
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hyperscale
QuintessenceLabs has installed its Trusted Security Foundation appliance in Equinix's Canberra data centre, boosting defences against quantum computing threats.
Amber Technology partners with Zenitel for ANZ supply
Last month
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emergency services
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distributors
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amber technology
Amber Technology has partnered with Zenitel to distribute advanced audio solutions across Australia and New Zealand, enhancing critical communication.
LoRaWAN report highlights smart city technology benefits
Last month
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smart cities
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digital transformation
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digital entertainment
A new report by Beecham Research reveals how LoRaWAN is revolutionising smart city technology, addressing urban issues like pollution and congestion.
Console Connect unveils open-source LSO API adaptor on GitHub
Last month
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network infrastructure
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devops
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sdn
Console Connect has launched an open-source LSO API Adaptor to promote faster adoption of standards-based APIs for developers worldwide.
Salesforce unveils Agentforce to revolutionise AI agents
Last month
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Fri, 1st Nov 2024
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cx
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martech
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cdp
TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.